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LIBERTY UNIVERSITY
JOHN W. RAWLINGS SCHOOL OF DIVINITY
Community Referral Notebook
Submitted to Dr. Awad
in partial fulfillment of the requirements for the completion of
PACO 604-B03
Crisis Intervention in Pastoral Counseling
By
Patrick Scales
February 19, 2023
Community Referral Notebook
Index
Housing …………………………………………………………………………………………...1 Food
……………………………………………………………………………………………....2 Clothing
…………………………………………………………………………………………..3 Financial Assistance
……………………………………………………………………………...4 Healthcare
………………………………………………………………………………………...5 Alcohol/Drug Abuse
……………………………………………………………………………...6 Mental Health
………………………………………………………………………………….....7 Marital/Relational Issues
………………………………………………………………………....8 Pregnancy
………………………………………………………………………………………...9 Death/Hospice
…………………………………………………………………………………...10 Immigration/Naturalization Services
…………………………………………………………....11 Legal Services
…………………………………………………………………………………...12
Housing
Local:
Dallas County Housing Agency
Dallas County Housing Agency provides a number of housing programs to that accommodate the
needs of Dallas County residents.
2377 N. Stemmons Freeway, Suite 700 Dallas, TX. 75207
Contact (214)819-1871 https://www.dallascounty.org/departments/dchhs/dallas-county-
housing-agency.php
State:
Texas Department of Housing and Community Affairs (TDHCA)
The Texas Department of Housing and Community Affairs is the state agency accountable for
reasonable housing assistance to Texans in need.
221 East 11th Street, Austin, Texas 78701-2410
Main Number: (512) 475-3800
Toll Free (800) 525-0657
https://www.tdhca.state.tx.us/
National:
U.S. Department of Housing and Urban Development (HUD)
HUD provides housing support and uplifts communities while supporting economic equity.
451 7th Street, S.W., Washington, DC 20410
T: 202-708-1112 TTY: 202-708-1455
https://www.hud.gov/
Food
Local:
DeSoto Food Pantry, Inc
Focus on making the maximum positive effort for the community by using data driven models, we
provide solutions that make a long-lasting difference.
400 N. Hampton RD, DeSoto, TX 75115
Contact (972)223-4050
https://desotofoodpantryinc.com/
State:
Feeding Texas
Feeding Texas recognizes and advances policy solutions that help Texas families create a path to
healthy, hunger-free lives.
9300 S IH 35, Suite A500-518 Austin, TX 78748
Contact (512)527-3613
https://www.feedingtexas.org/
National:
Feeding America
Feeding America is the largest hunger-relief organization in the United States with a mission to
advance change in America by ensuring equitable access to nutritious food.
161 North Clark Street, Suite 700 Chicago, IL 60601
Tel: 1-800-771-2303
https://www.feedingamerica.org/
https://www.dreamcentersetx.org/pantry/
National:
Volunteers of America
Volunteers of America is a program structured to reach and elevate all people and bring them to
the knowledge and active service of God.
1660 Duke Street Alexandria, VA 22314
Contact (703) 341-5000
Clothing
Local:
South Dallas Community Clothing & Resource Center
The center’s main objective is to provide necessities for families who could not otherwise afford
them.
3119 Pine Street Building I Dallas, Texas 75215
Phone: (214) 565-9136 https://www.smwright.org/our-programs/south-dallas-community-
clothing-and-resource-center/ State:
Dream Center of Southeast Texas
Dream Center of Southeast Texas clothing program provides free clothing to anyone in need adm
provide a variety of clothing for men, women, and children to personal hygiene, diapers and
shoes.
3890 FM 3514, Beaumont TX 77705
https://www.voa.org/about/
Financial Assistance
Local:
Dallas County Health and Human Services
Dallas County Health and Human Services provides short-term emergency financial assistance to
eligible Dallas County residents. The county's welfare program is temporary and serves to assist
residents until they are able to return to work or until they are able to gain assistance from other
resources.
2377 N. Stemmons Freeway, Dallas, TX 75207
Telephone: 214-819-1800
https://www.dallascounty.org/departments/dchhs/welfare.php
State:
Texas Health and Human Services (HHS)
HHS offers help with food, health care and cash assistance for Texans. Whether it is Medicaid,
SNAP food benefits or temporary assistance for needy families’ cash assistance, HHS is helping
Texas families get back on their feet.
