1
Integrative Learning Project: The IBM Company – Annotated Bibliography
Student's Name
Institutional Affiliation
Course Number
Instructor's Name
November 21, 2021
2
Integrative Learning Project: The IBM Company – Annotated Bibliography
Agrawal, V. V., Atasu, A., & van Wassenhove, L. N. (2019). O.M. Forum—New
Opportunities for Operations Management Research in Sustainability. Manufacturing
& Service Operations Management, 21(1), 1–12.
https://doi.org/10.1287/msom.2017.0699
Agrawal et al. (2019) discuss how companies can use management strategies to
ensure the sustainability of their companies. Companies can use concepts of
management to increase their productivity and increase their efficiency. The study
established that the essential strategies in an organization are geared towards the
manufacturing efforts of a company. Strategies put into increasing the manufacturing
process of a company are bound to ensure sustainability. According to the study, the
sustainability of a company depends on the strategies put into the company's
manufacturing processes. This study was used to indicate how IBM employs the same
strategies in its manufacturing processes in the paper. The chapter mainly reflects the
process and capacity design used in the IBM corporation.
Ben-Daya, M., Hassini, E., & Bahroun, Z. (2017). Internet of things and supply chain
management: a literature review. International Journal of Production Research,
57(15–16), 4719–4742. https://doi.org/10.1080/00207543.2017.1402140
According to Ben-Daya et al. (2017), information management is an integral part of
the conduct of any business. The exchange of information between different sections
of the company increases the efficiency of processes. In supply chain management,
the exchange of information between parties is crucial to the management of services.
The study established that the exchange of information between different sections of
the supply chain management is enhanced with improvements in information systems.
Since the IBM Corporation uses Blockchain to manage its supply chain, the internet
3
of things is of utmost priority. Connectivity in the company allows for the smooth
process of supply chain management.
Bieswanger, A., Maier, A., Mayer, C., Shah, H., & Candee, J. (2020). IBM Z in a secured
hybrid cloud. IBM Journal of Research and Development, 64(5/6), 1:1–1:10.
https://doi.org/10.1147/jrd.2020.3008111
Bieswanger et al. (2020) discuss how different companies use the cybersecurity
services provided by IBM to manage and secure their businesses. The study
established that the efficient management of services in a company depends on how
well a company diagnosis identifies issues in the company. Diagnostic methods are
only suitable if they can identify the more severe problems that an organization can
encounter. IBM provides many companies with diagnostic tools that they can use to
identify and fix some of the most common problems in their organizations. The
source was critical in identifying IBM's use of Six Sigma when diagnosing its internal
system. IBM can maintain the production of high-quality systems because of its
extensive diagnostic capabilities.
Busby, J. A., Cohen, E. N., Dames, E. A., Doherty, J., Dragone, S., Evans, D., Fisher, M. J.,
Hadzic, N., Hagleitner, C., Higby, A. J., Hocker, M. D., Jagich, L. S., Jordan, M. J.,
Kisley, R., Lamb, K. D., Marik, M. D., Mayfield, J., Morris, T. E., Needham, T. D., . .
. Werner, K. (2020). The IBM 4769 Cryptographic Coprocessor. IBM Journal of
Research and Development, 64(5/6), 3:1–3:11.
https://doi.org/10.1147/jrd.2020.3008145
Busby et al. (2020) mainly discuss the work of IBM in designing a processor that can
be used for securing data. The company's research into quantum computers implies
that it also has to place significant focus on having more secure systems, hence the
research on excellent ways that can be used to encrypt data. The study illustrates the
4
quality management that the company did in ensuring that the processors
manufactured are within acceptable standards. IBM adheres to quality standards when
manufacturing most of its products, which is why it has been recognized as one of the
leading innovators in computing.
Cascio, W. (2021). Managing human resources. McGraw-Hill U.S. Higher Ed USE
The book by Cascio (2021) discusses different ways through which companies
can manage their employees. The book focuses mainly on how companies can
effectively manage their resources. Concerning the IBM Corporation, information
from the book is used by the company to manage its employees. When it comes to
ensuring that each employee performs their task as expected, the human resource
department has effective strategies to ensure the effective management of its human
resources.
Cuomo, D., Caleffi, M., & Cacciapuoti, A. S. (2020). Towards a distributed quantum
computing ecosystem. IET Quantum Communication, 1(1), 3–8.
https://doi.org/10.1049/iet-qtc.2020.0002
Cuomo et al. (2020) discuss the role of various researchers in the development of
quantum computing. The article discusses the significant companies' changes towards
the development of computer systems that outperform modern classical computers.
IBM has been at the forefront in the development of quantum computers, together
with other technological giants. In the discussion of the company's organizational
setting, IBM has been recognized as one of the company's that has championed
progress in the world of computation. In every innovation involving the development
of complex computer systems, IBM has been at the forefront.
5
Gupta, S., Modgil, S., & Gunasekaran, A. (2019). Big data in lean six Sigma: a review and
further research directions. International Journal of Production Research, 58(3), 947–
969. https://doi.org/10.1080/00207543.2019.1598599
Gupta et al. (2019) discuss the Six Sigma method and how it is used in big data
analytics to provide organizations with different ways to improve the diagnosis of
their system. Whenever an organization is intended to increase the efficiency of some
of its processes, analysis, and diagnosis of the system, have to be performed to
identify the complex processes in the organization. IBM has been identified as one of
the companies that provide diagnostic tools that other organizations can use. The six-
sigma concept has allowed the IBM Corporation to increase its productivity by
identifying defecting processes and optimizing them.
Hennessy, J. L., & Patterson, D. A. (2019). A new golden age for computer architecture.
