Case Study Question

1. Identify the key issue or issues.

· key issue or issues facing the company you are studying

· the most important and separate them from more trivial issues.

· State the major problem or challenge facing the company - one or two sentences.

· explain how this problem affects the strategy or performance of the organization.

· You will need to explain why the problem occurred.

1. changing environment, new opportunities, a declining market share, or inefficient internal or external business processes? A combination?

2. Is it a management problem, a technology problem, an organizational problem, or a combination of these?

3. Managers are exerting appropriate leadership over the organization and monitoring organizational performance?