case study 2

 - In a single Word document, complete Chapter 5 Case Problem 2: "Know Thy Customer."  If using Excel or Minitab for your calculations, charts, and graphs, please copy and paste your work into the Word document.  Do not attach Excel or Minitab as separate documents.  
 

 - response should be a minimum of   2-3 pages . The font is Times New Roman, font size should be 12, and the paragraphs are single-spaced. There should be a minimum of one reference supporting your observations. Citations are to follow APA 7.0. double space.