Apa Case Study

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Rosa Perez

HUS4321, Case Management Advanced Service Plan October 21, 2024

A Survivor’s Place

Our Mission

Our mission is to provide safe housing and empower survivors through our empowerment-based program. We aim to keep families safe and break the cycle of abuse, recognizing that many women stay in abusive situations due to ongoing control and a lack of independence. By utilizing local resources, we strive to save lives, protect families, and help individuals achieve independence through referrals, job training, job placement, and housing assistance.

Population Served

We are currently supporting victims of domestic violence and their families by providing temporary shelter for up to six months. During this time, our goal is to help individuals achieve independence through job placement and access to resources for a permanent safe housing.

Eligibility Requirements

To qualify for services, applicants must:

- Show proof of domestic violence via police reports, Stay away orders, other legal compliance.

Client Information

Name: Michelle Rodriguez Age: 30

Address: 5360 Survivors Way, Florida Phone Number: (954) 096-2287

Referral Source: Florida State Attorney’s office of Victim Advocates. Informed Consent and Confidentiality Procedure:

Michelle received detailed information regarding program requirements, including the criteria for acceptance as a client and her responsibilities if accepted. These responsibilities include attending mandatory support meetings, complying with legal proceedings, and providing proof of an active job search. The agency's commitments to her include case management, financial assistance for classes, and ensuring she receives adequate and appropriate services. Michelle was informed that her right to decline participation in advocacy meetings may affect shelter availability. Policies and procedures will be enforced ensure everyone's safety. The shelter's location and information will remain confidential unless a confidentiality notice is signed. No visitors are permitted on the premises, and smoking is not allowed. The applicant was made aware of exceptions to confidentiality and instances of mandated reporting. A Release of Information must be signed for all referral services and external providers the client is working

with. The applicant received a verbal explanation of all terms and confirmed her understanding by signing various informed consent documents.

Accompanying signed informed consent documentation included in applicant’s file:

· Release of Information-Informed Consent for Emergency Contact

· Notice of Agency Privacy Policies

· Requirements and Privacy Practices

· Notice of Clients Rights

· Limits and Exceptions to Confidentiality; Mandated Reporters

Strengths Assessment Personal Strengths:

Michelle is the mother of a 5-year-old son, for whom she has custody. While at our shelter, she consistently shows affection and reassures her child of their safety. With an associate degree, we plan to assist Michelle in updating her resume and applying for a teacher's assistant position. She also holds a driver’s license. Michelle is optimistic and eager to work, looking forward to receiving further support from our program. She feels grateful to be in a safe environment and is excited about the resources available to her.

Environmental Strengths:

Michelle has a strong family and friends support network. Her parents can provide shelter, but she fears her abuser might find her there so therefore she feels safer in our 24-hour secured shelter. Her parents have also offered to help her purchase a vehicle once she secures stable employment. Additionally, Michelle has supportive friends who are providing her with emotional encouragement. She is receiving mental health services from a therapist at a local community health center.

Intake Summary

Advocate Name: Cassandra Wright Date of Contact: 10/18/2024

Date of Summary: 10/19/2024

Sources of Information: Applicant provided copies of Police Reports and temporary stay away order.

Presenting Problem: Michelle plans to work with Advocate on a weekly basis and update progress during her stay.

Background and Social History Related to Problem: Michelle has been married to her husband for eight years. After the first year, she began to experience emotional abuse, which later escalated to physical violence. She stayed in the relationship out of fear of ongoing threats, and her husband controlled her by restricting her visits with friends and family. Despite her family's awareness of the situation, Michelle often requested that they not intervene, hoping to save her marriage. The police were called to their home multiple times, but she held on to the hope that

things would improve. Her husband promised to change, but after a few weeks, the abuse returned. Additionally, Michelle lost her job because she frequently had to take time off to hide her injuries. Now, Michelle recognizes that "he will never change" and is determined to create a safe environment for herself and her child. While she understands the challenges that lie ahead, she remains hopeful for the future and is committed to breaking the cycle of abuse.

Diagnostic Summary Statement

Michelle requires safe housing, financial support, and assistance with job placement.

Treatment Recommendations

Michelle will benefit from the following services:

· Professional Aptitude and Interest Assessment to identify professional paths;

· Case Management and Career Advising to find relevant vocational programs and training providers;

· Financial aid counseling on scholarships, grants, and community resources;

· Workshops on résumé writing, interviewing, and job searching;

· Stress management referrals to community mental health services

.

Goals and Objectives

Goal 1: Michelle will complete an appropriate vocational training program within one year.

· Objective 1: Michelle will complete a career aptitude assessment with our in-house testing center by November 20, 2024.

· Objective 2: Michelle will meet with a career advisor to discuss the results and explore vocational programs by December 1, 2024.

