Customer Retention and Loyalty Presentation

Complete the provided PowerPoint slide And  answer ONLY) 

 How will you track your Program - Zaidith

How you will prevent/ track defection of your customers - Zaidith

Provide a clear explanation of the relationship between customer loyalty and customer retention.

Consider emerging customer retention programs, and build your customer retention programs (which should include relationship marketing, frequency marketing, after marketing, and guarantees).  

Include relevant media and visual aids that are consistent with the content.

Format your presentation consistent with APA guidelines.