Contact: 512-945-4108
https://www.hhs.texas.gov/services/financial/cash/repatriation-program
National:
Benefits.Gov
The Benefits.Gov is a federal government website that provides a list of benefit categories that
direct someone seeking financial assistance.
https://www.benefits.gov/categories/Financial%20Assistance
State:
Texas Health and Human Services
Medicaid and Children's Health Insurance Program (CHIP) provide health coverage for low-
income children, families, seniors and people with disabilities.
https://www.hhs.texas.gov/services/health/medicaid-chip
Healthcare
Local:
Martin Luther King, Jr. Family Clinic
This is a health care center funded by the federal government. This means even if you have no
insurance you can be covered.
2922-B MLK Blvd Dallas, TX – 75215
Contact: (214) 426-3645
https://www.freeclinics.com/det/tx_Martin_Luther_King_Jr_Family_C
National:
Benefits.Gov
The Benefits.Gov is a federal government website that provides a list of benefit categories that
direct someone seeking healthcare and medical assistance.
https://www.benefits.gov/categories/Healthcare%20and%20Medical%20Assistance
Alcohol/Drug Abuse
Local:
Hickory Trail Hospital
Hickory Trail Hospital is a patient focused, and passion driven that offers multiple levels of care
concerning alcoholism, drug addiction, and dual diagnosis, opioid addiction treatment options.
2000 Old Hickory Trail Desoto, Texas 75115
Contact: (888)674-0062
https://rehabnow.org/center/hickory-trail-hospital-desoto-tx/
State:
Addictions.com
This website provides resources for quality care concerning addiction treatment that is different
for a care-seeker in the state of Texas.
Contact: (800)926-9037
https://www.addictions.com/
National:
Substance Abuse and Mental Health Service Administration (SAMHSA)
SAMHAS is a confidential, free, 24hr, 365 days a year information service for individuals that
speak English and Spanish facing substance usage disorders. The misuse and abuse of alcohol,
tobacco, illicit drugs, and prescription medications affect the health and well-being of millions of
Americans.
SAMHSA's National Helpline: 800-662-HELP (4357) TTY: 800-487-4889
https://www.samhsa.gov/find-help/atod
Mental Health
Local:
Mental Health America of Greater Dallas
The resources this site helps connect people to experts and providers who can help them.
Looking for help and resources, is an important step in feeling better or helping someone else.
4215 Gannon Lane Dallas, TX 75237
Phone: 972-283-9090
https://mhadallas.org/resources/
State:
National Alliance on Mental Illness Texas (NAMI)
The purpose of NAMI is to help improve the lives of people affected by mental illness through
education, support, and advocacy. NAMI Texas has a variety of programs directed to individuals
living with mental illness, family members, friends, professionals, other stakeholders, and the
community at large to address the mental health needs of Texans.
P.O. Box 300817 Austin, TX 78703
Contact: (512) 693-2000
https://namitexas.org/mentalhealthresources/
National:
Center for Disease Control and Prevention (CDC)
CDC provides free and confidential resources to help you or a loved one connect with a skilled,
trained mental health professional. The CDC provided contact numbers, and links on their
website to help in many areas of mental health issues.
Contact: (800) 232-4636
https://www.cdc.gov/mentalhealth/
Marital/Relational Issues
Local:
Bent Tree Counseling
Bent Tree Counseling offers counseling services marital and relational issues big and small.
16800 North Dallas Parkway Suite 100 South Building Dallas, TX 75248
Contact: (972) 694-1000
https://benttreecounseling.co/index.php
State:
Center for Relational Care (CRC) of Texas
The human need is the ability to maintain relational connection with God and others. The
inability to have and keep healthy, intimate relationships can contribute to life’s problems, which
often cause people to seek the assistance of a counselor.
11615 Angus Rd, Suite 218 Austin, TX 78759
(512) 492-6200
https://www.relationalcare.org/counseling
National:
American Association for Marriage and Family Therapy AAMFT
If you or someone you know is experiencing distress, therapy with a marriage and family
therapist (MFT) can help.
277 S. Washington Street, Suite 210, Alexandria, VA 22314
Phone: (703) 838-9808
https://aamft.org/Directories/Find_a_Therapist.aspx
Pregnancy
Local:
Viola’s House
Viola’s House exists to provide maternity housing and support services to mothers who are faced
with an unplanned pregnancy.
