Running Head: HRPP ANNOTATED BIBLIOGRAPHY 1
Human Resource Policy Project
Annotated Bibliography
BUSI 642 D06
July 21, 2022
ANNOTATED BIBLIOGRAPHY 2
Annotated Bibliography
Afife, B.O. (2016). Organizational and career-oriented commitment and employee development
behaviors. Journal of Managerial Psychology, 930-945. Retrieved from https://search-
proquest-com.ezproxy.liberty.edu/docview/2138083775?pq-origsite=summon
This paper elaborates on the concept of individual career commitment and the
organizational commitment of employees. The focused input for this study bases itself
on the perceived organizational support (POS). It is important for the employees to feel
that the organization has their best interest in mind as well as the best interests of the
company. This will alter the attitudes of the employees and improve their performance in
the organization. The benefits of this topic enhance the company as well as the employee
for overall job satisfaction and company performance. Organizational commitment and
personal development are key success factors in developing and sustaining an
organization. This is one of the most important features of the training opportunities
policy. The atmosphere of a mutual benefit for employees to better themselves while
bettering the company is a key to successful training policies within any organization,
large or small. The ultimate goal of the organization should be to align its training goals
with the goals of the individual employee’s career goals.
Albrechtsen, E., Solberg, I., & Svensli, E. (2019). The application and benefits of job safety
analysis. Safety Science, 425-437. Retrieved from https://www-sciencedirect-
com.ezproxy.liberty.edu/science/article/pii/S0925753518316874
This article deliberates on the importance and necessity of job safety and the individual
job safety analysis (JSA) conducted for each individual job. The construction and
mechanical service industries contain hazards and risks not associated with many other
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industries. This study investigates the use of the job safety analysis and how they must
be completed before each job so to incorporate specific hazards that the employees could
face on any given day. Job safety should be of utmost importance for organizations and
employees, this often includes a mandatory dress code to be observed by all employees
for safety reasons. Personal protective gear is part of the dress code and is not a
negotiable policy. Employers must insist on certain dress code requirements at certain
times and places. This will protect both the employee and the company from injury or
the loss of employees and unnecessary costs related to accidents and job-related
misfortunes.
Bercu, A.-M. (2017). Impact of employees' training programmes on job satisfaction. Current
Science, 1340–1345. Retrieved from
http://web.a.ebscohost.com.ezproxy.liberty.edu/ehost/detail/detail?vid=0&sid=54854819-
a023-41d5-9015-e944cbefa516%40sdc-v-
This article is an exstensive study on the impact that training programs has on employee
job satisfaction. It investigates the attitudes that employees of the lumber industry in the
country of Romania have regarding the training that is afforded to them. The results of
the study proclaim that it is necessary to offer high quality training which enhances
overall job satisfaction. Over 200 surveys were sent out to various employees from
different companies. The results give us a clear picture of the importance of training on
job satisfaction. The human resources policy on training can have an effect on job
satisfaction. Training can be benificial for employees in the areas of safety, advancement
and overall individual career enhancement. It has a positive impact on performance,
quality and consistency throughout an organization. Training policies increase the
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bottom line for companies that engage in them and as a result employee satisfaction leads
to low turnover, high morale and quality work.
Bhatt, G. D., & Emdad, A. F. (2010). An empirical examination of the relationship between
information technology (IT) infrastructure, customer focus, and business advantages.
Journal of Systems and Information Technology, 4-16. Retrieved from https://www-
emerald-
com.ezproxy.liberty.edu/insight/content/doi/10.1108/13287261011032625/full/html
This article explains the advancements in technology that are unique and reveal the
effects of information technology as it relates to business advantage, focusing on
customers and infrastructure, setting companies apart from the competition. In their
research the authors gathered data and information from over 100 executives from
various organizations. It is imperative in the business world today to stay on top of
technology or corporations will be left behind. The technology policy is set forth in the
company to maintain and improve customer service as well as hold the advantage over
the competition. This is also a way to impress customers and to improve customer
retention and loyalty. Maintaining the competitive advantage and setting the company
apart from the competition is a key factor in the success of any company. Policies on
technology will ensure that the employees and the company are set up for success,
customer loyalty and brand recognition.
Bromley, P., & Orchard, C. D. (2015). Managed morality: The rise of professional codes of
conduct in the U.S. nonprofit sector. Nonprofit and Voluntary Sector Quarterly, 351–374.
