BUS515
Preview: BUS515 : Operations Management
Course Guide
Prerequisites
Course Description
Instructional Materials
MAT510 or MAT540
Presents production and operations concepts and the techniques used in their management.
Examines the interaction of the operations functions with other primary functions such as
marketing and finance. Analyzes the primary areas of process and product design, JIT
manufacturing, allocation of scare resources, e-commerce, and quality management principles.
Required Resources
R. Dan Reid. 2020. Operations Management: An Integrated Approach. BUS515 John Wiley &
Sons 7th edition textbook available at https://www.strayerbookstore.com
WileyPLUS. No date. BUS515 Wiley Access Code. BUS515 Wiley Access Code virtual lab
available at https://www.strayerbookstore.com/
Note: Students are emailed a registration code for this product when they purchase new
course materials from the Strayer Virtual Bookstore. Students access WileyPLUS through
the online learning platform, Blackboard, to submit homework and complete quizzes and
tests.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Baldrige Foundation. No date. The Foundation for the Malcolm Baldrige National Quality Award.
https://baldrigefoundation.org/
Supplemental Resources
Ednilson Bernardes. May 2020. Digital Supply Networks Transform the Future.
http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=bth&AN=142709203&site=eds-live&scope=site
cleveland.com. June 21, 2018. Inside an Amazon Fulfillment Center.
https://www.youtube.com/watch?v=_waZrhOZVWY
Nikola Petrović. 2020. The Role of Reengineering and TQM in Improving the Quality of Business
in Organizations. http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=a9h&AN=142582415&site=eds-live&scope=site
Supercharged Petrolhead. January 17, 2020. Rolls Royce Production | Mega Factories.
https://www.youtube.com/watch?v=CpoWnIFWD_g
Luana Sposito Valamede. 2020. Lean 4.0: A New Holistic Approach for the Integration of Lean
Manufacturing Tools and Digital Technologies [PDF].
https://doi.org/10.33889/IJMEMS.2020.5.5.066
Miriam Pekarcikova. June 2020. Material Flow Optimization Through E-Kanban System
Simulation. http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=a9h&AN=143725330&site=eds-live&scope=site
GommeBlog.it: Car & Performance. December 22, 2017. How Bentley Cars Are Made -
Production Car Factory. https://www.youtube.com/watch?v=oIPQwPswAnE
Samir Čaušević. 2019. The Challenges and Opportunities of Introducing Six Sigma at Customer
Support Telecommunication Company. http://libdatab.strayer.edu/login?
url=https://search.ebscohost.com/login.aspx?
direct=true&db=edsdoj&AN=edsdoj.5f2b50e674087b0859105162386ea&site=eds-
live&scope=site
AmazonFulfillment. September 4, 2015. Amazon Operations – Pathways Leadership
Development Program (MBA/MS). https://www.youtube.com/watch?v=Vn23am8q-rU
Inside Amazon Videos. September 15, 2017. Careers in Amazon Operations.
https://www.youtube.com/watch?v=KGIqe1S0beQ
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Course Learning Outcomes
Marques Brownlee. August 20, 2018. Tesla Factory Tour With Elon Musk!
https://www.youtube.com/watch?v=mr9kK0_7x08
Your Junction. May 21, 2019. iPhone - Factory Tour 2019. https://www.youtube.com/watch?
v=6_bdxm6V0os
Career Insights. November 29, 2018. Construction Project Manager - Career Insights (Careers in
Construction). https://www.youtube.com/watch?v=oZ2ZTV475g8
Association for Project Management. April 6, 2018. Project Management Career Advice From
Adeline Daly. https://www.youtube.com/watch?v=BZC5R2sLbFU
Google Cloud Platform. June 18, 2020. Google Data Center Security: 6 Layers Deep.
https://www.youtube.com/watch?v=kd33UVZhnAA
Techno Pi. December 29, 2018. Inside Facebook Data Center. - YouTube.
www.youtube.com/watch?v=7wQHs2G5hPA
Oracle. September 8, 2017. What Is ERP System? (Enterprise Resource Planning).
https://www.youtube.com/watch?v=c9HfNg4a_Og
Formulate an operations strategy to conduct efficient and competitive
production or service operations.
