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1. The servant leader’s top priority is service to employees, customers, shareholders, and the general public. Leadership flows out of the act of service because it enables other people to grow and become all they are capable of being. Write a brief essay describing the four basic precepts in Greenleaf’s model of servant leadership.
2. Emotional intelligence (EQ) refers to the ability to recognize personal emotions as well as the emotions of others. It also involves understanding these emotions and knowing how to use them to guide others. Describe the components and importance of emotional intelligence. Also, identify how emotions can influence performance.
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