Discussion

250 words ,two references.

For this group discussion forum, consider the application of performance metrics in all types of industries (manufacturing, service, education, healthcare, government, etc.). Using either your personal experiences or publications (e.g., peer reviewed articles, magazine stories, or newspaper accounts), create one post that illustrates an effective use of performance metrics or that illustrates the ineffective use of performance metrics. In each case, suggest why you think that the effort succeeded or failed.