Do the leadership skills and behaviors identified for improvement
align with a specific question in the engagement survey?
Areas of improvement needed reviewed from engagement surveys:
‘Working Conditions’, ‘job satisfaction’, and ‘company & strategy.’ I
have broken each of these down below including questions from the
engagement survey.
Working Conditions:
Questions form survey:
• “Providers leadership who act in just and ethical ways”
• “I trust my supervisor”
These two questions noted above reflect the need for leadership
skills and ethics. People work better under supervision in which they
trust. They also deserve leaders who act in ethical ways. If the leaders
of a company do not act ethically, what does it say about the overall
company? When I was younger my first job was in a local grocery
store. I remember seeing my immediate leadership act in unethical
ways, for example stealing goods. This made me feel not good for
working there as it gives a negative impression for the company not
correcting unethical activity.
Job Satisfaction:
Questions from survey:
• “My supervisor shows appreciation for the work that I do”
• “My job makes good use of my skills and abilities”
These two questions reflect the need for leaders to better utilize the
skills of employees and show appreciation for the work they do.
Employees should feel satisfied at their job and the job should utilize
their skills. This will help reduce employee turnover if they are
satisfied. At my current job I feel very appreciated for the work that I
do, and my skills are being utilized. The bank prefers to promote from
within, so there are numerous growth opportunities available. It
makes me feel appreciated for being a loyal employee.
Company and Strategy:
Questions from survey:
• “My company cares about its employees”
• “I believe the company mission and vision drive the decisions
that are made”
These two questions reflect the need for leaders to care more for
employees, and invest in their mission and values. This goes back to
improving leadership skills. Investing in creating shared values and
vision develops a path on the way forward that all can follow. Caring
for employees will help encourage them to work hard. How a
company treats their employees speaks volumes to their corporate
objectives. There is heavy competition in the business world. An
example where company mission comes into play in our era is social
responsibility. “According to a 2015 survey by Nielsen, more than
50% of consumers are willing to pay more for a product or service if
the business prioritizes sustainability” (Heyword, 2020). This shows
that company strategy must be evolving with current consumer
demands.
How will improvement in the leadership skills and behaviors you have
identified positively impact the results in the next employee
engagement survey?
If the above behavior is corrected, this will positively affect the
engagement survey for the next time it is done. c The engagement
survey exemplified that employee want leaders who value and
appreciate them, and act in ethical ways based on company mission
and values. If the company works on these areas, the positive rates of
these correlated questions are sure to improve for the next
engagement survey.
References:
Heyward, C. (2020). The Growing Importance of Social
Responsibility in Business. Forbes.
https://www.forbes.com/sites/forbesbusinesscouncil/2020/11/18/
the-growing-importance-of-social-responsibility-in-
business/?sh=3d79e4ec2283
