The statement “The best-performing companies worry less about performance and
more their organization capabilities” (Bititci, 2015). This statement is true. According to the
Harvard Business Review, “Organization’s capabilities are key intangible assets”
(Smallwood & Ulrich, 2004). You can’t see them or touch them but represent the ways that
people and resources are brought together to accomplish work. These capabilities are an
organization's collective skills, abilities, and expertise (2004). They are learned and enhanced
through communications, training, compensation, and resources from companies investing in
their staff. They are shaping employee perceptions, behaviors, and understanding shapes. A
clear understanding of organizational culture consists of shared beliefs and values established
by the company, which enhances company capabilities. b
Company A has been struggling with employee turnovers for the past three years.
Employee training and development is a great retention tool to ensure continued growth. It
helps attract new employees and retain great talent within the company. All employees,
including management, should be continuously learning throughout their careers. There
should be employee advancement opportunities, certifications, and programs to provide
employees with tools to increase efficiency. An increase in employee engagement reduces
turnovers. Employees feel challenged and excited by their work if they do not offer
opportunities, leading to disengagement and turnovers. LinkedIn 2018 workplace learning
Report found that 94% of employees would stay with a company longer if it invested in their
career (Fleischman, 2019). b
Company B has increased employee turnover in the Operations and Maintenance
department in several years. And will be more turns over once employees retire. Although
they have a positive performance rate, they take a significant risk with their mechanics
working without technical certification credentials. Credentials are essential if mechanics
lack the knowledge of new and advanced updates could cost the airlines.
I notice that company B has no goal. A company that lacks goals does not have a
clear vision for the future. Goals and plans are used to move the company forward. The new
president has given a clear understanding of the company’s direction. No experience in
aviation can be challenging to lead others if you don’t have any knowledge of products,
services, and commercial aviation. If the president’s focus is financial only, it will fail. There
are other entities included in helping the company reach success.
Why Employer need to Invest in Professional Development
b b b b b b b b b b https://www.forbes.com
Capitalizing on Capabilities
b b b b b b b b b b https://www.hbr.org/2004
