Business Finance - Management QSO 321 Module Two Assignment Guidelines and Rubric

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ModuleTwoAssignmentGuidelinesandRubric.html.zip

ModuleTwoAssignmentGuidelinesandRubric.html.zip

Module Two Assignment Guidelines and Rubric.html

QSO 321 Module Two Assignment Guidelines and Rubric

Overview

In this module, you learned about the importance of prioritizing people—employees, the local community, and customers. In this assignment, you will explore important considerations for culturally competent business practices, which can help strengthen and maintain relationships.

Scenario

You are a procurement manager working on training a new sourcing analyst. As part of their training, they will be traveling with you to meet with new and existing suppliers for specialized parts that your company needs. This arrangement will allow your colleague to gain firsthand experience and help them develop relationships with the business professionals they will be working with in the future.

You need to ensure that they are familiar with cultural business practices for the places you will be visiting so that existing business relationships remain strong and new relationships start off well. You have decided to create a brief guide that includes the cultural considerations that they will need to be aware of while doing business.

Directions

Use the Module Two Assignment Template linked in the What to Submit section below to create a guide that provides a brief overview of culturally considerate business practices for three countries of your choosing that are outside of the United States. Refer to the Module Two Assignment Example linked in the Supporting Materials section below for an example of a completed chart. Use course and external resources, such as the Shapiro Library, linked in the Supporting Materials section, to gather information on your selected countries and their cultural business practices.

Specifically, you must address the following rubric criteria:

Authority Figures: Describe how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense.
Levels of Formality: Describe the level of formality that business professionals follow in each selected country. Examples of formality include language, dress, and etiquette.
Social Norms: Identify common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense.
Time and Scheduling: Describe how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense.
Business Practices: Describe general business practices that should be taken into consideration when conducting business in the selected countries. Examples of business practices include meals, cultural holidays and events, and the use of formal contracts.

What to Submit

Submit the Module Two Assignment Template to complete this assignment. Use bullet points when completing the template. Sources should be cited according to APA style.

Supporting Materials

The following resource supports your work on the project:

Reading: Module Two Assignment Example This document provides an example of a completed Module Two assignment.

Shapiro Library Website: SNHU Shapiro Library Access the Shapiro Library website to conduct research, ask a librarian for help, and learn more about the resources available to you through the university library.

AI Usage

If you use gen AI tools to support your work on this assignment, be sure to follow these AI usage guidelines. You must acknowledge your use of these tools in your work. Guidelines on how to cite AI tools can be found in this Shapiro Library guide.

Module Two Assignment Rubric

Criteria	Meets Expectations (100%)	Partially Meets Expectations (85%)	Does Not Meet Expectations (0%)	Value
Authority Figures	Describes how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include providing further description or examples of acts of respect or communications that may cause unintended offense in each selected country	Does not attempt criterion	17
Levels of Formality	Describes the level of formality that business professionals follow in each selected country	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of levels of formality used in language, dress, or etiquette	Does not attempt criterion	17
Social Norms	Identifies common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of appropriate and inappropriate hand gestures and body language	Does not attempt criterion	17
Time and Scheduling	Describes how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of how the concept of time and scheduling etiquette is treated in each selected country	Does not attempt criterion	17
Business Practices	Describes general business practices that should be taken into consideration when conducting business in the selected countries	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of culturally competent business practices for each country	Does not attempt criterion	17
Clear Communication	Consistently and effectively communicates in an organized way to a specific audience	Shows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understanding	Shows no evidence of consistent, effective, or organized communication	5
Citations and Attributions	Uses citations for ideas requiring attribution, with consistent minor errors	Uses citations for ideas requiring attribution, with major errors	Does not use citations for ideas requiring attribution	10
Total:	100%

Course Documents/QSO 321 Module Two Assignment Template.docx

QSO 321 Module Two Assignment Template

Complete this template by replacing the bracketed text with the relevant information for each of your chosen countries.

Criteria	[Country One]	[Country Two]	[Country Three]
Authority Figures	[Insert text.]	[Insert text.]	[Insert text.]
Levels of Formality	[Insert text.]	[Insert text.]	[Insert text.]
Social Norms	[Insert text.]	[Insert text.]	[Insert text.]
Time and Scheduling	[Insert text.]	[Insert text.]	[Insert text.]
Business Practices	[Insert text.]	[Insert text.]	[Insert text.]

