Running Head: MBA 620 1
2-2 Memo: Performance Evaluation
MBA 620
January 15,2022
SNHU
To: Mr. ABC, Chief Financial Officer
MBA 620 2
From: Mr. XYZ, Controller of a division of TransGlobal Airlines
Date: January 10, 2022
Subject: Strategic objectives and key performance indicators for evaluating the company’s
performance
The TransGlobal business has been planning to acquire two smaller businesses in the
Caribbean. However, before going ahead with the strategic plan, it is necessary to evaluate the
performance of TransGlobal Airlines. In this memo, a thorough analysis of the company’s
performance has been conducted by using a balanced scorecard. The tool has helped to identify a
set of indicators relating to diverse areas such as financial, internal processes, customer and
learning and growth (Quesado et al., 2021).
In the balanced scorecard, the strategic objectives of the business along with the key
performance indicator shave been catered in order to get an objective insight into the business
performance.
Balanced Scorecard
C S Objectives
K P
I
