The pandemic threw everyone into telehealth. During thefirst six
months of COVID, was forced into remote work with young child I a
at home due daycare services, husband was deployed, and to no my
then ourcompany started layoffs October The stress in 2020.
brought shingles, and needed medication. primary care on my I My
physician was performing telehealth and wanted come into not me to
the office, but wasuncomfortable goingnear any health facility and I
bringing daughter. my I was extremely practicing cial distancing so out
of concern for her healthand safety, and reached I out to my
insurance for telehealth provider who could assist me. According a to
a mHealth Intelligence article from December 2021, 52% of providers
declined telehealth due security concerns. primary care to My
physician was these providers. According the article, some one of to
providers did perform telehealth services over apps specifically not
designed for medical care, such FaceTime, Facebook Messenger, as
and With all the "Zoom bombing" going early the Zoom. of on in
pandemic, would have felt comfortable meeting overZoom with I not
a health provider for medical needs. The US Department of Health
and Human Services did put out a notice of discretion for Telehealth
remote communicatio during theonset COVID-19. Providers ns of
were authorized use apps such FaceTime, Facebook to as Apple
Messenger,Google Meet, andSkype eventhoughthey thoughtthese
