operational excellence

 question number 1 : chapter7 question 1 

Reread the ‘Operations in practice’ case at the start of the chapter that describes the Volkswagen

and Google operations. What do you think the main objectives of each layout were?

question number 2 : chapter 7 question 1 

In the early part of this chapter, three technologies are described: 3D printing, the Internet of

Things, and Telemedicine. Try to describe the technologies by answering the ‘four key questions’

that are also described.

this is from textbook 

OPERATIONS MANAGEMENT

Eighth edition

nigel slack

alistair Brandon-Jones

robert Johnston

if u want i can provide the text book as well