References

[Insert text here.]

image1.png

image2.svg

Course Documents/QSO 321 Module Two Assignment Example.docx

QSO 321 Module Two Assignment Example

You can refer to the table below as a model for your Module Two assignment.

Criteria	United States
Authority Figures	Men and women can both be authority figures in the United States. In the business world, people of any gender identity can hold any job, even though some jobs are predominantly held by men and others are predominantly held by women. Decision makers are frequently very direct and blunt in business discussions. They value direct communication. In comparison to other countries, business is conducted fairly quickly in the United States. Individual initiative and persistence are valued qualities in the United States.
Levels of Formality	Dress codes vary greatly in the United States. People in the finance and banking industries usually dress formally in suits and ties. In contrast, employees at technology companies frequently have dress codes that are very informal and allow jeans and T-shirts. It is commonly recommended that you dress conservatively and formally for your first business meeting with an organization. After, you can dress similarly to your business counterparts for future meetings. Americans often use sports terms such as “call the shots,” “ballpark figures,” and “game plan” in business meetings. Jokes and informal stories are frequently shared in business meetings. Business meetings are almost always conducted in English, though the use of Spanish is increasing in some areas, especially areas closer to the southern border with Mexico.
Social Norms	In business meetings, greetings usually do not include hugs or close contact. Handshakes were commonly used as a greeting prior to the coronavirus pandemic in 2019. High fives are generally not used in formal business meetings. In less formal social settings, high fives are acceptable. It is not considered rude to eat while walking. Extending the middle finger while making a fist is a particularly rude hand gesture in the United States.
Time and Scheduling	It is important to be on time for business meetings. It may be considered rude to be late. Most business is conducted Monday through Friday from 8 a.m. to 6 p.m. It is common for Americans to work long hours. Business is generally not conducted on Sundays because it is a day of worship for multiple religions, including Christianity, which is the largest religion in the United States.
Business Practices	Risk taking is frequently supported by business decisions. Money is a major factor in decision making. During negotiations, people may continue to talk to avoid periods of silence. If a business meeting occurs at a restaurant, the host usually will pay for the meal. Sometimes, the cost of the meal will be split between the two parties. It is generally not considered rude to refuse food or drink in the United States. It is common for individuals to approach those they do not know for business information or as a potential sales target. Formal contracts are generally used in the United States. The contracts will frequently contain complicated or complex legal statements. The most significant holiday season in the United States is between Thanksgiving—a holiday toward the end of November—and New Year’s Day. Christmas, which is on December 25, is the main holiday celebrated during the holiday season. The pace of business typically slows down significantly during this time period, and many people do not work at all in the last week of the year.

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ModuleTwoAssignmentGuidelinesandRubric.html.zip

Module Two Assignment Guidelines and Rubric.html

QSO 321 Module Two Assignment Guidelines and Rubric

Overview

Scenario

Directions

Specifically, you must address the following rubric criteria:

Authority Figures: Describe how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense.
Levels of Formality: Describe the level of formality that business professionals follow in each selected country. Examples of formality include language, dress, and etiquette.
Social Norms: Identify common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense.
Time and Scheduling: Describe how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense.
Business Practices: Describe general business practices that should be taken into consideration when conducting business in the selected countries. Examples of business practices include meals, cultural holidays and events, and the use of formal contracts.

What to Submit

Submit the Module Two Assignment Template to complete this assignment. Use bullet points when completing the template. Sources should be cited according to APA style.

Supporting Materials

The following resource supports your work on the project:

Reading: Module Two Assignment Example This document provides an example of a completed Module Two assignment.

