Chapter 12: Technology: Ethics and Social Responsibility Issues
1. The application of scientific knowledge to efficiently solve real-world problems is known as _______.
a. the digital divide
b. business ethics
c. bioethics
d. technology
e. the Internet of Things (IoT)
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:06 AM
DATE MODIFIED: 8/2/2021 11:09 AM
2. Technology disruption refers to which of the following?
a. A set of rules providing instructions for problem solving
b. Large volumes of data that are transmitted at very fast speeds
c. Machine-to-machine (M2M) communication
d. Devices that are connected over the internet
e. Innovation replacing existing systems and habits
ANSWER: e
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:09 AM
DATE MODIFIED: 8/2/2021 11:11 AM
3. The system of connected devices that provides the ability to send and receive information over the internet is known as
_______.
a. blockchain
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b. radio-frequency identification
(RFID)
c. Internet of Things (IoT)
d. big data
e. predictive analytics
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:12 AM
DATE MODIFIED: 8/2/2021 11:17 AM
4. When considering the term Internet of Things (IoT), what does “things” refer to?
a. Blockchain technology
b. Internet-connected
devices
c. Scientists
d. Artificial intelligence
e. Algorithms
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:15 AM
DATE MODIFIED: 8/2/2021 11:17 AM
5. Which of the following relates to the broad nature of technology as it moves through society?
a. Reach
b. Self-
sustaining
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c. Bias
d. Elevation
e. Algorithms
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:17 AM
DATE MODIFIED: 8/2/2021 11:18 AM
6. Technology is self-sustaining in that it acts as a catalyst to spur even faster development.
a. True
b. Fals
e
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:18 AM
DATE MODIFIED: 8/2/2021 11:19 AM
7. A technology is not inherently good or bad.
a. True
b. Fals
e
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: True / False
Copyright Cengage Learning. Powered by Cognero. Page 3
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:20 AM
DATE MODIFIED: 8/2/2021 12:59 PM
8. Which of the following uses values or algorithms to provide data-backed decision options?
a. Predictive analytics
b. Intellectual property
c. Cookies
d. 5G
e. Machine-to-machine (M2M)
communication
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:21 AM
DATE MODIFIED: 8/2/2021 11:22 AM
9. In order to operate, organizations are highly dependent on which of the following?
a. Information systems
b. Drones
c. Blockchain
databases
d. 5G
e. Predictive analytics
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
Copyright Cengage Learning. Powered by Cognero. Page 4
VES: its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:22 AM
DATE MODIFIED: 8/2/2021 11:23 AM
10. Which of the following statements regarding managing ethical issues that are created by the use of technology is ?true
a. It is unnecessary to focus on outcomes to stakeholders.
b.Technology ethics rarely involves new risk areas.
c. The existing ethical culture and ethics initiatives should provide the framework for
ensuring ethical conduct.
d.Ethical issues and questions around the development and implementation of
mechanical and electronic technology do not need to be addressed.
e. Transparency and a strong ethical culture are irrelevant when it comes to building trust
in technology.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:24 AM
DATE MODIFIED: 8/2/2021 11:30 AM
11. Technology that allows machines to learn and perform tasks that typically require human intelligence using algorithms
and data is referred to as _______.
a. blockchain
b. intellectual property
c. artificial intelligence
(AI)
d. drones
e. predictive analytics
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 5
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:38 AM
DATE MODIFIED: 8/2/2021 11:40 AM
12. What is an algorithm?
a. A set of rules providing instructions for problem solving
b. A robot that is programmed to perform humanlike actions
c. Connected devices that interact without human intervention
d. Devices that are connected over the internet
e. Large volumes of data that are transmitted at very fast speeds
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:40 AM
DATE MODIFIED: 8/2/2021 11:41 AM
13. Which of the following is a benefit of using artificial intelligence?
a. It can eliminate repetitive tasks.
b. It tracks website browsing activity, which can be beneficial to web users and website
operators.
c. It creates an audit trail that protects both consumers and businesses from fraud.
d. It can sometimes create unintended biases.
e. It connects devices over the internet.
ANSWER: a
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA United States - BUSPROG: Ethics - Ethics
Copyright Cengage Learning. Powered by Cognero. Page 6
RDS:
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:44 AM
DATE MODIFIED: 8/2/2021 11:46 AM
14. Describe the risk areas associated with artificial intelligence (AI).
ANSWER: While artificial intelligence (AI) offers many benefits to society, there are ethical
concerns about how the technology is used that cannot be ignored. The risk areas
associated with AI decisions have to be monitored for compliance with the ethical
expectations of the organization. Machines cannot internalize human values and
principles, so AI needs to be programmed with ethical parameters. Businesses
must consider public safety and security in an effort to not cause harm to society.
