Running head: SIX SIGMA ROLE 1
Six Sigma Role
Institution Affiliation
Date
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Key Concept Explanation
The concept of the six sigma role involves the use of tools and techniques essential in
reducing defects in production processes resulting in quality products. The six sigma concept is
significant to the success of a business as the quality of products and services is essential in the
overall success of a business. It equips a business with skilled employees with the needed skills in
the identification of defects, risks, and the knowledge of eliminating them.
Comparison
The concept of six sigma is an essential topic in business literature. The connection
between business success in the competitive environment and six sigma roles is evident throughput
business literature. According to Ertürk, Tuerdi, & Wujiabudula, 2016, the six sigma role is
fundamental in achieving a competitive advantage for businesses. Through the production of
quality goods, reduction of cost, and customer satisfaction, the six sigma concept helps in
increasing business profits.
Gaikwad et al., 2016 argue that the use of six sigma roles in controlling the production
processes results in a reduction in the cost of poor reduction. Similarly, customer satisfaction has
been identified as a significant factor in achieving a competitive advantage. Mustapha, & Habidin,
2016 states that the use of the DMAIC six sigma approach is meeting customer satisfaction through
the voice of customers. The six sigma concept is fundamental in helping businesses through the
changing business environment through process improvements. According to Fursule, Bansod, &
Fursule, 2012, businesses are competing on the ability to improve business processes. Therefore,
six sigma is a crucial concept in the success of businesses in a competitive environment, which
essential as discussed throughout the business literature. It must be implemented effectively to
achieve maximum reduction of losses through defects.
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Article Summary
The article "The effects of six sigma approach on business performance:" by Ertürk,
Tuerdi, & Wujiabudula, is aimed at analyzing the effects of the six sigma approach on the
performance of businesses based on significant benefits. The focus on the article was motivated
by its focus on the significance of six sigma methodology on increasing businesses a competitive
advantage. The article study was focused on the white goods sector in Turkey, but the ideas from
the article apply to various businesses in a competitive environment. Ertürk, Tuerdi, &
Wujiabudula investigates the significance of the six sigma concept on businesses, mainly in
increasing its competitive advantage. They write, "The Six Sigma approach, which began to
develop in the 1980s, has great potentials in improving the organizational competitive advantage
among other competitors." (Ertürk, Tuerdi, & Wujiabudula, 2016). The statement makes up a part
of their conclusion from their research and constitutes a significant perspective of the article.This
article is essential in showing the correlation between the six sigma role concept and the success
of a business.
Biblical Integration
In the Bible, the Six sigma role concept is discussed in various perspectives. In Proverbs
22:29, the Bible addresses the need for being skillful in order to stand in front of kings." Therefore
it is indeed necessary to acquire the skills provided by the six sigma concept in order to be among
the greatest in businesses. Similarly, in Colossians 3:23-24, God is portrayed as one who values
quality. The verse encourages people to work wholeheartedly and will receive an inheritance from
the lord. It shows that it is significant to focus on the production process by engaging their best
skills in eliminating errors to produce quality products. Another verse that shows the biblical
perspective of the six sigma role concept is Ecclesiastes 10:10, which states. "If the iron is blunt,
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and one does not sharpen the edge, he must use more strength, but wisdom helps one to succeed."
This verse encourages people to have the necessary wisdom in their work in order to be successful.
In a business setting, wisdom can be equated to the knowledge and skill in enhancing business
effectiveness.
Application
The concept of six sigma role has the opportunity to revolutionize the success of a business.
In the competitive business environment, Businesses need six sigma role to achieve quality
products to gain a competitive advantage over other businesses. The tools and techniques provided
by the concept allow for customer satisfaction through the production of quality gods. Similarly,
the customers and other stakeholders develop trust towards the business, further increasing its
profits. Notably, defects can have significant effects on businesses, such as causing massive losses
through delays and low-quality production, hence the need to eliminate them. Therefore, through
the implementation of the six sigma concept, the success of various businesses can be
revolutionized in the always-changing business world.
