Case Study Question

1.  Identify the key issue or issues.

o  key issue or issues facing the company you are studying

o   the most important and separate them from more trivial issues. 

o  State the major problem or challenge facing the company - one or two sentences. 

o  explain how this problem affects the strategy or performance of the organization.

o  You will need to explain why the problem occurred. 

1.  changing environment, new opportunities, a declining market share, or inefficient internal or external business processes? A combination?

2.  Is it a management problem, a technology problem, an organizational problem, or a combination of these? 

3.  Managers are exerting appropriate leadership over the organization and monitoring organizational performance?