I found this discussion to be most interesting and thought how is it
that I incorporate creativity into an organization that is heavily
regulated. We try our best to make the workplace playful and lively,
yet there is only so much one can do with products and services.
Some ways management brings liveliness is having team building
outings yet this more for morale then for creativity. A place where
we may be more flexible with creativity is in customer service. This is
an example of how two company express core values, Company Y is
more creative. (See Figure 1) We can turn the expression of core
values more creatively (Masumba, 2019).
Figure 1
No, I am not surprised by the inclusion of any Ekvall’s ten dimensions
creative climate. The ten dimensions of Ekvall’s creative climate
inclusion are thorough and an internationally known concept. The
ten dimensions are broad and well reaching, if there were to be any
change in the dimension, I would add more negative dimensions. In
my organization the two dimensions I found the hardest to evaluate
were Freedom and Risk-Taking dimension. In banking and finance
industry there are many rules, regulations, guidelines, and policies to
consider before the creative concepts of independence, ambiguity, or
uncertainty being the norm.
The organization usually considers different advertising campaigns
with current products and services. The financial rates and reduced
fee are what engages the customers the most. The highest rated
dimension was Challenge, working together collaborating in hitting
sales target and customer scores is a team effort. The lowest rated
dimension was Freedom, in the banking and financial industry there
is not many ways to express freedom.
References
Masumba, D., (2019) Leadership for Innovation: Three Essential Skill Set
for Leading Employee-Driven Innovation. Morgan James Publishing.
