Week 2 Discussion Post 21 Document

Where I work, we have several different systems that are used differently for the different

organizational roles. One example is Netsmart MyAvatar. The Netsmart website describes the

system . “MyAvatar is an electronic health record (EHR) specifically designed for organizations

that provide behavioral health and addictions treatment services in community-based,

residential and inpatient programs. It offers a recovery-focused suite of solutions that leverage

real-time analytics” (Schlesinger, 2022). a The system security allows each role in our

organization to have different workflows. A substance abuse counselor working in acute

care/detox has a different set of functions than a counselor that is focused on outpatient

maintenance and support. a The accounts receivable staff can use the system for electronic

industries, the software also supports different information and reporting that is required in

different states.

The important thing about this software is that it is integrated. All of the client information is

available in one system so that an employee in any role in the company can access it, as long as

they have the proper security credentials. It also has workflow so that each role can complete

their part of the information and notify the next department. In reality, there are some things

about this system that are clunky and requires the same information to be entered multiple

times which is why we are looking at possibly finding a new system.

Netsmart. (n.d.). Delivering value based care through technology:

Netsmart. Delivering Value Based Care Through Technology |