DB

1. Briefly summarize the most pertinent point(s) that you took away from this week's readings (Part 1 & 2 of Dale Carnegie).  Comment on why these points would be valuable in the workplace.

2. Reflect on your personal interaction style and interactions that you've seen within the workplace.  What have been techniques that you have engaged in or that you have seen others engage that have proven to be successful. What were they and why were they successful? Are there any techniques that you will incorporate into your leadership? Describe them.