· Objective 3: Michelle will enroll in a selected vocational program by January 15, 2025.

Goal 2: Michelle will secure financial assistance to support his education.

· Objective 1: Michelle will apply for FAFSA by December 5, 2024.

· Objective 2: Michelle will meet with a financial counselor to discuss budgeting and saving by December 10, 2024.

· Objective 3: Michelle will complete an application for a community scholarship by January 10, 2025.

Goal 3: Michelle will develop a structured approach to managing his studies, family obligations, and self-care.

· Objective 1: Michelle will dedicate two hours daily to studying and completing assignments by January 20, 2025.

· Objective 2: Michelle will connect with the tutoring services at his vocational school by January 25, 2025.

· Objective 3: Michelle will implement a weekly schedule to balance family, study, and personal time by February 1, 2025.

Community Resources

1. CareerSource Central Florida Services: Job training, placement services, and career counseling. Contact: (407) 531-1231, www.careersourcecentralflorida.com

1. Orlando Community College Financial Aid Office Services: Financial aid, scholarships, and educational guidance. Contact: (407) 555-6789, www.orlandocommunitycollege.edu/financialaid

1. The Peaceful Mind Center Services: Counseling for stress management, anxiety, and mental health support. Contact: (407) 555-8765, www.peacefulmindorlando.org

1. SNAP Program, Department of Children and Families Services: Food assistance and benefits application for families. Contact: (866) 762-2237, www.myflfamilies.com

1. Bright Futures Tutoring Services: Academic support and tutoring for adults. Contact: (407) 555-9876, www.brightfuturestutoring.com

Progress Notes

Date

Counselor

S (Subjective)

O (Objective)

A (Assessment)

P (Plan)

November 6, 2024

CW

Client expressed enthusiasm about moving forward with vocational training but shared concerns about balancing his studies and personal responsibilities. He reported feeling “excited but also nervous” about this new chapter and is unsure how he will manage the demands of both school and parenting. Client admitted, “It’s been a while since I was in any formal learning environment, and I’m worried about being able to keep up“. He worried about his time management and ability to balance school and childcare. The client also expressed financial worry over unforeseen training fees..

Client displayed active engagement during the intake interview, responding openly to all questions and demonstrating genuine interest in the services offered. He attentively reviewed his treatment plan and asked questions regarding available resources for educational support and financial aid. Client arrived punctually, with all requested documents, and maintained good eye contact, indicating focus and commitment. He fidgeted when talking finances, showing signs of anxiousness. Client listened closely during resource explanations, indicating a willingness to use the support but expressing financial and time management concerns.

Client shows strong intrinsic motivation to succeed in vocational training to enhance his employment prospects and provide for his son. However, his concerns about balancing studies with family obligations indicate the need for structured support in time management and prioritization skills. Client’s anxiety around financial matters suggests a potential barrier to his progress, as worries about expenses may distract him from focusing fully on his studies. Client may need ongoing support and advice on managing financial and academic obligations. Client is ready to move forward but needs help building resilience to handle upcoming challenges.

Client will schedule an appointment with the in-house financial counselor by November 10 to discuss budgeting strategies and explore additional support options, such as community resources or financial aid. Michelle will also learn about vocational school time management classes from the counselor to assist him balance school and family. After Michelle's job aptitude exam on November 15, the counselor will review his results and make recommendations based on his talents and interests. We'll examine financial planning efforts and discuss treatment plan changes at our November 17 meeting.

November 17, 2024

CW

Client reported feeling more optimistic about his financial situation after meeting with the financial counselor. He expressed relief at having a clearer understanding of budgeting strategies, noting that “it feels good to have a plan” for managing his expenses while in training. However, client still expressed doubts about his ability to balance parenting, studying, and possibly part-time work if his financial situation worsens. He noted, “I feel like I’m juggling so much, and I don’t want to let anyone down.” Client voiced apprehension about his upcoming career aptitude assessment, indicating he’s “worried about not being suited for any one thing,” and he fears the results might impact his confidence further.

Client attended his appointment with the financial counselor on November 10 and participated actively in the budgeting session. He completed an initial assessment of his income and expenses, developing a basic budget to manage his needs while in vocational training. He has scheduled his career aptitude test for November 15, as advised. Client was visibly more at ease discussing financial matters but exhibited signs of apprehension, particularly when discussing his career assessment, as he briefly hesitated and expressed uncertainty about his academic strengths. He has demonstrated progress in implementing suggested strategies, such as tracking his expenses and reducing non-essential spending, yet remains apprehensive about balancing multiple responsibilities.

Client’s improved mood following the budgeting session indicates that he responds positively to structured financial guidance. However, his lingering anxiety about balancing family, finances, and vocational goals may suggest he lacks confidence in his ability to manage multiple responsibilities independently. Additionally, client’s apprehension regarding his upcoming aptitude assessment reflects underlying self-doubt about his academic potential and suitability for specific career paths. His concerns may be alleviated with additional encouragement and a focus on identifying and building upon his strengths. A continued emphasis on support for both financial and academic success is essential to reinforce his confidence and motivation.

