When I worked at Mc Donald's as a crew member everything was wonderful but as the
months went on I became a Crew Trainer then a Shift manager and that's when the certain
relationship went left because certain crew members felt like I didn't deserve the position.
But with the everything that was happening we still pull together as team when we was
transitioning from cooperate to an franchise with new owners and they had different ideas
for the building. When it was time to present what we had to offer so no one would be
fired we started programs were we interact with our customers such Mc Teachers night .
That's when we invited teacher to come and work with us and as well with kids in the
community and as well Mc Navy night where retire or current employed Navy Soldiers
would come and work with us and get to know the people in the community which was
wonderful because everyone learn a lot on those nights and it was good to see the people
in community with smiles and excitement and for every to get to know there neighbors as
well. I worked at Golden Corral as a team leader along with being a hostess. I was
appointed one of the team leaders due someone leaving the job to go on maternity leave. I
knew what being on a team meant. I was scared that I would not do the job correctly and I
did not want to be reprimanded for being too hard. I'm real old fashion so I thought that I
would put some new and old school things that I grew up with and mix it with some the
new school things that it would help. It did not. I was not the one who got in trouble, it
was the district manager that had gotten into trouble. I got everyone together to work out a
plan to keep everything running swift, but smoothly. We got paid every two weeks. But
while working as a effective team, we as a whole controlled the Restaurant. The team and
I was so proud of ourselves every time we conquered a task. It has been a every day thing
to work as a team even if we were in different area's of the Restaurant. Every month my
property gets over 200 calls served up. Every property receives them, and the amount of
calls depends on how big the property is. There are ten properties in the district I work for,
and I have an average-sized property with 670 units the largest property in our district has
close to 2,000 units and gets about 600 calls served up every month. On the last day, we
had to complete the calls, and we were down to the last 30 minutes of the day; and I
noticed that this property had over 70 calls left to make. There was no way the calls would
be getting done on time. I called every property and asked each manager to complete five
calls for this property. Every manager was more than willing to help. One manager
completed 16 calls. I completed 12 calls, and with every other manager completing the
calls that they were asked to finish, we were able to get all of the calls done on time. One
of the key factors in how well we worked together was everyone's willingness to help a
neighboring property. I believe that asking for help rather than telling them to help also
was beneficial to how well we came together and worked as a team. Yes, my team was
highly effective in this situation. We were able to complete all the calls within the last 30
minutes, so no property had any "late" calls the next day. One concept I believe was used
is problem-solving as well as effective team management. There was a situation that would
have lead to a problem if we did not address it that same day; Knowing that I would not
be able to complete the calls on my own or even with the help of one other manager, I
chose to call every manager and asked for the help so that the current situation at hand
would not become a problem for the next day, I would say that I work with others on a
daily basis while working in the retail industry. Once a month I work with a team in order
to put new product out on the sales floor and relocate older merchandise. As a supervisor,
it is my job to assemble a team to execute those moves based off of the merchandise
report. From a business stand point, you want to keep your higher prices items at the front
of the store. I work with a few individuals who I know will benefit the team by working
efficiently and effectively.
Some important factors that influence the team would include good communication,
staying focused on the goal, and accountability. We all need to know that goal and know
the timeframe in which we have to complete that goal. It is also helpful to give each
person a task that they are responsible for so I can then come in an see if the task was
properly handled.
I do consider this floor set team in my example to be effective. We always set the new
product out in a timely and elevated manner before the store opens. Each member of the
team has a project to do and I also give them a time constraint in order to create urgency
and tempo. I feel as though this produces the best results.
After reading this weeks learning activities, I felt as though my team is a problem-solving
team. Even though I may have a new team each month, we still work together in an
effective way in order to achieve the goal. If there is a problem or a conflict, we often
come together to get multiple opinions before making a decision. Every day in my
professional day, I have to work with others. As a manager, I have to lead my employees
on what needs to be accomplished and how. If something goes wrong with the system we
use, I need to work with the help desk to get my systems fixed to proceed with our day's
work. The most important factors that influence how well my team works together are
communications and understanding. If they do not understand the directions given, they
will not understand how to accomplish our goals. If they can not communicate amongst
each other, there will be errors, and the tasks will never get completed.Yes, my team is
beneficial. We complete our daily goals ahead of time and with no errors. We often have
time to prepare for the next day. I monitor my team's efficiency throughout the day. When
one task is getting completed, I realign the team to engage the next piece of the job to
ensure we are always working on something and not falling behind. I have worked in
teams a lot at work, in school , at events , my experience is a lot better because I think
working one team helps you a lot to understand . Communication: Effective
communication is the most important part of teamwork and involves consistently updating
each person and never assuming that everyone has the same information. Team members
who work effectively with one another have the capacity for increased productivity.
