Staffingshortagescanbedisastrousevenatthebestoftimesinallindustries.However,the
ever-growingstaffingshortagesbeingseeninthehealthcareindustryhavebecomeconcerning
foramultitudeofreasons.Firstandforemost,providersandhealthcareworkersarebeing
overworkedandoverwhelmedwiththeirpatientload.Thisleadstoburnout,whichhasresulted
inplentyofhealthcareworkersseekingretirementoremploymentoutsideofthehealthcare
industrybecausetheirlivesaresoincrediblyhecticandtherearemanytimes,especiallyoflate,
wherethereappearstobenoendinsightintermsofworkthatneedstobedone.Thisthen
furthercontributestotheemployeeshortagesweareseeing,throughouthealthcare,including
schoolswhichwould,ideally,infusetheindustrywithnewblood.Second,therearenoreal
shortagesintermsofpatientpopulation.HereatFortBenning,everysingledayIseesomeone
requestinga“better”providerbecausetheydon’tcareforthepersontheyhavebeenassigned
to,askingwhothebestpediatricianisthatistakingnewpatients,orifthereisadentistavailable
toseeanyonewithinthenextmonthorso.Third,staffingshortagesmakeitincrediblydifficultto
complywithfederalregulationsintermsofhealthcareandhowitisconductedorperformed.
Medicareholdslongstandingregulationsregardingwhattheyconsidertobean
appropriatelengthoftimeforadoctor’sappointmentandwhattheyarewillingtoreimbursea
providerfor.Thisresultedintheadventofthe15-minuteappointment.AsMedicareisregulated
bytheUnitedStatesfederalgovernment,theserequirementsarelawandmustbefollowed
accordingly.AccordingtoPronovost(2016),thetruncatedappointmentsaroseoutofaneedto
increaseproductionstandards,nottoincreaseaccessofcaretoothersorimprovetheoutcomes
ofpatients.Thisallowsmedicineunderdecreasedreimbursementtoremainprofitableand
createsanenvironmentwhereprovidersareabletoseemorepatientsinaday,buttothe
detrimentofallinvolved.Patientsfeelasthoughtheyarerushedthroughtheirappointments,
complaintsgounaddressed,andexperienceadecreasedinqualityand/orsatisfaction(Wellbox,
2016).Providersmustfranticallymovethroughappointments,tryingtofitinaphysicalexam,
reviewrelevantdatafromEHRsorcharts,andworktoensurelabs,prescriptions,andreferrals
areestablishedinatimelymanner,whilestillneedingtoaccuratelychartordocumentthevisit
(Linzeretal.,2015).Thiscreatesalotofpressureforallinvolved,compoundedbystaffing
shortages,whichmakethestruggleevenmoreapparent.Additionally,whenprovidersattemptto
staywithinguidelinesestablishedbyMedicareintermsoftheAnnualWellnessVisit(AWV)all
Medicarerecipientsareentitledto,itseemsnearlyimpossibletosticktoboththeguidelinesand
thetimeframe(MetrocarePhysicians,n.d.).Therefore,patientswilleitherreceivelesscarethan
theyareentitledto,orproviderswillspendmoretimewiththeirpatients,whichtheywouldnot
bereimbursedfor.
References
Annual wellness visit (AWV) practice checklist. MetrocarePhysicians.
(n.d.).http://www.metrocarephysicians.com/images/AWV_VISIT_WORKFLOW_CHECK_LI
ST_with_screens.pdf
Evaluating Medicare’s 15-minute doctor’s visits: Time for a change? Wellbox.(2016,September
16).https://wellbox.care/evaluating-medicares-15-minute-doctors-visits-time-for-a-
change/
Linzer,M.,Bitton,A.,Tu,S.P.,Plews-Ogan,M.,Horowitz,K.R.,Schwartz,M.D.,Poplau,S.,
Paranjape,A.,Landry,M.,Babbott,S.,Collins,T.,Caudill,T.S.,Prasad,A.,Adolphe,A.,
Kern,D.E.,Aung,K.,Bensching,K.,&Fairfield,K.(2015).Theendofthe15-20minute
primarycarevisit.Journal of General Internal Medicine, 30(11),1584-
1586.https://doi.org/10.1007/s11606-015-3341-3
Pronovost,P.(2016,April21).The risks of the 15-minute doctor’s appointment. JohnsHopkins
Medicine.https://armstronginstitute.blogs.hopkinsmedicine.org/2016/04/21/the-risks-
of-the-15-minute-doctors-appointment/