There are also concerns that AI used in business will lead to widespread job loss.
In addition, AI has the potential to be just as biased as humans, so it could create
new problems. It is possible AI systems could adopt pre-existing human biases
and engage in unintentional discrimination. Since AI is programmed to make
decisions as it learns, it can sometimes create unintended biases.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES
:
12-1 Defining Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and its
economic impact
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 11:46 AM
DATE MODIFI
ED:
8/2/2021 11:48 AM
15. Large volumes of structured and unstructured data that need to be transmitted at very fast speeds are known as
_______.
a. blockchain
b. intellectual
property
c. big data
d. data privacy
e. predictive analytics
ANSWER: c
POINTS: 1
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DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 11:48 AM
DATE MODIFIED: 8/2/2021 11:49 AM
16. Which of the following is a challenge associated with big data?
a. Noise
b. Employee
safety
c. Centralization
d. Job loss
e. Anonymization
ANSWER: e
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:13 PM
DATE MODIFIED: 8/2/2021 12:15 PM
17. Explain what blockchain is and identify the benefits of blockchain technology.
ANSWER: Blockchain is a decentralized record-keeping technology that stores an immutable
record of data “blocks” (or ledgers) over time. Since data is locked into the
system without a central control, businesses are looking to this technology to
increase transparency and security. Because it is not centralized, there is a lower
risk of cyberattacks. It’s also effective for improving supply chains and food
safety. Another benefit of blockchain is that it creates an audit trail that protects
both consumers and businesses from fraud, serving as a solution to digital fraud
and privacy breaches in various industries.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES 12-1 Defining Technology
Copyright Cengage Learning. Powered by Cognero. Page 8
:
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and its
economic impact
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 12:15 PM
DATE MODIFI
ED:
8/2/2021 12:16 PM
18. Define what drones are and describe how they can be used to reduce employee health and safety risks.
ANSWER: Drones are unmanned aerial devices that are programmed with AI and can be
used to gather aerial imagery, deliver products, and collect environmental data
such as temperature and humidity. Businesses use drones to reduce employee
health and safety risks. For example, the Royal Navy in the United Kingdom uses
drones to help find ship defects, allowing them to diagnose and repair these issues
while at sea.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES
:
12-1 Defining Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and its
economic impact
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 12:16 PM
DATE MODIFI
ED:
8/2/2021 12:18 PM
19. Which of the following is concerned with design and implementation of a code of conduct that must be programmed
into the AI of a robot?
a. The digital divide
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b. Technology disruption
c. Big data
d. Predictive analytics
e. Roboethics
ANSWER: e
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:18 PM
DATE MODIFIED: 8/2/2021 12:19 PM
20. Which of the following technology ethics issues is related to data protection surveillance?and
a. Privacy
b. Intellectual
property
c. The digital divide
d. Biotechnology
e. Phishing
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:20 PM
DATE MODIFIED: 8/2/2021 12:21 PM
21. Which of the following laws was passed by the European Union, requiring businesses to obtain permission from
consumers in order to collect their data?
a. Privacy Rights Act
b. Consumer Privacy Act
c. Right to Be Forgotten
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d. General Data Protection Regulation (GDPR)
e. Children’s Online Privacy Protection Act (COPPA)
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:21 PM
DATE MODIFIED: 8/2/2021 12:23 PM
22. Phishing refers to data from a website that is stored on a computer, which is then sent back to the website.
a. True
b. Fals
e
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:23 PM
DATE MODIFIED: 8/2/2021 12:24 PM
23. Explain what the Children’s Online Privacy Protection Act (COPPA) is and why was it created.
ANSWER: In 1998, Congress recognized the impact that the rise of the internet would have
on the next generation. This led to the creation of the Children’s Online Privacy
Protection Act (COPPA), which directs the Federal Trade Commission (FTC) to
create and enforce regulations governing the online privacy of children. COPPA
applies specifically to website operators and online service providers that
primarily direct efforts at children under 13 years old with the intention of
collecting personal information, such as name, address, social security number,
and email address. The FTC modified the rules surrounding COPPA in 2013 to
vastly expand coverage in response to the rise of mobile phone applications.
