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Question 1 4 out of 4 points
‘The collaborator’ is interested in maintaining good relationships between all team players and wants to
make sure that all members are heard and valued.
Selected Answer: False
Question 2 4 out of 4 points
Selling simplicity as a means for piling on more work will only decrease stress and decrease
commitment to simplification.
Selected Answer: False
Question 3 4 out of 4 points
The complex theory suggests that they starting point, or initial conditions, of the system can lead to
complex and unpredictable results.
Selected Answer: False
Question 4 4 out of 4 points
Action learning is a dynamic process that is appropriate to mature learners as it simulates learning at
both the cognitive and affective levels.
Selected Answer: True
Question 5 4 out of 4 points
Chaos theory suggests that complex beginnings can lead to ordered outcomes while as the complexity
theory suggests that simple beginnings can lead to complex outcomes.
Selected Answer: False
Question 6 4 out of 4 points
Compromising is when an individual neglects his/her own concerns to satisfy the concerns of the other
person and yields to another’s point of view.
Selected Answer: False
Question 7
Complexity and uncertainty tend to be the fuel of project chaos.
Selected Answer: True
4 out of 4 points
Question 8 4 out of 4 points
During the storming stage of team formation group members are often unclear on the exact purpose of
the team or the scope of the project and become more familiar with new teammates.
Selected Answer: False
Question 9 4 out of 4 points
The challenger’ is problem oriented and is not afraid to question the wisdom of the group.
Selected Answer: True
Question 10
The Parkinson’s Law tells us that if something can go wrong it will go wrong.
Selected Answer: False
4 out of 4 points
Question 11 4 out of 4 points
Simplification can help project stakeholders focus on the project through greater clarity combined with
decreased capacity to get the work done.
Selected Answer: False
Question 12
It is very likely that many projects are tipped into chaos as the strategy changes.
Selected Answer: True
4 out of 4 points
Question 13 4 out of 4 points
During the forming stage of team formation, project team members become more comfortable
working with each other and with the group’s methods for completing the tasks.
Selected Answer: False
Question 14
Question 15
The Murphy’s Law tells us that people, on average, will delay the start of activity.
Selected Answer: False
The scope of a project is the main driver of schedules, resources, and budgets.
Selected Answer: True
4 out of 4 points
4 out of 4 points
Question 16 4 out of 4 points
The principle value of action learning is that it is designed to promote positive and constructive
change in people and their organizations through increased awareness, knowledge, and skills.
Selected Answer: True
Question 17 4 out of 4 points
In order to preclude a trust climate trust, gossip about and disparage others on the staff when they
are not present.
Selected Answer: True
Question 18 4 out of 4 points
One of the benefits to the project is managed well is that it leads to new ways for handling
relationships.
Selected Answer: True
Question 19 4 out of 4 points
When project team members are confused about what to do next with the steps are well defined in
the project plan, we label this piece of the project a Disconnect.
Selected Answer: True
Question 20 4 out of 4 points
One of the consequences of the Parkinson’s Law is that most people tend to pad time estimates and
then take the full amount of the estimated time.
Selected Answer: True
Question 21
A lot of mistakes are made in the storming stage of team development.
Selected Answer: True
4 out of 4 points
Question 22 4 out of 4 points
Negotiation always involves two or more parties with both common interests and conflicting interests
and conflicting interests, who enter a process of interacting together with the goal or outcome of
reaching some kind of agreement.
Selected Answer: True
Question 23
Question 24
Simplification is all about efficiency.
Selected Answer: False
Simplification is about figuring out what we don’t have to do.
Selected Answer: True
4 out of 4 points
4 out of 4 points
Question 25 4 out of 4 points
A behavior that helps build a trust climate is to look on expressions of feelings and doubts as signs of
weakness.
Selected Answer: False
Question 26
Complexity is a big contributor to chaos.