Annotated Bibliography
Ertürk, M., Tuerdi, M., & Wujiabudula, A. (2016). The effects of the six sigma approach
on business performance: A study of white goods (home appliances) sector in Turkey. Procedia-
Social and Behavioral Sciences, 229, 444-452. Retrieved from:
https://www.sciencedirect.com/science/article/pii/S1877042816310898
Ertürk, Tuerdi, & Wujiabudula, in their article, sheds light on the significance of six sigma
roles on a business's success in achieving a competitive advantage. The authors discuss the various
six sigma roles, approaches, and strategies in an organization. They discuss the various roles of
the components making up the six sigma concept and their contributions to the success of the
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concept. Notably, they provide an insight into the three strategies of the six sigma concept, which
include Process design, management, and improvement. They establish that with the proper
implementation of the concept, it has great potential in increasing a competitive business
advantage.
Fursule, N. V., Bansod, S. V., & Fursule, S. N. (2012). Understanding the benefits and
limitations of the Six Sigma methodology. International journal of scientific and research
publications, 2(1), 1-9. Retrieved from: http://www.ijsrp.org/research_paper_jan2012/ijsrp-jan-
2012-32.pdf
This article by Fursule, Bansod & Fursule, sheds light on the various benefits and limitations
of the six sigma concept. The authors argue that due to the changing business environment,
businesses compete in the ability to improve the processes than in the process themselves
continually. The authors find that implementing the six sigma approach in quality management is
indeed more beneficial than using the traditional approach. However, they also establish that the
main hurlers in the successful implementation of the six sigma concept include an organization's
management, employees, active supplier participation, and customer participation.
Gaikwad, L. M., Teli, S. N., Majali, V. S., & Bhushi, U. M. (2016). An application of Six
sigma to reduce supplier quality cost. Journal of The Institution of Engineers (India): Series
C, 97(1), 93-107. Retrieved from:
https://www.researchgate.net/publication/283564225_An_Application_of_Six_Sigma_to_Reduc
e_Supplier_Quality_Cost
The article by Gaikwad, Teli, Majali, & Bhushi works to establish the implementation of the
six sigma concept in reducing supplier quality cost. The article addresses process performance,
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process capability, and process improvement in the production process. The authors argue that the
five components of six sigma, namely, define, measure, analyze, improve, and control, are
essential in performance improvement. Further, they analyze the cost of poor quality from
suppliers and establish the critical role played by suppliers in quality production. Though the six
sigma has significant benefits in any business, there is a need for more control over the production
processes. This will help in eliminating the cost of poor quality incurred in the process
performance.
Mustapha, R., & Habidin, N. F. (2016). Using DMAIC in Improvement of Customer
Satisfaction and Facilities provided at Commuter Stations. International Journal of Academic
Research in Business and Social Sciences, 6(12), 2222-6990. Retrieved from:
https://hrmars.com/papers_submitted/2564/Using_DMAIC_in_Improvement_of_Customer_Satis
faction_and_Facilities_provided_at_Commuter_Stations1.pdf
Mustapha, & Habidin, 2016 focuses on the use of the DMAIC six sigma approach in
achieving customer satisfaction. The authors focus on the DMAIC methodology in taking up the
views of the customer and establishing their dissatisfaction. They establish that the success of any
business depends on the satisfaction levels of its customers. The article provides insights on how
to analyze customer views to determine the weaknesses of a business. Their study finds that
customer focus, effective customer care system, and feedback system, among others, are key
ingredients for quality improvement. Therefore, for a successful business, customer satisfaction is
critical and is achieved through quality improvement.
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Vendrame Takao, M. R., Woldt, J., & da Silva, I. B. (2017). Six Sigma methodology
advantages for small and medium-sized enterprises: A case study in the plumbing industry in the
United States. Advances in Mechanical Engineering, 9(10), 1687814017733248. Retrieved from:
https://journals.sagepub.com/doi/10.1177/1687814017733248
Vendrame, Woldt & da Silva,2017 provides insights on the advantages of the six sigma
concept on small-and-medium-sized enterprises. The authors state that these enterprises benefit
more from the concept as they operate under limited resources. The article provides knowledge on
the strategies SMEs can use to implement the six sigma concept to maximize their profits
effectively. The authors find that the six sigma concept application resulted in financial benefits
for the enterprises. However, they establish the limitation of SMEs in acquiring the six sigma tools
due to the limited resources. It is indeed essential for SMEs to use six sigma for competitive
purposes.
