MGMT Discussion Question

Case 6 (p.571) - What diversity management practices and methods might help the D4D program? What communication practices might be used to communicate better the goals of the D4D program?

(Ref Contemporary Organizational Behavior, From Ideas to Action – Kimberly D. Elsbach, Anna Kayes, D. Chris Kayes) p. 571 ***ATTACHED****

Topic Summary 11 (Diversity and Communication)

• Discuss      why diversity is important to organizations.
• Describe      and provide examples of different types of diversity.
• Present      three approaches to communication: the sender-receiver model, the      co-orienting model, and the conversational learning model.
• List      the challenges of communication and the importance of information      literacy.
• Outline      the process for developing a targeted message and how storytelling can be      an effective form of communication.
• Apply      concepts of diversity and communication to organizations.