Rational: Communication
Across many categories of the employee satisfaction survey the
questions relate to subjects that are usually discussed between
employees and supervisors. Responses could be improved if
interpersonal communication was better between the manager and
the employee. Opening two-way communication channels may
change the culture of the company in a positive way.
Rational: Emotional Intelligence
Emotional Intelligence is going to be an important component to
improving next year's survey results. Management is going to have to
learn to display empathy and compassion to manage large teams
through transitional periods as change has a wide variety of effects
on people. Additionally, the survey asks a number of questions about
respect and ethics and values.
Rational: Strategic Thinking
Strategic Thinking is a critical leadership skill that should be used to
implement the changes needed to achieve the goals we have.
Leaders needs to have a clear plan forward. Strategic thinking
requires leadership to challenge the conventional wisdom of the
organization to position the company to reach forward moving
objectives.
Do the leadership skills and behaviors identified for
improvement align with a specific question in the engagement
survey?
No. The skills and behaviors I've identified align with the
survey as a whole and do not lend themselves to one
specific question.
How will improvement in the leadership skills and
behaviors you have identified positively impact the results in
the next employee engagement survey?
Improvement in these areas will positively impact the
results of the next employee engagement survey because
employees are going to feel valued and supported. The
majority of the questions will receive answers that vary
based on how the employees feel. For instance, the
question "Provides employees with a sense of security in
their job" would be answered differently for an employee
that receives regular feedback about their performance
than it would for an employee that never receives
feedback. Questions like this will benefit both from better
communication and emotional intelligence. The skills
listed above will incorporate the employee in different
ways. Communication will allow the employee to be heard
and to receive the feedback they need to grow. A
strategic plan will set the pace for growth and allow the
employee the opportunity to evaluate their own
contribution based on the well-established expectations
of the organization.
