q

  Read chapter 13 from link and answer the followinghttps://drive.google.com/file/d/1CjHMNpS5ji2mxik_Fz4Y5ygxNV7oMCna/view?usp=sharing

• What did you learn from this chapter? ("learning" is not the same as "interesting")
• Who should (or does) care? (implications for organizations and operations management )
• Why is this important? (significance domestically/globally)
• When can you apply this new knowledge? (relate to practice)
• WOW - The one thing that surprised me was