A truly diverse workforce includes staff with a range of political
beliefs, immigration statuses, educational qualifications, and
professional experience. A diverse workplace provides an
environment to improve productivity and business performance
creating a sense of belonging and connection to the work people do.
When people feel satisfied, they work better and harder improving
the quality of work being performed. a Gateway Healthcare Systems
Cultural Diversity Educational Plan for new hires will include the
following:
• Attract with corporate branding that highlights inclusion and
diversity
o Advertisements
o Website and Internet (social media)
o Word of mouth through community outreach
• Cultural diversity seminars and learning activities during
orientation for new hires.
o Unconscious Bias
o Collaboration
o What is Diversity? What it means for Gateway Healthcare.
o What is Culture?
o Professional Conduct
o Schedule Adherence
o What it means to be inclusive
o Discrimination
• Required deadline to complete learning seminars and trainings
is three months or 90 days and each quarter thereafter.
• HIPAA Compliance Training and Certification within 90 days.
• Establish Employee Resource groups with current staff as
mentors
• Establish a company intranet online learning environment for
employees to pick from courses and trainings like Ted Talks and
LinkedIn Learnings.
• Establish a learning Friday's to include one hour of required
learning times and discussion about learnings.
• Coach existing staff on inclusion and diversity to include
required learnings to be completed each quarter. Making sure
everyone understands the value of diverse hiring.
o Fair hiring practices
o Unconscious Bias
o Discrimination
o Collaboration
o Diversity and Inclusion
o The Joint Commission standards
o HIPAA
• Annual required compliance training and refreshers courses for
all staff.
o Includes learning activities
o Knowledge checks and quizzes
o Mandatory 85% percent to pass
By giving managers management training, it will be made sure that
they are capable of managing diversity and inclusion initiatives,
procedures, and resources. There are many courses on dealing with
difficult people, having difficult conversations, coaching, and dialogue
building are among the programs offered for enhancing leadership
skills.
References:
Diversity Recruitment Strategies. OFCCP Compliance & Diversity
Recruiting Solutions. (2021). Retrieved from
https://circaworks.com/articles/recruitment-strategies/
Grebner, L. A. (2017). Management of Health Information: Functions &
Applications 2nd Edition. Boston: Cengage Learning.
