It is important that when you communicate with the IRS (and clients) that you do so in a clear
and concise manner. Structuring the memos in an easy-to-follow manner can help you
concisely convey your message. b The memo should cover the following:
Identifying the issue at hand.
Stating the conclusion.
Stating the facts.
Analyse the laws that apply to the issue.
Identifying the issue at hand should be completed first as it lays the precedence for the
remainder of the memo and provides the reader with what the memo is regarding. Next you
would state the conclusion you have come to regarding the issue at hand. The next section
covers the facts of the issue/case that you structured your conclusion on. The facts should
support your stance. b Finally, you would present the analysis of the laws that are applicable to
the issue. This would be the research you did to reach your conclusion. When you put these
into the memo, they should form an easy-to-follow memo that the IRS can follow along and
easily identify the issue, conclusion, facts, and research. b This helps for all parties to be able to
reach an agreement, and that is the goal when communicating with the IRS. A client’s
communication with the IRS is mostly in the form of a response memo. Typically, this form
of a document includes information of a sender, receiver of the message, date, and subject in
question followed by a description of the issue, conclusion, facts, laws, and analysis to
support the position taken, and a brief closing statement to indicate a course of action. b Due to
its specific format, a response memo conveys a clear message in a professional but easy to
understand way. The Chief Counsel Memorandum is a great example of a document that
follows the specific format required by most professionals. There is no personal input except
for a statement of the problem and decision reached by reasoning and analysing information
included in the primary sources, such as various sections of the I.R.C., which makes the
response credible. The subject line and the issue description further in the body of the
memorandum usually refers to the main problem instead of assessing multiple concerns,
which helps the receiver with subject comprehension. Also, by addressing the receiving party
of the message, there is less chance that the letter will be delivered to the wrong receiver/ tax
department. Nonetheless, the contact information provided at the end of the memo allows for
further communication assuming there is a need to clarify the statement. By following the
layout of the Chief Counsel Memorandum, the responding party not only uses the format
well- known to other professionals including IRS agents, but also expresses the knowledge of
the appeal process and research necessary to sustain position taken by the taxpayer in
question (IRS, 2023). The FOIA library provides a list of resources available to tax
practitioners online, such as published tax guidance, admin manuals and instructions,
program plans and reports, and training and reference materials. Thus, tax professionals can
utilize available links and retrieve information that can assist them in memo preparation. For
instance, admin manuals and instructions provide an example of summons memo in case
there is a need for setting one up as following proper guidelines while structuring IRS
response is of great importance to communicate a strong argument and to avoid taking the
case to court (FOIA, 2023).
As stated in the overview for the discussion, tax professionals play a pivotal role in ensuring
effective communication between their clients and the IRS. After reviewing the Chief
Counsel Memorandum and the IRS Electronic Reading Room, I would like to discuss the
significance of structuring a response memo in a manner like the Chief Counsel
Memorandum.
1. Clarity and Precision: The Chief Counsel Memorandum is structured with clear headings
such as "ISSUE," "CONCLUSION," "FACTS," and "LAW AND ANALYSIS." This format
ensures that the reader can quickly grasp the essence of the memo and understand the logical
flow of the argument. When responding to the IRS, it is crucial to be both clear and precise,
ensuring that there is no room for misinterpretation.
2. Comprehensive Analysis: The memo provides a thorough analysis, referencing specific
sections of the Internal Revenue Code and other relevant documents. This level of detail
showcases a deep understanding of the topic and can instill confidence in the IRS about the
accuracy and validity of the information provided.
3. Accessibility of Information: The IRS Electronic Reading Room offers a wide array of
documents and information available electronically. By structuring our response like the
Chief Counsel Memorandum, we align our communication with a format that the IRS is
familiar with, potentially expediting the review process.
4. Demonstrating Due Diligence: By mirroring the structure of the Chief Counsel
Memorandum, tax professionals can demonstrate that they have undertaken due diligence in
preparing their response. This can be particularly beneficial in situations where the stakes are
high, and there is a need to establish credibility quickly.
When sending a memo in response to the IRS, it is important to carefully read the memo you
originally received so that you can fully understand why the letter was sent in the first place.
When responding, make sure that there are no specific dates by which responses are due to
minimize penalty charges and appeal in the open window of time allotted.