1
Create a strategic plan that strengthens the operation’s product life cycle
and considers supply chain management, total quality management, just-in-
time philosophy, and includes a forecasting method.
2
Critique an organization’s quality characteristics, facility location, work
system design, and project life cycle and management techniques in order
to provide a summary with recommendations to an executive.
3
Evaluate production and operations management concepts, operations
functions, and primary process areas within a business manufacturing
environment.
4
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Weekly Course Schedule
Week 1 - To Do List
Learn: View the learning materials for Chapter 1.
WileyPLUS: Read Chapter 1.
Discuss: Introduce yourself and complete the discussion, Understanding the Field of Operations
Management.
Week 2 - To Do List
Learn: View the learning materials for Chapters 2 and 3.
WileyPLUS: Read Chapter 2.
WileyPLUS: Read Chapter 3.
Discuss: Complete the discussion, Operation Strategy and Competitiveness.
WileyPLUS: Complete the homework for Chapters 2 and 3.
Week 3 - To Do List
Learn: View the learning materials for Chapter 4.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Week 3 - To Do List
WileyPLUS: Read Chapter 4.
Discuss: Complete the discussion, Supply Chain Management.
Assignment: Complete the assignment, Vice President of Operations, Part 1.
Week 4 - To Do List
Learn: View the learning materials for Chapter 5.
WileyPLUS: Read Chapter 5.
Discuss: Complete the discussion, Total Quality Management (TQM).
WileyPLUS: Complete the homework for Chapter 5.
Week 5 - To Do List
Learn: View the learning materials for Chapters 7 and 8.
WileyPLUS: Read Chapter 7.
WileyPLUS: Read Chapter 8.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Week 5 - To Do List
Discuss: Complete the discussion, Just-in-Time Manufacturing (JIT).
WileyPLUS: Complete the midterm exam for Chapters 1–5.
Week 6 - To Do List
Learn: View the learning materials for Chapter 6.
WileyPLUS: Read Chapter 6.
Discuss: Complete the discussion, Six Sigma.
Assignment: Complete the assignment, Vice President of Operations, Part 2.
Week 7 - To Do List
Learn: View the learning materials for Chapters 9 and 10.
WileyPLUS: Read Chapter 9.
WileyPLUS: Read Chapter 10.
Discuss: Complete the discussion, Capacity Planning.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Week 7 - To Do List
WileyPLUS: Complete the homework for Chapters 9 and 10.
Week 8 - To Do List
Learn: View the learning materials for Chapters 11 and 16.
WileyPLUS: Read Chapter 11.
WileyPLUS: Read Chapter 16.
Discuss: Complete the discussion, Compensation Systems.
WileyPLUS: Complete the homework for Chapters 11 and 16.
Week 9 - To Do List
Learn: View the learning materials for Chapters 14 and 15.
WileyPLUS: Read Chapter 14.
WileyPLUS: Read Chapter 15.
Discuss: Complete the discussion, Resource Planning.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Week 9 - To Do List
WileyPLUS: Complete the homework for Chapters 14 and 15.
Week 10 - To Do List
Learn: View the learning materials for Chapters 12 and 13.
WileyPLUS: Read Chapter 12.
WileyPLUS: Read Chapter 13.
Discuss: Complete the discussion, Inventory Management.
Assignment: Complete the assignment, Vice President of Operations, Part 3.
Week 11 - To Do List
Discuss: Complete the discussion, Learning Reflection: Feedback on Operations Management.
WileyPLUS: Complete Part 1 of the final exam for Chapters 6–10.
WileyPLUS: Complete Part 2 of the final exam for Chapters 11–16.
