Running_aa Head:_aa IT_aa 520_aa aa_aa _aa aa_aa a_aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_ _aa aa_a aa_aa aa_aa _aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa _aa aa_aa aa_aa aa_aa _aa aa_ aa_aa _aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_ aa_aa aa_a aa_aa aa_aa aa_aa aa_aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_a aa_aa aa_ aa_aa aa_a aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_a _aa aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa aa_ 1
IT-520-Q1484_aa Technical_aa Communication
Module_aa 1_aa Assignment
IT_aa 520_aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ _aa aa_a aa_aa aa_aa _aa aa_ aa_aa aa_a aa_aa aa_a aa_aa aa_
_aa aa_aa a _aa aa_aa aa_a aa_aa aa_ aa_aa aa_a aa_aa a _aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa _aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ aa_aa a _aa aa_aa aa_ aa_aa aa_aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_ aa_aa _aa aa_aa aa_aa _aa aa_
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa 2
Introduction
Miscommunication_aa is_aa a_aa common_aa most_aa aspect_aa in_aa the_aa world_ of _aa the _aa
corporation._aa It_ can_aa occur_aa in_aa any_aa stage_a of_aa the_aa business_aa leading_ to_aa
downfall_aa (Jackson_aa and_aa van_aa den_aa Hooff_aa 2012)._aa When_aa two_aa people_aa fall_ in _aa
the_aa traps_aa of_aa miscommunication,_aa the_aa desires_aa and_aa critical_aa aspects_aa of_aa
information_aa remains_aa unshared._aa Furthermore,_aa it_aa is_aa observed_aa that_a the_aa factor_
of_aa communication_aa can_aa be_a seen _aa as_aa action._aa Therefore, _aa the_aa
miscommunication_aa is_ certainly_aa the_aa failure_aa in_aa action_ that_aa generates_aa more_aa
issues_aa between_aa two_ people_aa (Kelly_a 2014).
However,_aa when_aa it_aa comes_aa to_aa the_aa corporation,_aa the_aa communication_aa
gap_aa can_aa cause_aa a_aa higher_aa grade_aa of_a failure_aa (MILLS_aa 2012)._aa The_aa two_aa
parties_aa can_aa have_aa a_aa misperception_aa about_aa certain_aa information_aa that_aa can_aa lead_aa
the_aa organization_a toward_aa a_aa downfall._aa The_aa organization_aa International_aa Gadgets_aa
has_aa had_a faced_aa multiple_aa challenges_aa after_aa which_aa they_aa had_aa achieved_aa $4_
billion_aa in_aa revenue._aa However,_aa the_aa miscommunication_aa aspect_aa that_aa has_aa
occurred_aa in_aa the _aa firm _aa led _aa toward _aa profitability_aa loss_ in_aa many_aa ways._aa In_aa
one_aa case,_aa the_aa organization_aa fell_aa short_aa of_aa supplies_aa whereas,_aa in_aa other,_aa the_aa
company_aa faced_aa the_aa direct_ loss_aa of_aa money._aa Several_aa factors_aa can_aa cause_aa
such_aa instances,_aa leading_aa to_aa the_aa ultimate_aa disaster_aa in_ the_aa firm.
At_aa present,_aa the_aa firm_aa is_aa facing_aa problems_aa related_aa to_aa communication_aa
that_aa needs_aa immediate_aa attention._aa Such_aa issues_aa occur_aa due_aa to_aa information_aa
overload,_aa message_aa complexity,_ and_aa message_aa competition,_aa and_aa differing_aa
status,_aa lack_aa of_aa trust,_aa inadequate_aa communication_aa structures,_aa and_aa physical_aa
IT_aa 520_aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ _aa aa_a aa_aa aa_aa _aa aa_ aa_aa aa_a aa_aa aa_a aa_aa aa_
_aa aa_aa a _aa aa_aa aa_a aa_aa aa_ aa_aa aa_a aa_aa a _aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa _aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ aa_aa a _aa aa_aa aa_ aa_aa aa_aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_ aa_aa _aa aa_aa aa_aa _aa aa_
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa 3
distractions._aa At_aa present,_aa it_aa seems_aa that_aa the_aa organization_aa is_aa facing_aa the_aa
problems_aa related_aa to_aa the_aa inappropriate_aa or_aa even_aa delayed_aa transfer_ of_aa
information.
