read and answer questions + summary

1 page summary,  only from the page 3 to 5 (before"Preempting the emerging giants" )

read the whole article and answer these 3 questions: (no word limits)

12. What sorts of resistance to innovation do you think GE will encounter:

13. What do you suggest GE do about the possible resistance?

14. What can complexity theory add to dealing with resistance?