Grading Scale
Participation Total Points % of Grade
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Participation Total Points % of Grade
Discussion Participation 330 33%
Assignment Total Points % of Grade
Week 2 - Homework: Chapter 2 and 3 30 3%
Week 3 Assignment - Vice President of Operations, Part 1 90 9%
Week 4 - Homework: Chapter 5 15 1.5%
Week 5 - Midterm: Chapter 1-5 75 7.5%
Week 6 Assignment - Vice President of Operations, Part 2 110 11%
Week 7 - Homework: Chapter 9 and 10 30 3%
Week 8 - Homework: Chapter 11 and 16 30 3%
Week 9 - Homework: Chapters 14 and 15 30 3%
Week 10 Assignment - Vice President of Operations, Part 3 110 11%
Week 11 - Final Exam: Part 1 Chapters 6–10 75 7.5%
Week 11 - Final Exam: Part 2 Chapters 11–16 75 7.5%
Totals 1000 100%
Final Course Grade
Points Percentage Grade
900 - 1000 90% - 100% A
800 - 899 80% - 89% B
700 - 799 70% - 79% C
0 - 699 69% and below F
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unique Course Features
Grading Scale Notation
Please consult the University Catalog and your academic advisor to determine the final grade
needed in this class to satisfy your specific degree conferral requirements.
Assignments
Lab Participation and Attendance Policy
NOTE: The WileyPLUS lab is used to support your learning in this course. Graded activities in
WileyPLUS will count for attendance.
Week 3 Assignment - Vice President of Operations, Part 1
Summary
Click the linked activity title to access this assignment.
Text
Overview
Scenario
Imagine that you are the vice president of operations at a production or service organization. You
have noticed that your organization's current operations strategy is not supporting the challenges
the organization is presently facing. In order to maintain a competitive edge, you must address
these challenges with your chief executive officer immediately.
Note: You will assume this role of vice president of operations at a production or service
organization in the assignments throughout this course.
Select an existing production organization. Analyze the organization's current vision, mission,
business strategy, operation strategy, supply chain, total quality management, just-in-time
philosophy, forecasting method, statistical technique, facility location, work design, project life
cycle, and project management.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Note: As you collect the information for the first and second assignments, keep in mind that in the
third assignment you must prepare a presentation for your chief executive officer.
Instructions
Write a 3–5 page paper in which you:
1. Evaluate key elements of the selected production or service organization's operational
efficiency with its operational strategy. Determine three tasks that do not align with the
operational strategy. Determine the weaknesses that are evident in each task.
2. Formulate a new operations strategy for the selected organization based on the four
competitive priorities (cost, quality, time, and flexibility).
3. Analyze both the structure of the competitive priorities and infrastructure of the production
process. Develop three new tasks that are aligned with the long-term plan of the selected
organization. Evaluate three pros and three cons of the new tasks.
4. Use three sources to support your writing. Choose sources that are credible, relevant, and
appropriate. Cite each source listed on your source slide at least one time within your
assignment. For help with research, writing, and citation, access the library or review library
guides.
This course requires the use of Strayer Writing Standards. For assistance and information,
please refer to the Strayer Writing Standards link in the left-hand menu of your course.
Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
Formulate an operations strategy to conduct efficient and competitive production or service
operations.
Scoring Guide
Evaluate key elements of the selected
production or service organization's operational
efficiency with its operational strategy.
Determine three tasks that do not align with the
operational strategy. Determine the weaknesses
that are evident in each task. 25 %
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unacceptable (Below
70%)
Did not submit an
evaluation of key
elements of the
selected production
or service
organization's
operational efficiency
with its operational
strategy. Did not
submit a
determination of
three tasks that do
not align with the
operational strategy.
Did not submit a
determination of the
weaknesses that are
evident in each task.
Needs Improvement
(70-79%)
Partially evaluated
key elements of the
selected production
or service
organization's
operational efficiency
with its operational
strategy. Partially
determined three
tasks that do not
align with the
operational strategy.
Partially determined
the weaknesses that
are evident in each
task.
Competent (80-89%)
Satisfactorily
evaluated key
elements of the
selected production
or service
organization's
operational efficiency
with its operational
strategy.
