At my current position, we are encouraged to have side conversations and bring all ideas to
our weekly meetings; this has allowed our team to grow and come up with new and
interesting ideas in the world of talent acquisition. But there could be numerous issues that
would need to be managed and addressed within every organization. Through numerous
conversations with board members, conversations with those in positions of power, and
meetings with personnel, there will always be unanswered questions. These unresolved
issues will continue to spark conversations after the meeting has concluded. This is typical
of most businesses and could lead to future conflict. Not all side conversations benefit the
company and its employees; in the long run, they could contribute to controversy and a lack
of confidence in other employees' and the board's judgment.
Numerous industries likely deal with hearing "he said... she said..." statements and other
forms of outside discussion. In my previous position, numerous issues needed to be
addressed, but they were never discussed in a normal meeting. When information is
withheld, the company runs the risk of failing to address situations that require attention.
This would contribute to losing trust and vulnerability in the employee-management
relationship if side conversations occurred. These dialogues will provide more information
for the person with the advantage, which could potentially resolve the company's problems.
Side conversations on a board of directors are a delicate thing to balance. The purpose of
these is to solve issues that are not large enough to bring up at a board meeting or may not
have enough support to be discussed at one. That is the positive impact of them they can
keep the board working together while not in meetings to solve problems. On the other
hand, board members can use them to leave others out and circumvent the proper
procedures to make changes that other members may not want.
These conversations can easily affect internal stakeholders because they can make
unexpected changes to the business and alter the procedures so the stakeholders within
the business will have to adapt. The external stakeholders can be affected if these changes
alter the business valuation or the value of its market share. This change can be either good
or bad but these conversations can have far reaching effects.
After reviewing the article, we have learned how side conversations in the workplace allow
teams to operate more smoothly and efficiently in trading opinions, exchanging
information, and exerting influence (Gardner & Peterson, 2019). If said side conversations
are conducted improperly, the outcome could range from political maneuvering in the
workplace to poor decision-making. Instead of making the team better, they can make it
dysfunctional. For this discussion, I researched the unrelated legal industry.
The legal system is composed of laws. Laws protect our general safety and ensure our rights
as citizens. A positive side conversation in the legal industry could forge a personal
relationship between colleagues or subordinates. Collaborating with like-minded
professionals may prove to be beneficial in the future. Also, a positive side conversation
promotes positive feedback. By expressing concerns or need for assistance, valuable
feedback may be provided from superiors.
There are negative ways in which side conversations can impact the legal industry. For
example, biases may be formed for side conversations. This is especially true when the
client is seen as a part of a particular group, thus excluding the possibility of understanding
specific circumstances or alternate theories. Internal and external stakeholders in the legal
industry are impacted by side conversations. For internal stakeholders, the conversation
provides more in-depth discussions, opportunities to socialize, and improve individual
performances. For external stakeholders, side conversations may reveal more detailed
information that is conducive to decision making. External stakeholders play a crucial role in
overcovering corruption and fraud in the criminal justice system.
Reference
Gardner, H. K., & Peterson, R. S. (2019). Back Channels in the Boardroom. Harvard Business
Review, 97(5), 106–113.
Gardner, H., & Peterson, R. (2019, September 1). Back channels in the boardroom. Harvard
Business Review. https://hbr.org/2019/09/back-channels-in-the-boardroom