Customer Service Memories

 People most clearly remember the first thing that happened to them. After reading the article, "The science of the customer experience: A consultant, a blindfold, and your customer's service memories (Links to an external site.)Links to an external site.", provide  a brief but concise experience of your engagement with a host or  hostess at a restaurant you have visited recently. Can you recall your  first discussion with the person? Would you patronize or recommend the  restaurant to others?