Successful teams comprise members who have an understanding of their own roles in the
group as well as their teammates' roles and responsibilities. Working in a collaborative
fashion, effective teams have the ability to agree on goals and strategic plans, divide work
equitably and work together to develop new ideas and concepts. In this way, each team
makes a contribution to organizational productivity and effectiveness, the concepts from
the learning activity helped me learned so much, because working in trans are very helpful
and gives you more ideas , because working alone can make you not understand much and
it can also make you spend more time on it . Their are so many times that i have had to
work well with others. From family, kids, and coworkers. I'm excited to say i work with
others quite frequently. One moment that stands out to me the most is when I was in a
previous role as a billing admin. I was hired for a small company to take care of their
billing and on my 2nd day of work the woman they hired to be their office rep quit. The
owner was out of town. The owner and i had to communicate constantly to make sure all
tasks were being completed. This was a lawn service company, so i did have to make sure
all the men outside were taken care of as well. The situation was hectic and i was very
nervous! The most important factors i feel for us was communication and to make sure
that we focused on what was the bigger picture. Also remaining selfless and putting on
multiple hats was a key factor as well. My team was very effective because we all got the
job done without any huge mishaps! about 2 weeks in we no longer needed to rely on
calling the owner every 10 seconds to make sure we were doing things properly. We
worked so well as a team that i was able to get promoted when the owner came back and
he eliminated the role and merged both of my positions. I worked at Starbucks in
downtown Honolulu for 4 years. I have worked in food and retail most of my life, and it
all requires teamwork, but Starbucks was the most structured and efficient. Flashback ages
ago, I practiced super hard and barely made the basketball team when I was in in seventh
grade. Back to when I worked at starbucks- I would find myself literally thinking of the
food and beverages as a basketball and the end of the bar where the customers get their
stuff was like the basket- 2 points! I would see who was paying attention that I could pass
the sandwich and latte down the line with to get it to the customer fastest. The most
important factors influencing the performance of the team were 1) Attitude- A team mate
has to have an attitude of wanting to help, and 2) Respect- team mates need to show basic
human respect toward each other. We had an effective team at our Starbucks. I filled in at
some orher stores, and the game plan seems to be effective at any location . The attitudes
and levels of respect could vary, and that definitely affected the efficiency of the
teamwork. Starbucks studies and applies concepts of teamwork and an effective game plan
dilligently, keeping the tactics that work and getting rid of the things that don't. Practice
makes it work. At Starbucks, the friendlier, more personable people will be at the register
taking the orders, while the good drink makers, and the ones good at connecting with eye
contact and small talk when they hand off the beverages and food will be on the bar.
While it is good to put the team members where their skills excel, it is important to rotate
and take turns, too. Somone may be great on the register, but really want to make drinks,
too. Keeping their tasks varied, and letting people alternate tasks makes for a happier
workplace and better attitudes from team members. The tutorial on teamwork in the
learning activities points out the importance of roles for team members, atritude, and
communication. All of those things were in play on my Starbucks team. I have worked
with teams for my entire professional life since I first finished High School. I spent five
years in the Marine Corps which is quite literally working as a team with many different
members to accomplish a goal and keep everyone safe. I then moved on to law
enforcement as a correctional officer for the state and again, worked constantly with teams
of other officers to ensure the safety of us and the safety of the individuals under our
supervision. Throughout my experiences the number one value in a team is the ability to
communicate effectively. Effective communication means that everyone understands what
their role is in order to accomplish a task. It also means that if there is something that is
unclear, any member of the team is able to ask questions to clarify things without worrying
about how that will affect the team. An effective team is one that understands all of the
strengths and weaknesses of each individual that makes up the team.