Satisfactorily
determined three
tasks that do not
align with the
operational strategy.
Satisfactorily
determined the
weaknesses that are
evident in each task.
Exemplary (90-100%)
Thoroughly evaluated
key elements of the
selected production
or service
organization's
operational efficiency
with its operational
strategy. Thoroughly
determined three
tasks that do not
align with the
operational strategy.
Thoroughly
determined the
weaknesses that are
evident in each task.
Formulate a new operations strategy for the
selected organization based on the four
competitive priorities (cost, quality, time, and
flexibility). 30 %
Unacceptable (Below
70%)
Did not submit a
newly formulated
operations strategy
for the selected
organization based
on the four
competitive priorities
(cost, quality, time,
and flexibility).
Needs Improvement
(70-79%)
Partially formulated a
new operations
strategy for the
selected organization
based on the four
competitive priorities
(cost, quality, time,
and flexibility).
Competent (80-89%)
Satisfactorily
formulated a new
operations strategy
for the selected
organization based
on the four
competitive priorities
(cost, quality, time,
and flexibility).
Exemplary (90-100%)
Thoroughly
formulated a new
operations strategy
for the selected
organization based
on the four
competitive priorities
(cost, quality, time,
and flexibility).
Analyze both the structure of the competitive
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
priorities and infrastructure of the production
process. Develop three new tasks that are
aligned with the long-term plan of the selected
organization. Evaluate three pros and three
cons of the new tasks. 30 %
Unacceptable (Below
70%)
Did not submit an
analysis of both the
structure of the
competitive priorities
and infrastructure of
the production
process. Did not
submit a
development of three
new tasks that are
aligned with the long-
term plan of the
selected
organization. Did not
submit three pros and
three cons of the new
tasks.
Needs Improvement
(70-79%)
Partially analyzed
both the structure of
the competitive
priorities and
infrastructure of the
production process.
Partially developed
three new tasks that
are aligned with the
long-term plan of the
selected
organization. Partially
evaluated three pros
and three cons of the
new tasks.
Competent (80-89%)
Satisfactorily
analyzed both the
structure of the
competitive priorities
and infrastructure of
the production
process.
Satisfactorily
developed three new
tasks that are aligned
with the long-term
plan of the selected
organization.
Satisfactorily
evaluated three pros
and three cons of the
new tasks.
Exemplary (90-100%)
Thoroughly analyzed
both the structure of
the competitive
priorities and
infrastructure of the
production process.
Thoroughly
developed three new
tasks that are aligned
with the long-term
plan of the selected
organization.
Thoroughly evaluated
three pros and three
cons of the new
tasks.
Provide three quality academic resources. 5 %
Unacceptable (Below
70%)
No references
provided.
Needs Improvement
(70-79%)
Does not meet the
required number of
references; some or
all references are
poor-quality choices.
Competent (80-89%)
Meets the required
number of
references; all
references are high-
quality choices.
Exemplary (90-100%)
Exceeds the required
number of
references; all
references are high-
quality choices.
Clarity, writing mechanics, and formatting
requirements. 10 %
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unacceptable (Below
70%)
More than six errors
present.
Needs Improvement
(70-79%)
5–6 errors present.
Competent (80-89%)
3–4 errors present.
Exemplary (90-100%)
0–2 errors present.
Week 6 Assignment - Vice President of Operations, Part 2
Summary
Click the linked activity title to access this assignment.
Text
Overview
Scenario
As the vice president of operations, you have noticed that your organization's current operations
strategy is not supporting the challenges that the organization is presently facing. In order to
maintain a competitive edge, you must address these challenges with your chief executive officer
immediately.
Select an existing production organization. Analyze the organization's current vision, mission,
business strategy, operation strategy, supply chain, total quality management, just-in-time
philosophy, forecasting method, statistical technique, facility location, work design, project life
cycle, and project management.
Note: As you collect the information for the first and second assignments, keep in mind that in the
third assignment you must prepare a presentation for your chief executive officer.