AI Usage

Module Two Assignment Rubric

Criteria	Meets Expectations (100%)	Partially Meets Expectations (85%)	Does Not Meet Expectations (0%)	Value
Authority Figures	Describes how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include providing further description or examples of acts of respect or communications that may cause unintended offense in each selected country	Does not attempt criterion	17
Levels of Formality	Describes the level of formality that business professionals follow in each selected country	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of levels of formality used in language, dress, or etiquette	Does not attempt criterion	17
Social Norms	Identifies common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of appropriate and inappropriate hand gestures and body language	Does not attempt criterion	17
Time and Scheduling	Describes how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of how the concept of time and scheduling etiquette is treated in each selected country	Does not attempt criterion	17
Business Practices	Describes general business practices that should be taken into consideration when conducting business in the selected countries	Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of culturally competent business practices for each country	Does not attempt criterion	17
Clear Communication	Consistently and effectively communicates in an organized way to a specific audience	Shows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understanding	Shows no evidence of consistent, effective, or organized communication	5
Citations and Attributions	Uses citations for ideas requiring attribution, with consistent minor errors	Uses citations for ideas requiring attribution, with major errors	Does not use citations for ideas requiring attribution	10
Total:	100%

Course Documents/QSO 321 Module Two Assignment Template.docx

QSO 321 Module Two Assignment Template

Complete this template by replacing the bracketed text with the relevant information for each of your chosen countries.

Criteria	[Country One]	[Country Two]	[Country Three]
Authority Figures	[Insert text.]	[Insert text.]	[Insert text.]
Levels of Formality	[Insert text.]	[Insert text.]	[Insert text.]
Social Norms	[Insert text.]	[Insert text.]	[Insert text.]
Time and Scheduling	[Insert text.]	[Insert text.]	[Insert text.]
Business Practices	[Insert text.]	[Insert text.]	[Insert text.]

References

[Insert text here.]

image1.png

image2.svg

Course Documents/QSO 321 Module Two Assignment Example.docx

QSO 321 Module Two Assignment Example

You can refer to the table below as a model for your Module Two assignment.

Criteria	United States
Authority Figures	Men and women can both be authority figures in the United States. In the business world, people of any gender identity can hold any job, even though some jobs are predominantly held by men and others are predominantly held by women. Decision makers are frequently very direct and blunt in business discussions. They value direct communication. In comparison to other countries, business is conducted fairly quickly in the United States. Individual initiative and persistence are valued qualities in the United States.
Levels of Formality	Dress codes vary greatly in the United States. People in the finance and banking industries usually dress formally in suits and ties. In contrast, employees at technology companies frequently have dress codes that are very informal and allow jeans and T-shirts. It is commonly recommended that you dress conservatively and formally for your first business meeting with an organization. After, you can dress similarly to your business counterparts for future meetings. Americans often use sports terms such as “call the shots,” “ballpark figures,” and “game plan” in business meetings. Jokes and informal stories are frequently shared in business meetings. Business meetings are almost always conducted in English, though the use of Spanish is increasing in some areas, especially areas closer to the southern border with Mexico.
Social Norms	In business meetings, greetings usually do not include hugs or close contact. Handshakes were commonly used as a greeting prior to the coronavirus pandemic in 2019. High fives are generally not used in formal business meetings. In less formal social settings, high fives are acceptable. It is not considered rude to eat while walking. Extending the middle finger while making a fist is a particularly rude hand gesture in the United States.
Time and Scheduling	It is important to be on time for business meetings. It may be considered rude to be late. Most business is conducted Monday through Friday from 8 a.m. to 6 p.m. It is common for Americans to work long hours. Business is generally not conducted on Sundays because it is a day of worship for multiple religions, including Christianity, which is the largest religion in the United States.
Business Practices	Risk taking is frequently supported by business decisions. Money is a major factor in decision making. During negotiations, people may continue to talk to avoid periods of silence. If a business meeting occurs at a restaurant, the host usually will pay for the meal. Sometimes, the cost of the meal will be split between the two parties. It is generally not considered rude to refuse food or drink in the United States. It is common for individuals to approach those they do not know for business information or as a potential sales target. Formal contracts are generally used in the United States. The contracts will frequently contain complicated or complex legal statements. The most significant holiday season in the United States is between Thanksgiving—a holiday toward the end of November—and New Year’s Day. Christmas, which is on December 25, is the main holiday celebrated during the holiday season. The pace of business typically slows down significantly during this time period, and many people do not work at all in the last week of the year.

image1.png

image2.svg

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