BHA435 Case 2

8/29/23, 5:28 PM SLP - BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1)

https://tlc.trident.edu/d2l/le/content/201354/viewContent/5059885/View 1/2

Module 2 - SLP

STRATEGIES, ASSESSMENT, TOOLS, AND OUTCOMES IN QI

Outcome measures (mortality, readmission, patient experience, etc.) are the quality and cost targets healthcare organizations are trying to improve. There are a vast array of outcome measures, likely in the hundreds. However, the seven outcome measures the U.S. Centers for Medicare & Medicaid Services (2016) uses to calculate hospital quality are some of the most common in healthcare: (1) general information, (2) survey of patients' experiences, (3) timely & effective care, (4) complications, (5) readmissions & deaths, (6) use of medical imaging, and (7) payment & value of care. Outcome assessments are tools used for collection and analysis of evidence about the achievement/attainment of a certain measure for the purposes of improvement and to determine or demonstrate its effectiveness.

U.S. Centers for Medicare & Medicaid Services. (2016). Hospital compare. Retrieved from https://www.cms.gov/medicare/quality-initiatives-patient-assessment- instruments/hospitalqualityinits/hospitalcompare.html

You have been selected to be a part of the Assessment Team at Trident International Hospital (TIH). TIH has recently remodeled and restructured the emergency room (ER) department. The team will be conducting a quality assessment to see if wait time in the ER has been reduced as a result of the changes. As part of the preliminary development of the assessment process, you have been asked to research and provide two outcome assessment tools that can be used as a part of this process.

In a 10-slide PowerPoint presentation (10 slides not including title or reference slide), explain the two tools that were selected, identify why they would be beneficial to use in the assessment process, and describe how the tools would be ideal in demonstrating whether or not wait time has been impacted based on the changes. In addition, discuss the reliability and accuracy of each selected tool.

SLP Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your training.

1. Limit your response to a maximum of 10 slides (title and reference slide is not included in page number count).

2. Support your responses with peer-reviewed articles, with 3 to 4 references. Use the following link for additional information on how to recognize peer-reviewed journals:

Listen

8/29/23, 5:28 PM SLP - BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1)

https://tlc.trident.edu/d2l/le/content/201354/viewContent/5059885/View 2/2

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How to Recognize Peer-Reviewed (Refereed) Journals http://www.angelo.edu/services/library/handouts/peerrev.php.

3. You may use the following source to assist in formatting your assignment: Purdue Owl - https://owl.english.purdue.edu/owl/resource/560/01/.

4. For additional information on reliability of sources, review the following source: https://nccih.nih.gov/health/webresources.

5. This assignment will be graded based on the content in the rubric.

6. Be sure that you do not cut and paste material into your slides, but use proper quotations where needed, and also citations for all reference materials. The same expectations apply to PowerPoint presentations as to documents.

8/29/23, 5:28 PM SLP - BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1)

https://tlc.trident.edu/d2l/le/content/201354/viewContent/5059885/View 1/2

Module 2 - SLP

STRATEGIES, ASSESSMENT, TOOLS, AND OUTCOMES IN QI

Outcome measures (mortality, readmission, patient experience, etc.) are the quality and cost targets healthcare organizations are trying to improve. There are a vast array of outcome measures, likely in the hundreds. However, the seven outcome measures the U.S. Centers for Medicare & Medicaid Services (2016) uses to calculate hospital quality are some of the most common in healthcare: (1) general information, (2) survey of patients' experiences, (3) timely & effective care, (4) complications, (5) readmissions & deaths, (6) use of medical imaging, and (7) payment & value of care. Outcome assessments are tools used for collection and analysis of evidence about the achievement/attainment of a certain measure for the purposes of improvement and to determine or demonstrate its effectiveness.

U.S. Centers for Medicare & Medicaid Services. (2016). Hospital compare. Retrieved from https://www.cms.gov/medicare/quality-initiatives-patient-assessment- instruments/hospitalqualityinits/hospitalcompare.html

You have been selected to be a part of the Assessment Team at Trident International Hospital (TIH). TIH has recently remodeled and restructured the emergency room (ER) department. The team will be conducting a quality assessment to see if wait time in the ER has been reduced as a result of the changes. As part of the preliminary development of the assessment process, you have been asked to research and provide two outcome assessment tools that can be used as a part of this process.

In a 10-slide PowerPoint presentation (10 slides not including title or reference slide), explain the two tools that were selected, identify why they would be beneficial to use in the assessment process, and describe how the tools would be ideal in demonstrating whether or not wait time has been impacted based on the changes. In addition, discuss the reliability and accuracy of each selected tool.

SLP Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your training.

1. Limit your response to a maximum of 10 slides (title and reference slide is not included in page number count).

2. Support your responses with peer-reviewed articles, with 3 to 4 references. Use the following link for additional information on how to recognize peer-reviewed journals:

Listen

8/29/23, 5:28 PM SLP - BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1)

https://tlc.trident.edu/d2l/le/content/201354/viewContent/5059885/View 2/2

Privacy Policy | Contact

How to Recognize Peer-Reviewed (Refereed) Journals http://www.angelo.edu/services/library/handouts/peerrev.php.

3. You may use the following source to assist in formatting your assignment: Purdue Owl - https://owl.english.purdue.edu/owl/resource/560/01/.

4. For additional information on reliability of sources, review the following source: https://nccih.nih.gov/health/webresources.

5. This assignment will be graded based on the content in the rubric.

6. Be sure that you do not cut and paste material into your slides, but use proper quotations where needed, and also citations for all reference materials. The same expectations apply to PowerPoint presentations as to documents.