Do the leadership skills and behaviors identified for improvement align with a specific question in the
engagement survey?
How will improvement in the leadership skills and behaviors you have identified positively impact the
results in the next employee engagement survey?
Job Satisfaction:
Employee Survey: “My job makes good use of my skills and abilities.”
Employee Survey: “I am very satisfied with my job.”
Leadership skills: Good Listener, Passion and Drive, Visionary
Job dissatisfaction is connected to employees feeling a lack of purpose or that their work does not
make a difference. Listening to the employees and implementing new ways to provide job
satisfaction and motivation will ensure company success. Leadership should illustrate a strong
commitment to the success of the organization to encourage employees to share the same
commitment. A leader should be able to present their vision to the employees and connect this to
their own goals with the company. Management should work together with the employees as a team
to accomplish the same goal, and this is vital for the company to succeed.
Recognition and Praise:
Employee Survey: “Recognizes employees based on merit, i.e., accomplishments, successes.”
Employee Survey: “I feel encouraged to come up with new and better ways of doing things.”
Leadership skills: Empowers people, Positive attitude
Recognition and praise are directly connected to employees achieving excellence as opposed to their
work going unnoticed. Praising employees who innovate current tasks and create more efficient ways
to complete tasks will promote future innovation. The employee surveys have shown that they
require an understanding of their path to success and deserve recognition when they achieve
excellence. Developing a recognition program can improve retention rates and improve employee
morale. Management should focus on highlighting and showcasing individual employees with unique
backgrounds, skills, interests, special accomplishments, etc.
Training and Development:
Employee Survey: “I have received the training I need to perform my job responsibilities.”
Employee Survey: “My Supervisor talks with me to help me determine my training and development
goals.”
Leadership skills: Team builder, Develops people
Management should meet with each employee to discuss individual career development plans.
Management should evaluate the training program in place and pinpoint the current knowledge gaps
that the employees are experiencing. Proper training can give an employee the motivation to go
above and beyond. The training section also refers to the supervisor discussing future goals.
Development plans can help an employee understand how what they do today affects the company
and their own leadership future.
