Post-Implementation Support

Provide a 1- to 1.5-page Executive Briefing describing plans for moving the organization from the current business operating environment to the new one. 

Consider the following:

Resources needed for supporting the system during the startup period

Ongoing system maintenance roles and responsibilities (Corrective, Adaptive, Protective, Preventive)

Procedures for evaluating and prioritizing system enhancements proposed by stakeholders

Procedures for supporting the new system and its users and for applying system patches and upgrades

Measures to be taken for securing data assets and for protecting against security threats from unauthorized access of the network

Disaster Recovery Planning (DRP) and Business Continuity Planning

Include plans for the following:

Describe the resources that will be needed for supporting the system during the startup period.

Define ongoing system maintenance roles and responsibilities (Corrective, Adaptive, Protective, Preventive).

Describe procedures for evaluating and prioritizing system enhancements proposed by stakeholders.

Develop procedures for supporting the new system and its users and for applying system patches and upgrades.

Specify procedures that will be needed for securing data assets.

Identify measures to be taken in protecting against security threats from unauthorized access of the network.

Explain how a Disaster Recovery Planning (DRP) and a Business Continuity Plan will protect the organization's future operation.

Prepare a Visio® diagram that depicts the integrated system infrastructure supporting the new application.