Review Test Submission: Reading Quiz 4
User
Course 201940 Fall 2019 COMS 560-D01 LUO
Test Reading Quiz 4
Started
Submitted
Status Completed
Attempt Score 44 out of 50 points
Time Elapsed
Instructions covers Modules/Week 8
open-book, open-notes
1-hour time limit
20 multiple-choice questions
5 true/false question
Do not click the BACK button because this will lock
you out of the test.
The timer will continue if you leave this test
without submitting it.
Results
Displayed
All Answers, Submitted Answers, Feedback
Question 1
2 out of 2 points
12. Which of the following is a potentially constructive way to balance power in a
negotiation?
Selected
Answer: Hiring a mediator to help you
Answers: Hiring a mediator to help you
Beginning to avoid people who we perceive to have higher
power
Using your skills in manipulation
Feigning ignorance
Focusing on your own needs and tasks
Response
Feedback: correct
12. Which of the following is a potentially ...
Question 2
2 out of 2 points
11. Mediation works best when conflicting parties:
Selected
Answer: are emotionally mature.
Answers: are emotionally mature.
have a disproportionate distribution of power.
have religious differences.
lack the motivation to resolve their differences on their own.
are involved in extreme rather than moderate levels of conflict.
Response
Feedback: correct
11. Mediation works best ...
Question 3
2 out of 2 points
12. Which form of alternative dispute resolution gives parties the most control in
determining their own solutions to their conflict?
Selected
Answer: Facilitation
Answers: Conciliation
Mediation
Arbitration
Facilitation
Litigation
Response
Feedback: correct
12. Which form of alternative dispute ...
Question 4
2 out of 2 points
13. Which of the following is not an advantage of mediation?
Selected
Answer: Mediation allows the conflicting parties to disagree on the settlement.
Answers: Mediation allows the conflicting parties to disagree on the settlement.
Mediation reduces the cost of protracted disputes.
Mediation increases satisfaction with the outcomes of the dispute.
Mediation enhances relationships among people.
Mediation reduces the recurrence of conflict.
Response
Feedback: correct
13. Which of the following is not ...
Question 5
0 out of 2 points
22. A cultural form of dispute management involving parties working on their conflicts
in front of others can be found in:
Selected
Answer: Hawaii.
Answers: Hawaii.
Malaysia.
Native American traditions.
the culture of the Kalahari Bushman.
All of the answers are correct.
Response
Feedback: incorrect
22. A cultural form of dispute management ...
Question 6
2 out of 2 points
20. Which of the following is not true of competitive bargainers?
Selected
Answer: They will recognize and enhance interdependence.
Answers: They will make high opening demands and concede slowly.
They will recognize and enhance interdependence.
They will exaggerate the value of concessions that are offered.
They will try to resist persuasion on issues.
All of the answers are correct.
Response
Feedback: correct
20. Which of the following is ...
Question 7
2 out of 2 points
19. Which of the following is a potential advantage of using adjudication to manage
conflicts?
Selected
Answer: Power imbalances may be corrected.
Answers: No advantages exist.
Parties will have a firm decision on who is right.
Children are usually very satisfied in custody disputes.
Power imbalances may be corrected.
Less money is spent.
Response
Feedback: correct
19. Which of the following is a potential ...
Question 8
2 out of 2 points
19. Collaborative conflict management requires:
Selected
Answer: all parties to give their best communication efforts.
Answers: one person to give up his or her needs.
one person to have more power than the other.
people involved in the conflict to give up something important.
too much time to be effective.
all parties to give their best communication efforts.
Response
Feedback: correct
19. Collaborative conflict
management ...
Question 9
2 out of 2 points
16. Because mediation relies on agreements developed by all of the parties to the
conflict, mediation brings which of the following advantages to other forms of dispute
resolution?
Selected
Answer: A mutual stake in the resolution is promoted.
Answers: Solutions are more likely to be creative.
A mutual stake in the resolution is promoted.
Solutions are more likely to involve a compromise.
It costs less than adjudication.
Mediations are faster than other forms of dispute
resolution.
Response
Feedback: correct
16. Because mediation relies on ...
Question 10
2 out of 2 points
13. Which of the following is not a basic assumption of integrative negotiation?
Selected
Answer: Limited resources do not exist.
Answers: Common interests are valued and sought.
Interdependence is recognized and enhanced.
Limited resources do not exist.
The goal is a mutually agreeable solution that is fair to all.
The negotiating world is controlled by enlightened self-interest.
Response
Feedback: correct
13. Which of the following is not ...
Question 11
0 out of 2 points
18. Which of the following statements is false?
Selected
Answer: Mediation takes many different forms in different contexts.
Answers: Children can be effectively trained as mediators.
Mediators need to be masters of the process.
The mediator’s job is not to advocate solely on behalf of one of the
parties.
Mediation takes many different forms in different contexts.
Mediators need to be content experts in the area of dispute.
Response
Feedback: incorrect
18. Which of the following statements ...
Question 12
2 out of 2 points
11. Which of the following is a basic assumption of distributive negotiation?
Selected
Answer: The underlying motivation of negotiation is competitive.
Answers: Interdependence is recognized and enhanced.
The negotiating world is controlled by enlightened self-interest.
