Who will you ask for feedback from within the company? How do you
plan to seek and address feedback and concerns from these sources
within the company?
I would like to receive feedback from my team and mentors that I
would be working with to help improve the service that I would be
offering. I would like to have something like a suggestion box, but
most importantly I would like to keep communication open and have
an open discussion about this at some point during meetings.
Describe strategies you plan to use for seeking and addressing
feedback from customers.
I feel that since for my project social media plays a portion in it, that I
would like to read the feedback that is being posted about the service
being offered, and listening to the customers experiences. That way
there's a chance to look at where there may be flaws and what can be
fixed. So my strategy here would be to listen and respond in a timely
matter, but to also bring it up during meetings.
Outline the internal communication channels you will use to address
feedback from internal and external customers.
I would like to use emails, messaging on social media apps, and also
face-face meetings if possible.