Instructions
Using the production organization you selected, write a 6–8 page paper in which you:
1. Evaluate 2–4 weaknesses that are evident in the selected organization's product life cycle.
Generate a new product design and product selection, and then determine three strategies
that the organization needs in order to strengthen the operation. Provide support for the
rationale.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
2. Determine the key components of supply chain management for the company you have
selected. Determine three major issues that could affect the structuring, sourcing,
purchasing, and supply chain of your organization. Provide a solution to each issue.
3. Develop a total quality management tool that identifies and analyzes any future issues. Provide
a rationale for developing the selected tool.
4. Analyze three advantages in employing the just-in-time philosophy in your organization.
Evaluate 3–5 potential impacts the philosophy will have on quality assurance. Provide
specific examples to support your response.
5. Determine a qualitative and quantitative forecasting method for your operation. Next, create a
table in which you identify the characteristics of the operation that relate to each method.
Evaluate the strengths and weaknesses of each method.
6. Use three sources to support your writing. Choose sources that are credible, relevant, and
appropriate. Cite each source listed on your source slide at least one time within your
assignment. For help with research, writing, and citation, access the library or review library
guides.
This course requires the use of Strayer Writing Standards. For assistance and information,
please refer to the Strayer Writing Standards link in the left-hand menu of your course.
Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
Create a strategic plan that strengthens the operation's product life cycle and considers
supply chain management, total quality management, just-in-time philosophy, and includes
a forecasting method.
Scoring Guide
Evaluate 2–4 weaknesses that are evident in the
selected organization's product life cycle.
Generate a new product design and product
selection, and then determine three strategies
that the organization needs in order to
strengthen the operation. Provide support for
the rationale. 20 %
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unacceptable (Below
70%)
Did not submit 2–4
weaknesses that are
evident in the
selected
organization's
product life cycle. Did
not submit a new
product design and
product selection,
and did not submit or
incompletely
determined three
strategies that the
organization needs in
order to strengthen
the operation. Did not
submit or
incompletely
provided support for
the rationale.
Needs Improvement
(70-79%)
Partially evaluated 2–
4 weaknesses that
are evident in the
selected
organization's
product life cycle.
Partially generated a
new product design
and product
selection, and then
partially determined
three strategies that
the organization
needs in order to
strengthen the
operation. Partially
provided support for
the rationale.
Competent (80-89%)
Satisfactorily
evaluated 2–4
weaknesses that are
evident in the
selected
organization's
product life cycle.
Satisfactorily
generated a new
product design and
product selection,
and then
satisfactorily
determined three
strategies that the
organization needs in
order to strengthen
the operation.
Satisfactorily
provided support for
the rationale.
Exemplary (90-100%)
Thoroughly evaluated
2–4 weaknesses that
are evident in the
selected
organization's
product life cycle.
Thoroughly
generated a new
product design and
product selection,
and then thoroughly
determined three
strategies that the
organization needs in
order to strengthen
the operation.
Thoroughly provided
support for the
rationale.
Determine the key components of supply chain
management for the company you have
selected. Determine three major issues that
could affect the structuring, sourcing,
purchasing, and supply chain of your
organization. Provide a solution to each issue.
20 %
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unacceptable (Below
70%)
Did not submit the
key components of
supply chain
management for the
company you have
selected. Did not
submit three major
issues that could
affect the structuring,
sourcing, purchasing,
and supply chain of
your organization.
Did not submit a
solution to each
issue.
Needs Improvement
(70-79%)
Partially determined
the key components
of supply chain
management for the
company you have
selected. Partially
determined three
major issues that
could affect the
structuring, sourcing,
purchasing, and
supply chain of your
organization. Partially
provided a solution to
each issue.
Competent (80-89%)
Satisfactorily
determined the key
components of
supply chain
management for the
company you have
selected.
Satisfactorily
determined three
major issues that
could affect the
structuring, sourcing,
purchasing, and
supply chain of your
organization.
Satisfactorily
provided a solution to
each issue.
