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Ihavethoroughlyenjoyedthisclassandlearninghowtoinitiate
changeinanorganization.thisclasshasshownmehowimportantit
istohavestrongleadershippersonnelinchargeofchange.Thisleads
toalargegrowthinemployeesandtheorganization.Onemajor
takeawaythatIgotfromtheclassishowimportantchangecanbe
whenitaffectsemployees.Theuseofemployeesinchange
managementiscrucialinhowwellthechangescanbeimplemented.
Iworkedforanorganizationthatstartedtoimplementa
newinventorytrackingsystemthatisusedtoorder,manage,and
developshoppingpatternsbasedonthedemographic.Whenthe
companystartedtoimplementthechange,mydepartmentwasthe
initialstartandtheorganizationwantedtoseehowwellitworked.
Thisinitialstartleadstoresistancefrommyteamduetothechanges
beingdrasticandanewprocessasawhole.Myinitialthoughtwasto
startandlearnasmuchasIcouldsothatIcanassistandhelpothers
inmyareatoincorporatethenewchanges.Forthenextcoupleof
months,myteamstartedtolearntheprocessasIbecamealeaderin
thesystemandhelpeddeveloptherestofthearea.thisslow
progressionallowedourorganizationtostartandmaintainthe
systemandincorporateitintoalldepartments.Thislaterbecame
normalandwaslaterdevelopedintoamorefunctionalsystem.
ReviewingtheimpactthatIhadonmydepartmentfrom
courseexamples,IwouldsaythatIwouldn’tchangethewaythatI
wasabletoimpactthechange.IfirstlearnedthesystemsothatI
wouldbeabletohelpandinformemployeesofhowthesystem
worked.Thisledtoemployeesaskingquestionssothattheycan
learnbyexampleorexplanation.Thiswasamoraleboosteronce
theystartedtounderstandthesystemandprogressedtogetting
easierastimewenton.Ifoundthatchangemanagementismainly
abouthavingtherightpeopleforthejobinsteadofthebestsystem
inplace.Havingaleaderthatcanimprovemoraleandgain
confidencewillallowemployeestothinkoutsidetheboxand
becomemoreinvolvedintheprocess.Iwillalwaystrytoimprove
employeeconcernsandmakesuretheyaregivenadequatefeedback.
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