In the response, include all important details regarding the situation and the memo received in
a clear, concise manner. In the Office of Chief Counsel Memorandum, there information is
presented in sections titled Issue, Conclusion, Facts, and Law and Analysis in that order. This
allows anyone researching prior cases to easily find the reason for the case, the results of the
case, additional facts about the case, and prior law that was used when forming the
conclusion.
It is also valuable to include information such as the date, who is writing the memo, contact
information, case number, and the tax period being discussed in the response. Having all this
information available saves the reader the time of trying to figure out what is happening. The
Chief Counsel Memorandum offers all this information at the top of the memo so that
whoever receives the memo can look up the IRS letter that was sent originally and understand
the situation fully.
The Chief Counsel Memorandum is characterized by its precision and conciseness. It
effectively presents the problem at hand, the resulting conclusion, and the factual and legal
foundations that led to this conclusion. Responding in a similar fashion indicates that the
recipient of the memorandum comprehends the central issue and can discuss it without
incorporating extraneous details that detract from the subject. This approach further enables
the recipient to evaluate each pertinent law that contributed to the decision, permitting
agreement or the opportunity to counter with reasons for its accuracy or inaccuracy.
Communication with the Internal Revenue Service must be clear and concise so there is no
misunderstanding of what topic and tax period is at issue. b The example provided in the Chief
Counsel Memorandum demonstrates a format that clearly outlines the issue, the applicable
tax law and regulations and relevant facts of the issue. Though this example appears to be an
internal memorandum, the outline format is a good representation that can easily be followed
by other tax professionals and taxpayer representatives.
Additionally, IRS provides information for taxpayers about notices that may be received and
how to understand what is being communicated. In all instances, the topic and tax period is
clearly reported, along with steps necessary to respond and resolve the issue at hand.
Although IRS is beginning to communicate online, through the Taxpayer Digital
Communication program, it is important to note that IRS always communicates with
taxpayers in writing.
When it comes to structuring a response memo to the IRS it is extremely important to not
leave out any vital information. The Chief Counsel Memorandum contains a lot of key points
that all memos should include. It is important to include the case number, the date, who the
memo is sent from and meant for, the subject in which the memo discusses, the issue itself,
facts you feel as though are key to solving the issue, any laws that support your facts, a
conclusion for the IRS, and lastly contact information in case there are any questions or
concerns regarding the memorandum. Stating specific sections and notices is the best way to
support your conclusion to the IRS because it will allow them to see that your conclusion was
made after researching and learning rules/policies. Communication with the IRS is important,
and it must be clear to ensure there are no mistakes or misstatements. Also, it is smart to
include a copy of the notice you received from the IRS with your memo. This way the IRS
knows exactly which case you are referencing. Always make sure to explain why you are
writing the memo. As well as, in your conclusion keep it extremely short to ensure the IRS
knows exactly the solution or answer you have formed. Lastly, it is important to understand
why you received a letter or notice from the IRS to understand what is wrong so that you can
research and figure out how to solve the problem and what to write in the memo.
Communications to the IRS should state the Issue your party wants to be resolved. The Issue
statement should be positioned at the beginning of your party’s argument and should be clear
and concise. The Conclusion of previous actions taken by each party should follow. The cause
of the action or issue of concern should precede the conclusion. The Facts of the situation
should be clearly defined and honest. Specifically, the facts should be referenced from
previous communications. The Law and Analysis of the problem should list relevant statutes
and regulations that pertain to the discussion. The communication should be a detailed
argument supporting your party’s position on the issue. Specifically, the Laws and Analysis
section of the memo to the IRS should be complete to prove your party’s position on the issue
is valid. The objective of the communication to the IRS is to outline your defences of your
party’s position and receive a favourable decision from the tax court. The communication
reader should be able to decipher your party’s position on the issue and why the position is
supported. In addition, the communication should clearly state how your party’s position on
the issue was determined.
After thoroughly examining The Chief Counsel Memorandum, the document has been written
in a concise and understandable way. The memo is easy to comprehend because it clearly
identifies the sender and recipient, with each section being separated by appropriate headings.
It is crucial that we maintain consistency in our appeal letters by adhering to this format, as it
will make it easier for the IRS to understand.
Compliance in this area is vital. To file a written protest with the IRS Office of Appeals, you
need to provide several details. These include your full name, address, and daytime telephone
number. You must also send a copy of the letter you received outlining the proposed changes
and be clear that you want to dispute the IRS’ findings. In addition, you should specify the tax
period(s) or year(s) in question. For each proposed item you disagree with, provide a detailed
list and the reasons for your disagreement. You should also include supporting facts and
relevant laws or authorities that back up your stance. Finally, you must sign a statement that
verifies the accuracy and completeness of the information you have provided, under the
penalties of perjury.