POINTS: 1
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DIFFICULTY: Moderate
REFERENCES
:
12-2 Ethics Issues in Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics issues
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 12:25 PM
DATE MODIFI
ED:
8/2/2021 12:26 PM
24. Which of the following is a common criticism of surveillance tools?
a. The technology is too accurate.
b. The technology is misunderstood.
c. The technology is invasive.
d. The technology is free from racial
bias.
e. The technology reduces inequity.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:26 PM
DATE MODIFIED: 8/2/2021 12:28 PM
25. There are many legal protections of an employee’s right to privacy, which limits the way businesses can establish
policies regarding employee privacy while using company equipment on company property.
a. True
b. Fals
e
Copyright Cengage Learning. Powered by Cognero. Page 12
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:28 PM
DATE MODIFIED: 8/2/2021 12:29 PM
26. Which of the following protects original works, both published and unpublished, including musical, literary, dramatic,
and artistic works?
a. Copyrights
b. Trademarks
c. Patents
d. Malware
e. Technology assessments
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:30 PM
DATE MODIFIED: 8/2/2021 12:31 PM
27. Phishing is defined as which of the following?
a. Malicious software that can be used to steal intellectual property or sensitive customer
data
b.A cybercrime in which attackers disguise themselves as a legitimate business in order
to obtain sensitive information such as passwords and credit card details
c. The varying levels of access to technology across social, geographical, and
geopolitical groups
d.When an organization makes, uses, or sells a patented item without permission
e. When individuals intentionally register web addresses that either match or are similar
to a company’s trademark in an attempt to sell the domain to the trademark owner
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ANSWER: b
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:31 PM
DATE MODIFIED: 8/2/2021 12:33 PM
28. Define the digital divide and describe how companies can help to close the gap.
ANSWER: The digital divide refers to the varying levels of access to technology across
social, geographical, and geopolitical groups. Americans rely on the internet more
than ever for education, work, medical needs, purchasing goods, and more. Even
so, more than 20 million people in the United States do not have internet at home,
mostly because they cannot afford it. Businesses have stepped up to close the
digital divide in many ways. Companies can provide internet, computers,
software, and digital literacy training to economically marginalized kids.
Companies can help low-income students gain access to computers and tablets as
well as high-speed hotspots. Also, companies can offer reduced-price internet
service and low-cost computers for low-income families. In addition, companies
can offer educational resources, including in-person and online classes, to help
users.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES
:
12-2 Ethics Issues in Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics issues
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 12:33 PM
DATE MODIFI
ED:
8/2/2021 12:34 PM
Copyright Cengage Learning. Powered by Cognero. Page 14
29. Some common issues that bioethics is concerned with include which of the following?
a. Racial bias, phishing, database corruption, centralization, and job loss
b. Employee privacy, cookies, surveillance, and data protection
c. Patent infringement, intellectual property theft, copyright infringement, and
cybersquatting
d. Online fraud, phishing, social engineering, and malware
e. Genetic data privacy, eugenics, and issues related to increased life expectancy
ANSWER: e
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:35 PM
DATE MODIFIED: 8/2/2021 12:37 PM
30. Describe the equity issues related to biotechnology.
ANSWER: The first apparent inequity is the price of biotechnologies to consumers. For
example, the Federal Food and Drug Administration has approved a gene therapy
for a rare childhood disorder that is now the most expensive drug on the market,
costing millions per patient. Prescription drug prices vary widely by country.
Arguments for such large price ranges have been explained by pharmaceuticals as
attempting to reduce the costs in less developed countries while maintaining their
profitability in developed countries. DNA sequencing inequalities are also related
to cost, though this cost debate has and will continue to be minimized. The
argument that companies are not sensitive to inequalities is only valid for a few
and revolves around patents. Heavy research and development costs are
associated with this industry, so firms seek patents, giving them 17 years of little
competition to recoup and generate profits from their investment. There are also
inequality issues related to whether certain technologies should be pursued to
alter the fundamental genetics of things.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES
:
12-2 Ethics Issues in Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics issues
Copyright Cengage Learning. Powered by Cognero. Page 15
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 12:37 PM
DATE MODIFI
ED:
8/2/2021 12:39 PM
31. What is a chief privacy officer (CPO) responsible for?
a. Resolving racial bias and job loss created by artificial intelligence
b. Dealing with environmental issues and enforcing environmental legislation
c. Providing resources to oversee the discovery of ethical risks
d. Developing and implementing policies and procedures related to privacy
protection
e. Managing their organizations’ ethics and legal compliance programs
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-3 Managing Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.03 - Examine ways to manage ethics issues in
technology
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:48 PM
DATE MODIFIED: 8/2/2021 12:50 PM
32. Explain how businesses can manage ethics issues in technology.
ANSWER: Businesses are responsible for the ethical use of technology. Proactive technology
management requires developing a plan for utilizing resources to take advantage
of competitive opportunities. Many companies address the proper use of
computers, mobile devices, and other technology in their codes of ethics.
