Customer Retention and Loyalty Presentation
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1087560496CustomerRetentionandLoyaltyPresentation.pptCustomer Retention and Loyalty Presentation
By: Christopher Frisby, Katie Lantz, Allison Morgan &
Zaidith Morrison
MKT 444
Johnnie Hollowell
Jan 15, 2018
Introduction
Provide a clear explanation of relationship between customer loyalty and customer retentions (Christopher)
Provide a clear explanation of relationship between customer loyalty and customer retentions (Christopher)
Consider emerging customer retention program - allison
Build your customer retention programs -allison
How will you track your Program - Zaidith
How you will prevent/ track defection of your customers - Zaidith
Conclusion
References