Our aim is to reach a settlement with the Appeals Agent without having to go through the
court process. To achieve this, we need to present a clear and concise letter that is written in a
professional manner. Using a consistent format will demonstrate that we have taken the time
to address all the relevant points and will help to ensure that the agent takes our case
seriously. The effective communication between a client and the Internal Revenue Service
(IRS) is of high significance since it can give rise to finance- and tax-related implications.
While structuring a response memo to the Internal Revenue Service, a client has to make sure
to incorporate the necessary pieces of information and present the same in a logical manner so
that a complete picture can be presented about the situation or issue at hand. By following a
well-defined response structure, it is possible to present a diverse range of elements, such as
issue, conclusion, facts, as well as laws and analysis, in a comprehensible manner and
strengthen the case. It can ensure that technical accuracy is maintained in the communication
(Internal Revenue Service, n.d.) and the response is backed by in-depth research on the part of
the client.
As a memo containing the response on the part of the client acts as a vital tool of
communication, it is instrumental in making sure that the structure is aligned with the main
memo for which it serves as a response. Following a well-defined structure can reflect
professionalism and clarity on behalf of the client which can increase the weightage of the
response. By following a structured mechanism while responding to the Internal Revenue
Service, it is possible to increase the level of efficiency and effectiveness of the tax-related
process and convey the intended information or message with high precision and clarity.
Following a proper procedure while responding to the IRS regarding any tax-related matter is
essential since it reflects the intention of the client to comply with the appropriate
requirements and legislation. When the structure of the response memo is as per the
guidelines that are provided by the Internal Revenue Service, there is a higher possibility for
the client to integrate all the necessary information that can strengthen his case. The inability
to structure the response memo may adversely hamper the case of the client. This is because if
information is not placed in the appropriate place, it may get skipped by IRS professionals,
ultimately weakening the case for the client. On the other hand, if the response memo that has
been prepared by the client is properly structured, the ability to articulate the intended
communication gets simplified (Internal Revenue Service, n.d.). The letters that are sent by
the Internal Revenue Service (IRS) have a specific purpose, such as the client owes additional
tax, the client is due a substantial refund, or the IRS needs the client to share additional
information about their tax return or make payment, it is imperative for the client to follow
specific instructions on how to respond to the concern (Internal Revenue Service, n.d.). The
structure of the response memo by the client can help streamline how the information has
been shared. The adoption of a logical and well-defined structure to respond to the queries of
the IRS can help the client to effectively present his side of information and details so that the
matter can be promptly and efficiently sorted.
Reference
1.1.6 chief counsel: Internal Revenue Service. 1.1.6 Chief Counsel | Internal Revenue
Service. (n.d.). https://www.irs.gov/irm/part1/irm_01-001-006
Sample article for organizations to use to reach customers. Internal Revenue Service. (n.d.).
https://www.irs.gov/pub/irs-utl/oc-respond-to-irs-notices.pdf
Understanding IRS guidance - A brief primer. Internal Revenue Service. (n.d.).
https://www.irs.gov/newsroom/understanding-irs-guidance-a-brief-primer
Arnold. (2022, June 30). How To Write a Tax Memo? (Solved). Law Info.
https://bartleylawoffice.com/faq/how-to-write-a-tax-memo-
solved.html#:~:text=Make%20a%20copy%20of%20the%20notice%20you%20received b
Understanding Your IRS Notice or Letter | Internal Revenue Service. (n.d.). Www.irs.gov.
https://www.irs.gov/individuals/understanding-your-irs-notice-or-letter
IRS Help Documents:
Communicate Securely with the IRS Online (2023-01-11)
https://www.irs.gov/help/communicate-securely-with-the-irs-online
Understanding Your IRS Notice or Letter (2023-07-27)
https://www.irs.gov/individuals/understanding-your-irs-notice-or-letter
IRS. (n.d.) Understanding your IRS Notice Letter.
https://www.irs.gov/individuals/understanding-your-irs-notice-or-letter
IRS. (2019). Office of Chief Counsel Internal Revenue Service Memorandum.
IRS. (Updated 2023, August 9). FOIA Library.