Addressing these risk areas and educating team members help employees to
understand what is and is not acceptable. To promote the responsible use of
technology, a firm’s policies and standards must be integrated into its corporate
culture. Effective programs should take a strategic approach with an overall
mission, strategy, and coordination of all functional activities, including a
concern for social responsibility. Top managers must consider the social
consequences of technology in the strategic planning process. An increasing
number of organizations are hiring a chief privacy officer (CPO), an executive
responsible for developing and implementing policies and procedures related to
privacy protection. One way to strengthen self-regulated ethical behavior and
calculate the effects of new technology is by conducting a technology assessment.
POINTS: 1
DIFFICULTY: Moderate
Copyright Cengage Learning. Powered by Cognero. Page 16
REFERENCES
:
12-3 Managing Ethics Issues in Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.03 - Examine ways to manage ethics issues in technology
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 12:50 PM
DATE MODIFI
ED:
8/2/2021 12:51 PM
33. Governments are adept and agile at keeping up with advancing technology and how to regulate businesses.
a. True
b. Fals
e
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-3 Managing Ethics Issues in Technology
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.03 - Examine ways to manage ethics issues in
technology
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:51 PM
DATE MODIFIED: 8/2/2021 12:53 PM
34. A procedure that helps organizations evaluate the possible effects that new processes, systems, and products will have
on business operations and stakeholders is known as a(n) _______.
a. ethics audit
b. technology assessment
c. cultural audit
d. patent
e. stakeholder
assessment
ANSWER: b
Copyright Cengage Learning. Powered by Cognero. Page 17
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-3 Managing Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.03 - Examine ways to manage ethics issues in
technology
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:53 PM
DATE MODIFIED: 8/2/2021 12:55 PM
35. Which of the following are questions that would appear on a technology assessment? (Select four)
a. Are top managers in your organization aware of the federal, state, and local laws
related to technology decisions?
b.Does your organization have ethical principles for use of artificial intelligence (AI)
and its enablers?
c. Is there an individual, committee, or department in your organization responsible for
overseeing technology ethics issues?
d.Does your organization communicate how customer data is collected, stored, and
used?
e. Does your organization have a plan to manage top management’s leadership on ethical
issues, the influence of coworkers, and the opportunity for unethical behavior?
ANSWER: a, b, c, d
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-3 Managing Ethics Issues in Technology
QUESTION TYPE: Multiple Response
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.03 - Examine ways to manage ethics issues in
technology
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 12:55 PM
DATE MODIFIED: 8/2/2021 12:58 PM
36. Describe what a technology assessment is and explain why it is a powerful tool.
ANSWER: One way to strengthen self-regulated ethical behavior and calculate the effects of
new technology is by conducting a technology assessment. A technology
assessment is a procedure that helps organizations evaluate the possible effects
that new processes, systems, and products will have on business operations and
stakeholders. This is a powerful self-governance tool that can be used to assess
the firm’s performance, determine if the benefits of new technologies outweigh
the risks, and identify a strategic course of action to respond to new technologies.
Copyright Cengage Learning. Powered by Cognero. Page 18
The technology assessment should identify key issues and help organizations
determine appropriate action. This procedure also supports compliance efforts
with government regulations.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES
:
12-3 Managing Ethics Issues in Technology
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 1:00 PM
DATE MODIFI
ED:
8/2/2021 1:01 PM
37. Which of the following is one of the most important technology trends to watch going forward?
a. Dial-up
b. Artificial intelligence (AI)
c. WiFi
d. Mobile phone
applications
e. Widgets
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-4 The Future of Technology Ethics
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.04 - Explore the future of technology ethics
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:01 PM
DATE MODIFIED: 8/2/2021 1:06 PM
38. Machine-to-machine (M2M) communication refers to which of the following?
a. Connected devices interacting without human intervention
b.Using values or algorithms to provide data-backed decision options
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c. The application of scientific knowledge to efficiently solve real-world problems
d.A decentralized recordkeeping technology
e. A procedure that helps organizations evaluate the possible effects that new processes,
systems, and products will have on business operations and stakeholders
ANSWER: a
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-4 The Future of Technology Ethics
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.04 - Explore the future of technology ethics
