Operational excellence

Discussion: 

 This week we focus on the knowledge management cycle noted in Figure 5.3 in the Information Technology and Organizational Learning text. Note the various aspects of knowledge management, continuous innovation, and competitive advantage and how they integrate with one another. 

Assignment: 

 Information Systems for Business and Beyond Questions:

• Chapter 5 – study questions 1-9, Exercise 1
• Chapter 6 – study questions 1-10, Exercise 6, & 7

Information Technology and Organizational Learning Assignment:

• Chapter 4 – Review the section on Linear Development in Learning Approaches.  Discuss how learning changes over time impact organizational culture.  What is the impact of this cultural change on the success of IT projects?
• Chapter 5 – Review the Roles of Line Management and Social Network and Information Technology sections.  Note the various roles in the organization and note the similarities and differences within each role.  Also, note how innovation technology management shapes how we communicate amongst coworkers within an organization.