Communications of the ACM, 62(2), 48–60. https://doi.org/10.1145/3282307
Hennessy and Patterson (2019) focus their study on the advancements that have been
made in the field of computer hardware. The study mainly focuses on the changing
hardware design that is used in most computers. The paper discusses the computer
hardware and architecture that the IBM Corporation has popularized. There are
different instances in the history of computation where the company has dramatically
influenced the advancement of computation. The organizational setting of IBM
cannot be discussed without mentioning the role the company has played in
improving the world of computation.
Jacobi, C., & Webb, C. (2020). History of IBM Z Mainframe Processors. IEEE Micro, 40(6),
50–58. https://doi.org/10.1109/mm.2020.3017107
Jacobi and Webb (2020) studied the history of processors, especially the IBM Z
Mainframe Processors. The study explains the process that IBM uses in the
6
manufacture of many of its products. There are various instances of the company's
history where it has been heralded as the pioneer of computation. However, IBM's
success is also based on the company's management strategies. The study highlights
different strategies that the company used in managing its operations. Operations
management is the most critical concept in any organization, and the success of the
organization depends mainly on how the company manages its crucial processes. In
addition, the history of IBM Z Mainframe shows how the company's supply chain
management has helped the company scale to new heights.
Jimoh, R., Oyewobi, L., Isa, R., & Waziri, I. (2018). Total quality management practices and
organizational performance: the mediating roles of strategies for continuous
improvement. International Journal of Construction Management, 19(2), 162–177.
https://doi.org/10.1080/15623599.2017.1411456
Quality control and management is the determining factor when it comes to the
sustainability of a company. Jimoh et al. (2018) discuss the strategies used by
companies to ensure that their products are always following the required standards.
A company can only sell its products if the said products are following the latest
standards. The study established that management practices by many companies
towards quality control and management are often changing as the required standards
get updated. These changing strategies make sure that the company is set for the
continuous improvement of its quality standards. IBM has also managed to be one of
the top companies globally because of its effective practices when it comes to quality
management and practices.
Kawaguchi, N. (2019). Application of Blockchain to Supply Chain: Flexible Blockchain
Technology. Procedia Computer Science, 164, 143–148.
https://doi.org/10.1016/j.procs.2019.12.166
7
Kawaguchi (2019) dedicates his study to studying the application of Blockchain in
Supply chains. The integration of new technologies into supply chain management
has helped many businesses improve their operations. The introduction of Blockchain
technology has made it easy for many companies to improve the efficiency of their
information systems without interfering with the function of other crucial systems in
the same network. IBM has even adopted Blockchain, and it uses the technology in
running its supply chain management.
Prestes Joly, M., Teixeira, J. G., Patrício, L., & Sangiorgi, D. (2019). Leveraging service
design as a multidisciplinary approach to service innovation. Journal of Service
Management, 30(6), 681–715. https://doi.org/10.1108/josm-07-2017-0178
Nearly every business in the global sector has become a service industry. Prestes et al.
(2019) discuss the design of services for various businesses and how these services
have been integrated into the core business practices. The relation between customers
and the business is improving, and in most cases, some businesses have entire profiles
of their customers so that they can better serve their customers. These systems have
also helped improve service delivery to their most valued customers. For example,
IBM uses various services. IBM has been focused on increasing its appeal to its
customers, making customers have the smoothest experience possible in their stores.
Satyro, W. C., Spinola, M. D. M., de Almeida, C. M. B., Giannetti, B. F., Sacomano, J. B.,
Contador, J. C., & Contador, J. L. (2021). Sustainable industries: Production planning
and control as an ally to implement strategy. Journal of Cleaner Production, 281,
124781. https://doi.org/10.1016/j.jclepro.2020.124781
Satyro et al. (2021) discuss the production planning process in companies and how it
is issued to ensure that businesses produce their products within the required time
frames. There are different ways through which production planning can be carried
8
out in businesses. The study focuses mainly on how the process of production
planning can be improved. IBM has been a company for more than 100 years. The
company has mastered different ways in which it can enhance its production planning
efforts. The paper mainly relates to the strategies that IBM uses in its production
planning.
Solaimani, S., Haghighi Talab, A., & van der Rhee, B. (2019). An integrative view on Lean
innovation management. Journal of Business Research, 105, 109–120.
https://doi.org/10.1016/j.jbusres.2019.07.042
Innovation is the driving core of most businesses. Solaimani et al. (2019) studied the
integration of innovative management in many businesses. The study established that
many businesses prefer to be recognized as innovative forces in their businesses
sectors. Innovation is the main driving factor of many businesses in the country. How
a company manages its innovation determines to a great deal the level of success that
the company will achieve. IBM has been known by many as the leading force of
innovation in the world of computation. IBM takes on the most challenging problems
in the world of computation and works in different ways to solve the problems with
ease. It is the innovative nature of the company that has contributed to its success.
Yoo, S., Jang, S., Ho, Y., Seo, J., & Yoo, M. H. (2018). Fostering workplace creativity:
examining the roles of job design and organizational context. Asia Pacific Journal of
Human Resources, 57(2), 127–149. https://doi.org/10.1111/1744-7941.12186
Yoo et al. (2018) discuss different ways that companies can foster workplace
creativity and provide different ways that management can use when managing
employees. Workplace creativity is fostered when employees are given job
descriptions that are within their means. Many companies often fail because they try
9
to have employees work on tasks beyond their job description. The IBM Corporation
can enhance creativity in its workers because it can hire workers who can only
concentrate on areas where they possess adequate skills. Job description and human
resources form the fundamental core in operations management to ensure that
strategies implemented in operations management are bound to be successful.