Contact (469)751-2017
https://www.violashouse.org/dallascounty.asp
State:
Texas Health and Human Services/ Hear Her Texas
The Hear Her Maternal Health Campaign aims to empower women and their support networks to
know the urgent maternal warning signs and speak up when they have concerns. The campaign is
also dedicated to encouraging everyone, including providers, caregivers, friends, and family to
listen and act.
1100 West 49th Street Austin, TX 78756-3199
Phone (512) 776-7111
https://www.dshs.texas.gov/maternal-child-health/programs-activities-maternal-child-
health/hear-her-texas
National:
American Pregnancy Association
Financial assistance for pregnant single mothers and others may be available through some of
these sources as well.
Live Help: (800) 672-2296 https://americanpregnancy.org/options-for-unplanned-
pregnancy/financial-help-for-pregnant- women/
Death/Hospice
Local:
Visiting Nurse Association
VNA Hospice Care team focuses on helping our patients live life to its fullest with dignity, care,
and respect.
1420 W. Mockingbird Lane 700. Dallas, Texas 75247
(469) 436-992-4062
https://www.vnatexas.org/our-services/hospice-care/?
utm_source=imps.conversionlogix.com&utm_medium=search&utm_content=hospice-
dma&utm_campaign=st&utm_term=nbc
State:
Community Healthcare of Texas
Community Healthcare of Texas believes that when managing a terminal illness, there is no place
like home.
6100 Western Place, Suite 105 Fort Worth TX, 76107
Contact (866) 471-7212
Immigration/Naturalization Services
Local:
United States Citizenship and Immigration Service (USCIS)
USCIS is the immigration office responsible for considering immigration benefits.
6500 Campus Circle Drive East Irving, TX 75063
Contact: (214) 741-1700
https://www.verdinlaw.com/uscis-immigration-offices/uscis-immigration-office-in-dallas/
National:
National Hospice and Palliative Care Organization (NHPCO)
Hospice services are available to patients of any age, religion, race, or illness. Hospice care is
covered under Medicare, Medicaid, most private insurance plans, HMOs, and other managed
care organizations.
1731 King Street Alexandria, Virginia 22314
(703) 837-1500
https://www.nhpco.org/hospice-care-overview/hospice-faqs/
https://www.chot.org/programs-services/hospice/home-care/?
campaignid=19306502850&adgroupid=146235731164&creative=641922181125&matchtype=p
&network=g&device=c&keyword=hospice
%20care&gclid=EAIaIQobChMI1oCq3Mui_QIVwSdMCh16rAQMEAAYAiAAEgJiz_D_BwE
State:
United States District Court Northern District of Texas
Naturalization is the process by which United States citizenship is conferred upon a foreign citizen
or foreign national after the applicant fulfills the requirements established by Congress in the
Immigration and Nationality Act (INA), Title 8, United States Code.
Fort Worth Federal Records Center 1400 John Burgess Drive Fort Worth, TX 76140
(817) 551-2038 https://www.txnd.uscourts.gov/naturalization
National:
U.S. Citizenship and Immigration Service (UCIS)
The Citizenship Resource Center has information about the important rights and responsibilities
of U.S. citizenship, the naturalization process, and how to prepare for the test.
Contact: (800) 375-5283
https://www.uscis.gov
Legal Services
Local:
Dallas County Legal and Financial Assistance
Help is a project of the Texas Access to Justice Commission and the Texas Equal Access to
Justice Foundation, in partnership with participating legal aid organizations.
1515 Main Street Dallas, TX 75201
(214) 748.1234
https://www.dallascounty.org/government/district-clerk/legal-assist.php
State:
Texas Legal Service Center
National:
National Legal Aid & Defender Association (NLADA)
NLADA leads a broad network of advocates on the frontlines to advance justice and expand
opportunity for all by promoting excellence in the delivery of legal services for people who
cannot afford counsel.
1901 Pennsylvania Avenue NW, Suite 500 Washington, DC 20006
Phone: (202) 452-0620
https://www.nlada.org/
Our mission is to ensure equal justice for all Texans by educating, empowering, and representing
vulnerable people while reshaping the greater legal system that impacts us all.
1920 E. Riverside Dr. Suite A-120, #501 Austin, TX 78741
(512) 477-6000
https://www.tlsc.org/
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