Project Management

Question:  Read the case study "McRoy Aerospace" on page 332 and answer questions 4 and 5 on page 333.  

Below are the two questions that are to be answered:

 4. What should Mark have done if Jack still was not able to resolve the problem?  

 5. Would it make sense for Mark to assign this problem to someone else now, after Jack could not solve the problem the second time around? 

Requirements: need answer with 300 words and reply with 150 words.