Exemplary (90-100%)
Thoroughly
determined the key
components of
supply chain
management for the
company you have
selected. Thoroughly
determined three
major issues that
could affect the
structuring, sourcing,
purchasing, and
supply chain of your
organization.
Thoroughly provided
a solution to each
issue.
Develop a total quality management tool that
identifies and analyzes any future issues.
Provide a rationale for developing the selected
tool. 15 %
Unacceptable (Below
70%)
Did not submit a total
quality management
tool that identifies
and analyzes any
future issues; did not
submit a rationale for
developing the
selected tool.
Needs Improvement
(70-79%)
Partially developed a
total quality
management tool
that identifies and
analyzes any future
issues; partially
provided a rationale
for developing the
selected tool.
Competent (80-89%)
Satisfactorily
developed a total
quality management
tool that identifies
and analyzes any
future issues;
satisfactorily provided
a rationale for
developing the
selected tool.
Exemplary (90-100%)
Thoroughly
developed a total
quality management
tool that identifies
and analyzes any
future issues;
thoroughly provided a
rationale for
developing the
selected tool.
Analyze three advantages in employing the just-
in-time philosophy in your organization.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Evaluate 3–5 potential impacts the philosophy
will have on quality assurance. Provide specific
examples to support your response. 15 %
Unacceptable (Below
70%)
Did not submit three
advantages in
employing the just-in-
time philosophy in
your organization.
Did not submit 3–5
potential impacts that
the philosophy will
have on quality
assurance. Did not
submit or
incompletely
provided specific
examples to support
your response.
Needs Improvement
(70-79%)
Partially analyzed
three advantages in
employing the just-in-
time philosophy in
your organization.
Partially evaluated 3–
5 potential impacts
that the philosophy
will have on quality
assurance. Partially
provided specific
examples to support
your response.
Competent (80-89%)
Satisfactorily
analyzed three
advantages in
employing the just-in-
time philosophy in
your organization.
Satisfactorily
evaluated 3–5
potential impacts that
the philosophy will
have on quality
assurance.
Satisfactorily
provided specific
examples to support
your response.
Exemplary (90-100%)
Thoroughly analyzed
three advantages in
employing the just-in-
time philosophy in
your organization.
Thoroughly evaluated
3–5 potential impacts
that the philosophy
will have on quality
assurance.
Thoroughly provided
specific examples to
support your
response.
Determine a qualitative and quantitative
forecasting method for your operation. Next,
create a table in which you identify the
characteristics of the operation that relate to
each method. Evaluate the strengths and
weaknesses of each method. 15 %
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unacceptable (Below
70%)
Did not submit a
qualitative and
quantitative
forecasting method
for your operation.
Did not submit or
incompletely created
a table in which you
identify the
characteristics of the
operation that relate
to each method. Did
not submit or
incompletely
evaluated the
strengths and
weaknesses of each
method.
Needs Improvement
(70-79%)
Partially determined
a qualitative and
quantitative
forecasting method
for your operation.
Partially created a
table in which you
identify the
characteristics of the
operation that relate
to each method.
Partially evaluated
the strengths and
weaknesses of each
method.
Competent (80-89%)
Satisfactorily
determined a
qualitative and
quantitative
forecasting method
for your operation.
Satisfactorily created
a table in which you
identify the
characteristics of the
operation that relate
to each method.
Satisfactorily
evaluated the
strengths and
weaknesses of each
method.
Exemplary (90-100%)
Thoroughly
determined a
qualitative and
quantitative
forecasting method
for your operation.
Thoroughly created a
table in which you
identify the
characteristics of the
operation that relate
to each method.
Thoroughly evaluated
the strengths and
weaknesses of each
method.
Provide three quality academic resources. 5 %
Unacceptable (Below
70%)
No references
provided.
Needs Improvement
(70-79%)
Does not meet the
required number of
references; some or
all references are
poor-quality choices.
Competent (80-89%)
Meets the required
number of
references; all
references are high-
quality choices.
