The company I haven chosen that has created vale for itself through
outsourcing part of its supply chain is Amazon. Amazon outsources
many services within the organization from customer service to their
deliveries but sellers being able to benefit from Amazon's Outsource
Fulfillment Services shows the most benefits for sellers. Amazon is
the most popular brand name in the retail industry. For smaller
companies to utilize Amazon's outsourcing services would benefit
their company by having all the same services that Amazon offers
customers from fast delivery, customer service, and customer
reviews that helps sell products. The future of fulfillment needs to be
efficient, whereby all constituents of the supply chain work in
coherence to serve the customers profitably (HomeBusiness, 2020).
Amazon benefits hugely from its outsourcing for their shipping
services. Amazon has several different shipping companies that have
had comprehensive training from their organization to ensure prompt
delivery with their packages and to check background driving abilities
of the drivers for the company. For example, the Atlanta area has
such a large customer base for shipping, Amazon's shipping
department needs help from other delivery companies so they have
outsourced third party delivery services to help with local deliveries.
Amazon benefits from this type of outsourcing as the packages are
continuously being delivered to their customers whether it is through
Amazon delivery or another company. The packages are being
delivered just as they would if it were Amazon and protocols are also
in place. Amazon has delivery protocols that each driver has abide by
once delivering packages which includes taking a snapshot of the
package once it has been delivered, if the homeowner is not home.
That picture is then uploaded to the customers account. The
outsourced companies also follow these guidelines. This value was
created to benefit both the company and the customer. Regardless of
how many packages were being delivered the organization is able to
continuously ship out their packages and have them on delivery
trucks and customers will still receive their orders despite the large
amount of orders that are sent out daily.
https://homebusinessmag.com/sales/selling-tactics/sellers-benefit-
amazons-outsourced-fulfillment-service/
https://amzinsight.com/outsourcing-amazon-selling-tasks/
