ops2

• (3 pages)
• 1.First discuss a recap of your company (Stay Alive Healthcare)and provide any additional information about it that will be necessary and/or an interesting background to a discussion of quality and quality management.
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• 2.Identify at least three areas of types of quality focus (e.g., product quality, etc.). Discuss these areas and explain why quality is important for Stay Alive Healthcare.
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• 3.What are some quality tools and techniques that can be used to chart, diagnose, and improve quality in these three areas?

4.Discuss the types of quality programs and recommend what you think is the best program or programs for Stay Alive Healthcare to use and explain why.

reference 

Sierra. F. (2013), Total quality management. [YouTube video].  Retrieved from https://www.youtube.com/watch?v=gJk_I1h914I

Global Text Project (2017), Operations management: Special topic: Total Quality Management. OpenStax CNX. Retrieved from http://cnx.org/contents/2a279ebf-9d2b-4e95-8682-195a1afc2d4b@4

Global Text Project (2017), Operations management: Special topic: just-in-time and lean systems. OpenStax CNX. Retrieved from http://cnx.org/contents/bbb730ed-34b5-40f9-b75b-11b3b727d142@4

Ching-Chow Yang (2010). Six Sigma, Quality Management and Six Sigma, Abdurrahman Coskun (Ed.), InTech, Retrieved from: https://www.intechopen.com/books/quality-management-and-six-sigma/six-sigma

ASQ Learning about Quality (2017).Total Quality Management. Retrieved from http://www.asq.org/learn-about-quality/total-quality-management/overview/overview.html