It controls the custody of the checks and ensures all cash receipts are reconciled with the
customer checks and cash sales/transactions. It is a safeguard in preventing and detecting
unauthorized use or acquisition (Romney et al., 2020). The ticket/check is a record
(source document) of a transaction or voided transaction. For example, a waitress/waiter
can take an order and the customer is served. The waitress/waiter can then void the ticket
and the customer (friend/family member) can eat for free. Implementing an electronic
system eliminates manual handling, processing, and storage of paper checks/tickets. It can
also track if a meal was actually prepared and served. A Kitchen Order Ticket (KOT) is
an automated system that sends a note to the kitchen, and billing division, and one is
retained in the system when an order is taken (Times, 2021). It contains information such
as table numbers, items ordered, and their quantity (Times, 2021). Having an automated
system can reduce manual mistakes, monetary discrepancies, and increase operational
efficiency.
Romney, M. B., Steinbart, P. J., Summers, S. L., & Wood, D. A. (2020). Accounting
Information
Systems (15th ed.). Pearson Education (US).
https://mbsdirect.vitalsource.com/books/
9780135573082
Times, T. R. (2021, November 10). How Automatic Kitchen Order Ticket System Enables
Instant Restaurant KOT Generation In 2021. The Restaurant Times.
https://www.posist.com/restaurant-times/posist-product/restaurant-kot-
generation.html