Ways_aa to_aa solve_aa the_aa miscommunication_aa gap
To_aa address_aa the_aa ultimate_aa problem_aa of_aa miscommunication,_aa a_aa new_aa
team_aa is_aa hired_aa that_aa would_ see_aa through_aa the_aa entire_aa communication_aa system_aa
of_aa the_aa firm._aa This_aa team_aa would_aa ensure_aa that_aa the_aa communication_aa between_aa
the_aa suppliers_aa and_aa the_aa operation_aa managers_aa are_aa carefully_aa done_aa without_aa any_aa
delays_aa or_aa errors._aa This_aa would_aa ensure_aa that_aa the_aa organization_aa achieves_aa
success_aa in_aa the_aa path_aa of_ gadgets.
The_aa primary_aa work_aa of_aa the_aa organization_aa would_aa be_aa to_aa ensure_aa that_aa
the_aa correct_aa information_aa in_aa transferred_aa from_aa one_aa source_aa to_aa another._a To_a
do_aa this,_aa the_aa team_aa members_aa would_ be_ engaged_aa in_aa monitoring_aa the_aa two_aa
sides_aa that_aa would_aa transfer_aa the_ information._aa If_a they_aa have_aa achieved_aa the_aa
success_aa in_aa transferring_aa the_aa information_aa correctly,_aa the_aa team_aa members_aa would_aa
report_aa it_aa is_aa a_aa positive_aa way_aa toward_aa growth._aa However,_aa in_aa case_aa if_aa the_aa
information_aa is_aa inappropriately_aa transferred,_aa the_aa team_aa members_aa would_aa correct_aa
it_aa as_aa soon_aa as_aa possible._aa In_aa this_a case,_aa the_aa actions_aa would_aa be_aa taken_aa
sooner_aa as_aa compared_aa to_aa the_aa previous_aa happenings.
Furthermore,_aa the_aa team_aa members_aa would_aa also_aa ensure_aa that_aa the_aa
communication_aa methods_aa are _aa working _aa appropriately. _aa They _aa would _aa be _aa handling _aa
the_aa emails,_aa telephones,_aa and_aa all_aa other_ communication _aa techniques _aa that _aa are _
available_aa in_a the_aa firm._aa By_aa doing_aa this,_aa the_aa organization_a can_aa ensure_aa that_aa
IT_aa 520_aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ _aa aa_a aa_aa aa_aa _aa aa_ aa_aa aa_a aa_aa aa_a aa_aa aa_
_aa aa_aa a _aa aa_aa aa_a aa_aa aa_ aa_aa aa_a aa_aa a _aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa _aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ aa_aa a _aa aa_aa aa_ aa_aa aa_aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_ aa_aa _aa aa_aa aa_aa _aa aa_
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa 4
the_aa members_aa have_aa been_aa sharing_aa the_aa messages_aa without_aa any_aa delay_aa or_aa
error_aa (Todd _aa 2013).
The_aa team_aa members_aa would_aa also_aa clarify_aa the_aa information_aa and_aa make_aa
it_aa quite_aa easy._aa The_aa complexity_aa is_aa another_aa reason_aa behind_aa the_aa
miscommunication_aa between_aa the_aa professionals._aa The_aa reports_aa and_aa analyses_aa
performed_aa might_aa be_aa one_ of_ the _aa striking_aa reasons _aa behind _aa miscommunication _aa
that_aa happened_aa in_aa the_aa firm._aa To_aa have_aa a_aa reduction_aa in_aa such_aa aspects,_aa the_aa
team_aa will_aa be_aa enabling_aa easier_aa access_aa to_aa information_aa from_ the_aa available_aa
reports_aa and_aa analyses_a so_aa that_aa the_aa right_aa information_aa is_aa transferred_aa without_aa
any_aa delay.
The_aa team_aa members_aa would_aa also_aa ensure_aa that_aa the_aa communication_aa
structure_aa is_a maintained_aa without_aa any_aa distractions_aa or_aa errors._aa By_aa utilization_aa
of_aa the_aa right_aa methodology_aa for_aa communication_aa without_aa having_aa delayed_aa
transfer_aa of_aa information,_aa the_aa firm_aa can_aa achieve_aa more_aa significant_aa benefit_aa
(INTARASOD_aa 2010).
