Runninge Head:e SYSTEMe THINKINGe PROJECTe e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e
e e e e e e e 1
6-1e Activity:e Systemse Thinkinge Projecte Milestone
ITe 200
SNHU
SYSTEMe THINKINGe PROJECTe e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e
e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e 2
1. Systeme Thinkinge –e Systeme thinkinge referse toe thee acte ofe steppinge backe frome ae
complicatede probleme ine ordere toe obtaine ae biggere picture.e Ite ise ae holistice approache thate allowse
individualse toe analyzee howe thee constituente partse ofe ae systeme aree interrelated.e Ite alsoe helpse ine
thee analysise ofe thee mannere ine whiche thee systemse worke withine thee largere systems.e Ite helpse ine
analyzinge everye stepe insteade ofe focusinge one ae singlee aspecte ofe thee entiree system.e
2. Collectione –e Ine simplee words,e collectione referse toe thee processe ofe groupinge thee
individuale nodese ine ae givene system.e
3. Feedbacke Loope –e Ase everythinge ise interconnected,e theree existe constante flowse ande
feedbacke loopse betweene differente elementse ofe ae system.e Ae feedbacke loope ise responsiblee fore
providinge accuratee informatione relatinge toe ae nodee ine ae givene system.e Ite allowse makinge tweakse
ore changese ine ordere toe obtaine thee desirede outcomee ofe thee system.e
4. Stocke ande Flowe Diagrame –e Stocke ande flowe diagramse aree thee diagramse thate helpe ine
identifyinge variablese ine ae givene systeme ande discerninge whate compelse theme toe change.
5. Causale Loope Diagrame –e Ae causale loope diagrame playse ane importante rolee ine
presentinge thee mannere ine whiche differente variablese interacte withe eache othere ine ae givene
system.e
SYSTEMe THINKINGe PROJECTe e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e
e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e 3
Systeme Model
Placemente ofe
onlinee ordere ofe
customerse
throughe LPOe
portal.e
Warehousee
computer
Receivinge thee ordere
bye thee employeese
Employeee usede
inventorye trackinge
systeme toe locatee
items
Employeee takese
thee itemse frome
respectivee shelvese e
Thee itemse aree
sende toe thee
fulfillmente
departmente
Thee customere
itemse aree packede
ande trackinge
numbere ise assignede
Customere itemse ise
shippede throughe
USPSe
Thee shipmente
statuse ise checkede
ande statuse updatede
frome processinge toe
shippede
Customere receivese thee
ordere
Statuse changede frome
shippede toe deliverede
Ae Thanke Youe
carde ise sente toe
thee customere
Customere givese ae
reviewe
SYSTEMe THINKINGe PROJECTe e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e
e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e 4
Systeme Model
Placemente ofe
onlinee ordere ofe
customerse
throughe LPOe
portal.e
Warehousee
computer
Receivinge thee ordere
bye thee employeese
Employeee usede
inventorye trackinge
systeme toe locatee
items
Employeee takese
thee itemse frome
respectivee shelvese e
Thee itemse aree
sende toe thee
fulfillmente
departmente
Thee customere
itemse aree packede
ande trackinge
numbere ise assignede
Customere itemse ise
shippede throughe
USPSe
Thee shipmente
statuse ise checkede
ande statuse updatede
frome processinge toe
shippede
Customere receivese thee
ordere
Statuse changede frome
shippede toe deliverede
Ae Thanke Youe
carde ise sente toe
thee customere
Customere givese ae
reviewe
SYSTEMe THINKINGe PROJECTe e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e
e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e 5
Summary
Thee abovee diagrame shedse lighte one thee individuale nodese thate aree involvede ine thee ordere
processe ofe Loste Pinese Outfitterse (LPO).e Thee diagrame alsoe reflectse thee variouse relationshipse
thate existe withe thise system.e Thee completee systeme hase beene describede ine thise summary.e Thee
processe startse whene thee customerse makee usee ofe thee onlinee portale ofe LPOe ine ordere toe placee ane
order.e Thee ordere thene goese toe thee warehousee computer,e wheree ite ise reviewede ase welle ase
processede bye ane employee.e Withe thee usee ofe thee inventorye trackinge system,e thee employeee thene
locatese thee differente itemse orderede bye thee customere ine thee warehouse.e Thee itemse aree thene
removede frome thee respectivee shelves,e ande thee inventorye trackinge systeme ise updatede ine ordere
toe showe customerse thate theire ordere hase beene picked.e Thee itemse aree sente toe thee fulfillmente
department,e wheree thee ordere ise packede properlye ande givene ae trackinge number.e Aftere thee ordere
hase beene packed,e ite ise shippede throughe USPS.e Ane employeee thene updatese thee shipmente statuse
frome processinge toe shipped.e Thee customere wille thene receivee thee order.e Whene thee customere
receivese thee order,e thee employeee changese thee shipmente statuse frome shippede toe delivered.e
Aftere thee completione ofe thise step,e ae Thanke Youe carde ise sente bye thee employeee toe thee customer.e
Moreover,e thee employeee ise alsoe responsiblee fore askinge thee customerse toe leavee ae reviewe fore
thee companye one thee basise ofe theire overalle experience.e
Ine thise system,e twoe feedbacke loopse havee beene identified.e Onee ofe thee feedbacke loopse
thate aree presente ine thee systeme ise whene thee customere receivese thee ordere ore packagee ande whene
thee customere placese ane ordere one thee onlinee portale ofe LPO.e Anothere potentiale loope thate existse
ine thee systeme ise whene thee associatee ore thee employeee updatese thee informatione ine thee trackinge
systeme ande whene thee ordere ofe thee customere hase beene shipped.e