Exemplary (90-100%)
Exceeds the required
number of
references; all
references are high-
quality choices.
Clarity, writing mechanics, and formatting
requirements. 10 %
Unacceptable (Below
70%)
More than six errors
present.
Needs Improvement
(70-79%)
5–6 errors present.
Competent (80-89%)
3–4 errors present.
Exemplary (90-100%)
0–2 errors present.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Week 10 Assignment - Vice President of Operations, Part 3
Summary
Click the linked activity title to access this assignment.
Text
Overview
Present the following findings to your chief executive officer based on the scenario from the first
two assignments.
Scenario
As the vice president of operations, you have noticed that your organization's current operations
strategy is not supporting the challenges that the organization is presently facing. In order to
maintain a competitive edge, you must address these challenges with your chief executive officer
immediately.
Select an existing production organization. Analyze the organization's current vision, mission,
business strategy, operation strategy, supply chain, total quality management, just-in-time
philosophy, forecasting method, statistical technique, facility location, work design, project life
cycle, and project management.
Instructions
Create a presentation in a common format (PowerPoint or a similar program) with a minimum of
20 slides and corresponding speaker notes in which you:
1. Determine which statistical technique you will employ to measure the quality characteristics of
your organization. Provide examples to support the rationale.
2. Analyze the current facility location, then use the three-step procedure to determine a new
location.
3. Analyze the key concepts related to capacity planning and facility location for the new location.
4. Examine the current work system design and determine your organization's selected feasibility
in the job design (i.e., technical, economic, behavioral). Assess key elements of the rationale
in the work design competitive advantage.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
5. Using the method analysis described in the textbook, defend the new change implementation
process and the rationale for the change of method.
6. Develop a diagram showing network planning techniques using the program evaluation and
review technique (PERT) and the critical path method (CPM).
7. Use three sources to support your writing. Choose sources that are credible, relevant, and
appropriate. Cite each source listed on your source slide at least one time within your
assignment. For help with research, writing, and citation, access the library or review library
guides.
This course requires the use of Strayer Writing Standards. For assistance and information,
please refer to the Strayer Writing Standards link in the left-hand menu of your course.
Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
Critique an organization's quality characteristics, facility location, work system design, and
project life cycle and management techniques in order to provide a summary with
recommendations to an executive.
Scoring Guide
Determine which statistical technique you will
employ to measure the quality characteristics of
your organization. Provide examples to support
the rationale. 15 %
Unacceptable (Below
70%)
Did not submit a
statistical technique
you will employ to
measure the quality
characteristics of
your organization; did
not submit or
incompletely
provided examples to
support your
rationale.
Needs Improvement
(70-79%)
Partially determined
which statistical
technique you will
employ to measure
the quality
characteristics of
your organization;
partially provided
examples to support
your rationale.
Competent (80-89%)
Satisfactorily
determined which
statistical technique
you will employ to
measure the quality
characteristics of
your organization;
satisfactorily provided
examples to support
your rationale.
Exemplary (90-100%)
Thoroughly
determined which
statistical technique
you will employ to
measure the quality
characteristics of
your organization;
thoroughly provided
examples to support
your rationale.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Analyze the current facility location, then use
the three-step procedure to determine a new
location. 15 %
Unacceptable (Below
70%)
Did not submit an
analysis of the
current facility
location and did not
submit or
incompletely used
the three-step
procedure to
determine a new
location.
Needs Improvement
(70-79%)
Partially analyzed the
current facility
location, then
partially used the
three-step procedure
to determine a new
location.
Competent (80-89%)
Satisfactorily
analyzed the current
facility location, then
satisfactorily used the
three-step procedure
to determine a new
location.
Exemplary (90-100%)
Thoroughly analyzed
the current facility
location, then
thoroughly used the
three-step procedure
to determine a new
location.
Analyze the key concepts related to capacity
planning and facility location for the new
location. 15 %
Unacceptable (Below
70%)
Did not submit or
incompletely
analyzed the key
concepts related to
capacity planning
and facility location
for the new location.