Selected Answer: True
4 out of 4 points
Question 27 4 out of 4 points
The communicator is concerned about the team’s mission and tends to focus on the big picture.
Selected Answer: False
Question 28 4 out of 4 points
The secret in any negotiation is to be able to illustrate the common advantages to both parties and to
connect these advantages so they are balanced.
Selected Answer: True
Question 29
‘The contributor’ is task oriented, with a heavy emphasis on information gathering.
Selected Answer: True
4 out of 4 points
Question 30 4 out of 4 points
Disconnects occur most often when the project planning and control system mirrors the reality of the
project.
Selected Answer: False
Question 31 4 out of 4 points
The most significant contribution a project leader can make to her team is to demonstrate persistence
and optimism.
Selected Answer: True
Question 32 4 out of 4 points
Under the strategic negotiation model, resources are seen to be unlimited, that is, there is plenty of
pie for everyone.
Selected Answer: False
Question 33
A team can be defined as a number of persons working in some joint action.
Selected Answer: True
4 out of 4 points
Question 34 4 out of 4 points
Conflict occurs in situations when the concerns of two parties appear to be incompatible and begins
when one party perceives that the other party perceives that the other party has frustrated, or is about
to frustrate a concern.
Selected Answer: True
Question 35
Question 36
0 out of 4 points
Collaboration attempts to recognize both parties’ goals while finding solutions that fully satisfy one
party.
Selected Answer: [None Given]
0 out of 4 points
One of the biggest barriers identified in the performing stage of team development is the inability of
project team members to focus their attention on the task at hand.
Selected Answer: [None Given]
Question 37 4 out of 4 points
Accommodating is a method of dealing with conflict where an individual does not address conflict.
This may take the form of diplomatically sidestepping an issue or postponing the discussion of an
issue.
Selected Answer: False
Question 38 4 out of 4 points
Cross cultural conflict occurs in conditions where the concerns of two parties from different cultures
appear to be in compatible to one or both of the cultures.
Selected Answer: True
Question 39 4 out of 4 points
A typical mistake of the inexperienced project manager is to treat all projects as though they were the
same.
Selected Answer: True
Question 40 4 out of 4 points
Adults enter a learning activity with less immediate intentions to apply the learning to work or life
problems.
Selected Answer: False
Question 41 4 out of 4 points
Competing is a method of dealing with conflict that is assertive and power – oriented mode whereby
one uses whatever power seems appropriate to win ones’ own position.
Selected Answer: True
Question 42 4 out of 4 points
The competing style of dealing with conflict implies an assertive and power-oriented mode whereby
one uses whatever power seems appropriate to win one’s position.
Selected Answer: True
Question 43 4 out of 4 points
No-Brainers are the same as Disconnects. Team members are instinctively certain about what to do
next even when there is no formal project plan providing detailed documentation of next steps to be
performed.
Selected Answer: False
Question 44 4 out of 4 points
The performing stage of team development is characterized by team members that are now ready to
get down to the task at hand. They understand the rules and roles of the team and begin to
emphasize achieving results.
Selected Answer: True
Question 45 4 out of 4 points
Culturally diverse teams have the potential for lower productivity than culturally homogeneous
groups, but greater risk of loss arising from a faulty process.
Selected Answer: False
Question 46 4 out of 4 points
Senge outlines the three fundamental challenges in any change process namely analyzing,
sustaining, and redesigning.
Selected Answer: False
Question 47
The Student Syndrome Law implies that work expands to fill the allocated time.
Selected Answer: False
4 out of 4 points
Question 48 4 out of 4 points
Effective teams are characterized by people of similar backgrounds, talents, and personalities.
Selected Answer: False
Question 49 4 out of 4 points
In synergistic negotiations, resources are seen to be limited, that is, there is a fixed pie.
Selected Answer: False
Question 50 4 out of 4 points
The adult learner enters a learning activity with little experience that young learners, and so has a
narrower basis for new learning.
Selected Answer: False
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