8-1 Discussion: Organizational Communication
How should the adaptive leadership toolkit be communicated to the organization's
leadership to help gain buy-in?
How can you ensure this communication strategy is sustainable long-term, more
than two years?
The adaptive toolkit is a vital resource for any company and should be
communicated with the utmost importance. Transparency on a wide-spread level and
engagement are two vital keys for achieving proper communication for an organization.
Internal communication within an organization is important for its cohesive functioning
and ensuring transparency across multiple departments. A lack of coordination and internal
information can be a major source of internal issues for an organization. A company will
not succeed in achieving their long-term goals if all departments do not work as one while
having the same objectives and vision. Internal communication can also bind employees to
their organization and plays a vital role in helping employees understand the values and
priorities of the organization. Proper communication provides the employees with the
knowledge to perform at their jobs and stay connected within the organization (Bhardwaj,
2016)
With technology improving communication, creating an internal communication
platform such as the intranet can encourage a large group of employees to collaborate and
generate new ideas when solving problems (Bhardwaj, 2016). At my current job, the
intranet is utilized by all employees to review pertinent vital information, which includes
company news, office wide promotions, problems we are facing, goals we are trying to
achieve as an organization, and vision of the company. It is encouraged by senior
leadership to voice any concerns using the intranet so that they may be addressed. This
type of communication can allow the employees to get answers faster to their concerns and
avoid the issues from becoming a major problem. On a personal note, I believe face-to-
face communication is a more effective way in conveying the importance of the adaptive
leadership toolkit. Face-to-face communication can ensure that the information being
presented to a particular team or management group is easily understandable and not
misunderstood. For example, going over the details of an ongoing project or changes in
strategy on how to address certain legal concerns would be best if the discussion was in
person. Sometimes, we get lost in the email when trying to determine the actual message
and don’t always understand what is expected. At my current job, we always ask for a
volunteer to scribe the major details of the entire meeting on a word document so that it
can be emailed to the team for further review if needed. This is a great way to ensure the
entire team or management group understands potential changes that may be forthcoming
or details of an important project along with the associated timelines on when the results
will be implemented.
I believe that long term sustainability for communication can occur by creating an
environment where the organization works as a team. If we are effective with
communicating it should strengthen the connections between a company and all its
stakeholders. Allowing for more open communication will give the employees an
opportunity to express themselves in a manner that can contribute to the success of the
organization. When utilizing the toolkit, as leaders we should always strive to keep the
ship going in the right direction as an attempt to help increase employee morale
throughout the process. Analyzing the problem at hand and coming up with proper
attainable steps to help formulate realistic goals will increase sustainability with regards to
communication. We need to keep in mind that effective communication between
employees and managers results in higher production, increased knowledge of the overall
goal we are trying to reach, stronger teams acting as one, and increased retention.
References
Bhardwaj, R. (2016, April 16).Why Effective Internal Communication is Critical to an
Organization's Well-Being. Retrieved from entrepreneur.com:
https://www.entrepreneur.com/article/273838