Needs Improvement
(70-79%)
Partially analyzed the
key concepts related
to capacity planning
and facility location
for the new location.
Competent (80-89%)
Satisfactorily
analyzed the key
concepts related to
capacity planning
and facility location
for the new location.
Exemplary (90-100%)
Thoroughly analyzed
the key concepts
related to capacity
planning and facility
location for the new
location.
Examine the current work system design and
determine your organization's selected
feasibility in the job design (i.e., technical,
economic, behavioral). Assess key elements of
the rationale in the work design competitive
advantage. 15 %
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
Unacceptable (Below
70%)
Did not submit the
current work system
design and did not
submit or
incompletely
determined your
organization's
selected feasibility in
the job design (i.e.,
technical, economic,
behavioral). Did not
submit or
incompletely
assessed key
elements of the
rationale in the work
design competitive
advantage.
Needs Improvement
(70-79%)
Partially examined
the current work
system design and
partially determined
your organization's
selected feasibility in
the job design (i.e.,
technical, economic,
behavioral). Partially
assessed key
elements of the
rationale in the work
design competitive
advantage.
Competent (80-89%)
Satisfactorily
examined the current
work system design
and satisfactorily
determined your
organization's
selected feasibility in
the job design (i.e.,
technical, economic,
behavioral).
Satisfactorily
assessed key
elements of the
rationale in the work
design competitive
advantage.
Exemplary (90-100%)
Thoroughly examined
the current work
system design and
thoroughly
determined your
organization's
selected feasibility in
the job design (i.e.,
technical, economic,
behavioral).
Thoroughly assessed
key elements of the
rationale in the work
design competitive
advantage.
Using the method analysis described in the
textbook, defend the new change
implementation process and the rationale for
the change of method. 10 %
Unacceptable (Below
70%)
Did not submit the
method analysis
described in the
textbook; did not
submit a defense of
the new change
implementation
process and a
rationale for the
change of method.
Needs Improvement
(70-79%)
Partially used the
method analysis
described in the
textbook; partially
defended the new
change
implementation
process and the
rationale for the
change of method.
Competent (80-89%)
Satisfactorily used
the method analysis
described in the
textbook;
satisfactorily
defended the new
change
implementation
process and the
rationale for the
change of method.
Exemplary (90-100%)
Thoroughly used the
method analysis
described in the
textbook; thoroughly
defended the new
change
implementation
process and the
rationale for the
change of method.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
© 2021 Strategic Education, Inc.
Develop a diagram showing network planning
techniques using the program evaluation and
review technique (PERT) and the critical path
method (CPM). 15 %
Unacceptable (Below
70%)
Did not submit a
diagram showing
network planning
techniques using the
program evaluation
and review technique
(PERT) and the
critical path method
(CPM).
Needs Improvement
(70-79%)
Partially developed a
diagram showing
network planning
techniques using the
program evaluation
and review technique
(PERT) and the
critical path method
(CPM).
Competent (80-89%)
Satisfactorily
developed a diagram
showing network
planning techniques
using the program
evaluation and
review technique
(PERT) and the
critical path method
(CPM).
Exemplary (90-100%)
Thoroughly
developed a diagram
showing network
planning techniques
using the program
evaluation and
review technique
(PERT) and the
critical path method
(CPM).
Provide three quality academic resources. 5 %
Unacceptable (Below
70%)
No references
provided.
Needs Improvement
(70-79%)
Does not meet the
required number of
references; some or
all references are
poor-quality choices.
Competent (80-89%)
Meets the required
number of
references; all
references are high-
quality choices.
Exemplary (90-100%)
Exceeds the required
number of
references; all
references are high-
quality choices.
Clarity, writing mechanics, and formatting
requirements. 10 %
Unacceptable (Below
70%)
More than six errors
present.
Needs Improvement
(70-79%)
5–6 errors present.
Competent (80-89%)
3–4 errors present.
Exemplary (90-100%)
0–2 errors present.
Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