Client will complete his career aptitude test on November 15, and a follow-up session will be scheduled on November 17 to discuss the results. The counselor will provide Michelle with specific recommendations based on his strengths and areas of interest, aiming to build his confidence in pursuing a career aligned with his skills. Michelle will also be encouraged to participate in an introductory workshop on time management, which will be held at his vocational school on November 20. This workshop aims to equip him with tools to manage his study time effectively while balancing family obligations. The counselor will also discuss additional resources for childcare assistance during the next session to help alleviate Jordan’s concerns about meeting his parenting and study commitments.

November 24, 2024

CW

Client was “very encouraged” after studying his career aptitude findings, which showed communication and problem-solving strengths. He said, “I never realized these were actual strengths,” gaining confidence in his capacity to thrive in a helping job. However, client admitted to feeling overwhelmed by returning to formal academic settings after several years, especially considering his family duties. Client said he's motivated but worried about finances and school. He said, “I just want to make sure I can do this for my son and that I’m setting him up for a better future.”

Client enthusiastically participated in career aptitude assessment follow-up. He studied his assessment results, which highlighted abilities in interpersonal communication and practical problem-solving, which fit his interest in customer service or community assistance careers. Client's mood and self-esteem improved after learning about his strengths. He still looked stressed when talking about school and family. The client took careful notes and asked questions about scheduling study time around his other obligations.

Client's favorable response to evaluation results shows his potential for growth and success in a career that suits him. However, his concerns about balancing academic and personal obligations imply he may need continuous support to stay motivated. Strong purpose and desire to provide a stable future for his son motivate client. Jordan needed academic support, time management advice, and confidence to succeed. His desire for a career that matches his strengths is good, but he may need a strong support system to handle family, finances, and school.

Client will be provided with information on academic support services, including tutoring options and study groups at the vocational school, to assist him with any academic challenges he may face. To further ease his transition, the counselor will introduce Jordan to a mentor within the program who can offer advice and support. Additionally, Jordan will receive a list of local childcare assistance resources to help mitigate his concerns about balancing parental duties with study time. A follow-up meeting is scheduled for December 1, during which Jordan and the counselor will review his progress and address any emerging challenges. In preparation, Jordan will also begin implementing a study schedule, dedicating two hours each evening to coursework, with adjustments as needed based on his workload and family needs.

December 1, 2024

CW

Client expressed relief after being introduced to a peer mentor within his vocational program. He shared that having someone who “knows what it’s like” has made him feel less isolated and better prepared to handle academic challenges. Client also mentioned that the childcare resources provided by the counselor were helpful, stating, “Knowing I have options takes a lot of the pressure off.” However, he continued to express concerns about finances, noting, “The holiday season is coming up, and I want to make sure I’m balancing school with expenses.” Client remained hopeful but admitted he still feels “stressed by everything coming at once.”

Client successfully implemented his study schedule, consistently dedicating two hours each evening to coursework. He attended an introductory time management workshop on November 20 and reported positive feedback, stating that the techniques learned have helped him better structure his daily routine. Additionally, client established contact with a mentor who can provide guidance on academic and practical matters. Client accessed information about local childcare resources and is in the process of exploring options that may help alleviate scheduling challenges. Although client appeared calmer and more focused, his lingering financial concerns remain a potential source of stress, particularly with the holiday season approaching.

Client’s interactions with his mentor and positive feedback about the time management workshop indicate progress in adapting to his new academic environment. His proactive approach to seeking out resources reflects his determination to succeed, but his persistent financial concerns suggest that his stress levels could escalate without continued financial planning support. Client’s involvement with the mentoring program has the potential to reinforce his motivation, while access to childcare resources may alleviate some of his logistical challenges. However, additional assistance may be needed to ensure that financial stress does not impact his academic and personal stability during this critical adjustment period.

Client will continue regular check-ins with his mentor to maintain academic support and motivation. The counselor will arrange a meeting with the financial counselor on December 10 to review client’s budget in light of upcoming holiday expenses and explore potential strategies to minimize financial strain. Additionally, the counselor will discuss local food assistance programs and other community resources that can provide supplementary support if necessary. A follow-up session is scheduled for December 15, during which Jordan’s progress with childcare arrangements, academic performance, and financial planning will be evaluated. Jordan will also receive ongoing encouragement to utilize campus resources, including study groups and academic workshops, to bolster his success in balancing academic and personal responsibilities.

Discharge Summary

Reason for Discharge:

Date of Discharge: Counselor:

Status of Stated Goals & Objectives

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Plans for the future:

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