Conclusion
It_ was_aa observed_aa that_aa International_aa Gadgets_aa has_aa been_aa facing_aa
problems_aa related_aa to_ communication_aa gap_aa at_aa the_aa highest_aa level._ The_aa reason_aa
behind_aa it_a can_aa be_aa a_aa mixture_aa of_aa lack_aa of_aa appropriate_aa communication_aa
technique_aa and_aa the_aa delayed_aa or_aa error-ful_ transfer _aa of _aa information. _aa To _aa enable _aa
the_aa proper_aa method_aa of_aa communication,_aa a_aa team_aa of_aa people_aa will_aa be_aa
selected_aa that_aa would_aa especially_aa ensure_aa that_aa the_aa connection_aa is_aa being_aa
carried_aa out_aa effortlessly._aa Furthermore,_aa the_aa techniques_aa such_aa as_aa monitoring_aa
IT_aa 520_aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ _aa aa_a aa_aa aa_aa _aa aa_ aa_aa aa_a aa_aa aa_a aa_aa aa_
_aa aa_aa a _aa aa_aa aa_a aa_aa aa_ aa_aa aa_a aa_aa a _aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa _aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ aa_aa a _aa aa_aa aa_ aa_aa aa_aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_ aa_aa _aa aa_aa aa_aa _aa aa_
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa 5
would_aa be_aa carried_ out_aa to _aa ensure_ that_aa the_aa critical_aa messages_aa are_aa
transferred_aa rightly_aa without_aa any_aa particular_aa error_aa or_aa delay._aa After _aa that,_aa the_aa
team_aa members_aa would_aa ensure_aa that_aa the_aa organizational_aa reports_aa and_aa analyses_aa
are_aa performed_aa and_aa easily_aa transferred_aa to_aa the_aa employees_aa and_aa other _ internal_aa
stakeholders._aa Furthermore,_aa the_aa team_aa members_aa would_aa ensure_aa that_aa the_aa
organization_aa can_aa utilize_aa the_aa right_aa medium_aa to_aa transfer_aa the_aa information._aa
The_aa team_aa members_aa would_aa ensure_aa that_aa the_aa communication_aa is_aa done_aa
effectively_aa so_aa that_ the_aa organization_aa can_aa attain_aa benefit.
Reference
INTARASOD,_aa T.,_aa (2010)._aa The_aa Communication_aa Factors_aa Causing_aa
Miscommunication_aa Between_aa Foreign_aa Supervisors_aa And_aa Thai_aa Subordinates_aa
In_aa A_aa Multicultural_aa Organization:_aa A_aa Case_aa Study_aa Approach_aa (Doctoral_a
Dissertation,_aa National_aa Institute_a Of_aa Development_aa Administration).
IT_aa 520_aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ _aa aa_a aa_aa aa_aa _aa aa_ aa_aa aa_a aa_aa aa_a aa_aa aa_
_aa aa_aa a _aa aa_aa aa_a aa_aa aa_ aa_aa aa_a aa_aa a _aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa _aa aa_aa _aa aa_aa _aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa _aa a _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_aa _aa aa_ aa_aa aa_ aa_aa a _aa aa_aa aa_ aa_aa aa_aa aa_aa aa_ aa_aa aa_ aa_aa _aa aa_aa
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa aa_aa aa_a aa_aa aa_ aa_aa aa_ aa_aa _aa aa_a aa_aa aa_aa _aa aa_aa _aa aa_ aa_aa _aa aa_aa aa_aa _aa aa_
_aa aa_aa a _aa aa_aa aa_ aa_aa _aa aa_aa a _aa aa_aa _aa aa_aa 6
Jackson,_aa T._aa W.,_aa &_aa van_ den_aa Hooff,_aa B._aa (2012)._aa Understanding_aa the_aa
factors_aa that_aa effect_aa information_aa overload_aa and_aa miscommunication_aa within_aa
the_aa workplace._aa Journal _aa of _aa Emerging _aa Trends _aa in _aa Computing _aa and _aa
Information_aa Sciences,_aa 3(8),_aa 1240-1252.
Kelly,_aa K._aa (2014,_aa October)._aa Coding_aa miscommunication:_aa A_ method_aa for_aa
capturing_aa the_aa vagaries_aa of_aa language._aa In _aa Professional _aa Communication _aa
Conference_aa (IPCC),_aa 2014_aa IEEE_aa International _a (pp. _aa 1-5). _aa IEEE.
MILLS,_aa G._aa J._aa (2012)._aa The_aa evolution_aa of_aa miscommunication._aa In_aa The_aa
Evolution_aa Of_aa Language_aa (pp._a 502-503).
Todd,_aa N._aa P._aa (2013)._aa Miscommunication_aa in_aa cross-cultural_aa technology_aa teams._aa
Gonzaga_aa University.