The underlying motivation of negotiation is competitive.
The goal of negotiation is to ensure that everyone wins equally.
Common interests are valued and sought in negotiations.
Response
Feedback: correct
11. Which of the following is a ...
Question 13
2 out of 2 points
17. Why is “expanding the pie” an effective way of negotiating collaboratively?
Selected
Answer: It attempts to expand scarce resources available by altering the
conflict structure.
Answers: It threatens both parties into giving up their piece of the pie.
Someone is always “hungrier.”
It attempts to expand scarce resources available by altering the
conflict structure.
People become more entrenched in their “positions.”
The playing field is “leveled.”
Response
Feedback: correct
17. Why is “expanding the pie” ...
Question 14
2 out of 2 points
16. From a competitive approach, principled negotiation may appear weak.
According to the authors of your text, strength or toughness comes in the form of:
Selected
Answer: firm flexibility.
Answers: accommodating the other person in a negotiation.
firm flexibility.
standing up for your principles at all costs.
relying on criteria established by others.
inherent interests.
Response
Feedback: correct
16. From a competitive approach, ...
Question 15
2 out of 2 points
14. Which of the following is a similarity between arbitration and adjudication?
Selected
Answer: Both empower a third party to decide the outcome of a conflict.
Answers: Both reinforce the assumption that conflicting parties can resolve their
own disputes.
Both require the voluntary participation of conflicting parties.
Both empower a third party to decide the outcome of a conflict.
Both are settled outside of courts.
Both require the mediator of conflicts to personally know the conflicting
parties.
Response
Feedback: correct
14. Which of the following is a similarity ...
Question 16
2 out of 2 points
20. Which of the following contexts would be appropriate for mediation?
Selected
Answer: All of the answers are correct.
Answers: Marital disputes
Workplace disputes
Teacher–student disagreements
Conflict amongst members of a homeowners’ association
All of the answers are correct.
Response
Feedback: correct
20. Which of the following
contexts ...
Question 17
2 out of 2 points
15. Which of the following statements is false about assessing interests in
negotiations?
Selected
Answer: Relational and identity issues are rarely important in negotiations.
Answers: If you don’t ask what the other’s interests are, you are likely to be off
base.
Parties in conflict often assume they know the interests of the other.
Taking a firm position suggests several interests typically underlie it.
Parties always have multiple interests.
Relational and identity issues are rarely important in negotiations.
Response
Feedback: correct
15. Which of the following statements ...
Question 18
2 out of 2 points
15. When an authority listens to both sides of a dispute, questions the parties to the
conflict, and then renders a judgment that both parties have agreed ahead of time to
accept, which of the following intervention strategies is at play?
Selected
Answer: Arbitration
Answers: Adjudication
Arbitration
Facilitation
Mediation
Conciliation
Response
Feedback: correct
15. When an authority listens to both ...
Question 19
2 out of 2 points
21. “I Stole Your TV” is an example of:
Selected
Answer: a specialized form of mediation designed for cases in which one
person is guilty of a crime.
Answers: a specialized form of mediation designed for cases in which one
person is guilty of a crime.
the court system gone awry.
a specialized type of counseling.
binding arbitration.
people who refuse to collaborate.
Response
Feedback: correct
21. “I Stole Your TV” is an ...
Question 20
2 out of 2 points
21. Your sweater company is having an unusually large amount of business due to
an extremely cold winter. Your boss expects you to keep up with your work, but won’t
allow overtime because of cost cutting throughout the company. You suggest that
they hire another person, although you realize the large volume of business is
temporary. When you discuss this with your boss, you both decide that your boss
can help you temporarily, thus finding an inexpensive solution to your problem. This
is an example of which communication pattern?
Selected
Answer: Bridging
Answers: Logrolling
Cost cutting
Bridging
Compromising
Competing
Response
Feedback: correct
21. Your sweater company is having an ...
Question 21
2 out of 2 points
2. Competitive negotiators assume that conflict is always a win/lose situation.
Selected
Answer:
Tru
e
Answers: Tru
e
Fals
e
Response
Feedback: correct
2. Competitive negotiators
assume ...
Question 22
2 out of 2 points
9. When power between two parties is highly imbalanced, adjudication is likely to be
a suitable form of third-party intervention.
Selected
Answer:
Tru
e
Answers: Tru
e
Fals
e
Response correct
Feedback:
9. When power between two ...
Question 23
2 out of 2 points
2. Mediation, by definition, allows participants to manage their own conflicts, and
ultimately, their outcomes.
Selected
Answer:
Tru
e
Answers: Tru
e
Fals
e
Response
Feedback: correct
2. Mediation, by definition, allows ...
Question 24
0 out of 2 points
4. Adjudication assumes that conflicting parties are able to solve their own conflicts.
Selected
Answer:
Tru
e
Answers: Tru
e
Fals
e
Response
Feedback: incorrect
4. Adjudication assumes that ...
Question 25
2 out of 2 points
7. One risk of informal intervention is “becoming the enemy.”
Selected
Answer:
Tru
e
Answers: Tru
e
Fals
e
Response
Feedback: correct
7. One risk of informal
intervention ...
Friday, December 6, 2019 6:13:16 PM EST
OK
