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1 - After reading about primary and support activities in a firm's value chain, discuss how managers can create value by establishing important relationships among the value-chain activities both within their firm and between the firm and its customers and suppliers.

2 - Identify and discuss the key corporate social responsibility issues which are of major concern in an industry or public service organization of your choice.  Compare the approach of two or more organizations in that industry or public service and explain how this relates to their competitive standing.  

Instructions:

Your initial post should be at least 250 words, not including repeated questions, references and quotes.  Please respond to at least two other students.  Responses should be a minimum of 100 words.  Use your own words.