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:06 PM
DATE MODIFIED: 8/2/2021 1:08 PM
39. Describe radio-frequency identification (RFID) and explain how it can be used in business.
ANSWER: Radio-frequency identification (RFID) allows digital data to be captured by a
reader via radio waves within a certain distance (usually within 30 feet). RFID is
like barcoding in that data from a tag or label is captured by a device that stores
the data in a database. While RFID has been around for decades, new applications
are still being developed. RFID applications include personnel tracking for health
and safety purposes, supply chain management, and counterfeit prevention. For
example, hospitals can provide employees with RFID-enabled keycards or
lanyards that track when employees enter or exit a patient room and when
employees wash their hands based on proximity to strategically located readers.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES
:
12-4 The Future of Technology Ethics
QUESTION TY
PE:
Essay
HAS VARIABL
ES:
False
STUDENT EN
TRY MODE:
Basic
LEARNING O
BJECTIVES:
BE.FERR.13.ChO.12.04 - Explore the future of technology ethics
NATIONAL ST
ANDARDS:
United States - BUSPROG: Ethics - Ethics
STATE STAND
ARDS:
United States - None - DISC: Ethical Responsibilities - Ethical Responsibilities
DATE CREAT
ED:
8/2/2021 1:08 PM
DATE MODIFI 8/2/2021 1:09 PM
Copyright Cengage Learning. Powered by Cognero. Page 20
ED:
40. The global increase in bandwidth will enable machines, robots, and autonomous vehicles to collect and transfer more
data than ever, leading to advances in the area of the Internet of Things (IoT) and smart machinery.
a. True
b. Fals
e
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-4 The Future of Technology Ethics
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.04 - Explore the future of technology ethics
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:09 PM
DATE MODIFIED: 8/2/2021 1:11 PM
41. Which of the following are concerns are related to 5G? (Select four)
a. The technology could lead to increased use and consumption of data.
b. Some people believe it poses health concerns.
c. It could create data privacy issues.
d. Carriers can transmit data at incredibly fast speeds.
e. There are concerns of electromagnetic effects related to biological health issues.
ANSWER: a, b, c, e
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 12-4 The Future of Technology Ethics
QUESTION TYPE: Multiple Response
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.04 - Explore the future of technology ethics
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:11 PM
DATE MODIFIED: 8/2/2021 1:13 PM
42. Which of the following protects words, phrases, symbols, and designs?
a. The Digital Millennium Copyright Act
b. Trademarks
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c. Patents
d. Phishing
e. Copyrights
ANSWER: b
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:13 PM
DATE MODIFIED: 8/2/2021 1:15 PM
43. Which of the following statements is regarding patent litigation?true
a. It is easy to prove misappropriation of emerging technologies.
b. If a company does not protect its patent, it loses the right to make the corresponding
product in the future.
c. Patent litigation is only costly to multinational corporations.
d. Patent litigation is costly, but failing to protect intellectual property can be even more
costly in the long run.
e. When companies do not protect their patents, cybercrime escalates uncontrollably.
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:15 PM
DATE MODIFIED: 8/2/2021 1:17 PM
44. Which of the following refers to software that can be used to steal intellectual property or sensitive customer data?
a. Malware
b. Hardware
c. Patent
infringement
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d. Digital divide
e. Forensics
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-2 Ethics Issues in Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE
S:
BE.FERR.13.ChO.12.02 - Understand how technology creates ethics
issues
NATIONAL STANDARD
S:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:18 PM
DATE MODIFIED: 8/2/2021 1:19 PM
45. Which of the following is a benefit of artificial intelligence?
a. AI machines automatically internalize human values and principles without
programming.
b. AI systems are free from unintended bias.
c. AI can be used to effectively enhance customer relationships.
d. AI will create many jobs that do not exist today and will not eliminate any existing
jobs.
e. AI systems cannot discriminate.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12-1 Defining Technology
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI
VES:
BE.FERR.13.ChO.12.01 - Examine the characteristics of technology and
its economic impact
NATIONAL STANDA
RDS:
United States - BUSPROG: Ethics - Ethics
STATE STANDARDS: United States - None - DISC: Ethical Responsibilities - Ethical
Responsibilities
DATE CREATED: 8/2/2021 1:19 PM
DATE MODIFIED: 8/2/2021 1:21 PM
Copyright Cengage Learning. Powered by Cognero. Page 23