Retrieved from https://journals-sagepub-
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com.ezproxy.liberty.edu/doi/full/10.1177/0899764015584062?
utm_source=summon&utm_medium=discovery-provider
This article highlights the importance of professionalism in any organization and can be
applied to non-profit or for-profit entities. The article establishes the history of codes of
conduct as they have related to the non-profit sector. Emphasizing the need for self-
regulation, codes of conduct and ethical standards for employees. Professionalism is a
key component of the code of conduct policy. Employees should focus on maintaining
professional conduct at work for their continual improvement and their representation of
the company. This is an important facet to the code of conduct policy and should be
adhered to both on and off the job. In most situations an employee represents the
organization that they are employed by whether they are on the job or not.
Professionalism is a key factor in the success of an organization which is one of the
reasons that these policies are put into place. Many corporations establish policies that
affect the employee off the clock which involve drug use and driving records.
Professionalism should also be a policy that should be adhered to at all times.
Karia, N. (2018). Knowledge resources, technology resources and competitive advantage of
logistics service providers. Knowledge Management Research & Practice, 451-463.
Retrieved from https://www-tandfonline-
com.ezproxy.liberty.edu/doi/full/10.1080/14778238.2018.1521541
The advantage that technology can bring to a company is contemplated in this article and
its competitive advantage amongst logistics service providers is explained. The study
included more than 350 logistics firms fom the country of Malaysia. This information
can be useful in other organizations and service providers who incorporate technology
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and knowledge into the organization. The ability to use technology, and to bring on
employees that are already trained in certain technologies is an advantage for any
organization. The article considers both knowledge resources as well as technology
resources that can bring and maintain a competitive advantage in the marketplace. The
advantage in the industry goes to the most technologically advanced company. The
technology policy is in effect for this reason and to improve the quality of work and the
speed that the work can be performed. This article highlights the advantages that a
technology policy can have on an organization. This information was used to highlight
the impact technology has on the organization.
Karl, K. A., Hall, L. M., & Peluchette, J. V. (2013). City employee perceptions of the impact of
dress and appearance: You are what you wear. Public Personnel Management, 452–470.
Retrieved from https://journals-sagepub-
com.ezproxy.liberty.edu/doi/full/10.1177/0091026013495772?
utm_source=summon&utm_medium=discovery-
provider#articleCitationDownloadContainer
The importance of employee appearance is discussed in this article, and how it has
become more significant in recent years. A survey was conducted using 12 human
resource managers and the reports that they filed. There may be certain times or
occasions for a certain dress code. The way employees present themselves at work and
how they dress can create customer perceptions of the company. This is a positive reason
for employees to comply with professional standards in the dress code policy. Regardless
of the organization or the industry, the way that the employees dress has direct
ramifications on the employee morale, customer perceptions, safety, and profitability of
ANNOTATED BIBLIOGRAPHY 7
an organization. The results of the study concluded that there was a positive impact on
self-perception and customer perception for those companies that maintained a
professional work attire. Dress code policies are in place to create an atmosphere of
professionalism and pride in the organization, and the proof is in the customer loyalty that
is gained.
Kedziora, D., Piotrowicz, W., & Kolasinska-Morawska, K. (2018). Employee development and
leadership perception in the polish service delivery centres. Foundations of Management,
225-236. Retrieved from https://search-proquest-
com.ezproxy.liberty.edu/docview/2168538008?pq-origsite=summon
The importance of leadership and training is emphasized in this article in relation to
employees in the service industry. It reviews several attempted policies and proceedures
regarding the employees training and leadership responsibilities. The research conducted
surveys in the Polish service industry sector to determine the level of personal
improvement and training those surveyed felt they had access to. Personal improvement
and training will keep the employees up to speed on policies, safety and the furthering of
their education. It will increase employee and customer loyalty. This will benefit both
the company and the employee regarding the training policy. Leadership and training are
vital to any organization’s foundation. In order to grow, maintain profitability and a
competitive advantage training should be of utmost importance. Specific and detailed
training policies must be clear to all employees to both empower them, increase loyalty,
motivation and increase the bottom line of the organization.
ANNOTATED BIBLIOGRAPHY 8
Stevens, D. (2015). The purpose of an operations manual. The Journal of Medical Practice
Management, 413-415. Retrieved from https://search-proquest-
com.ezproxy.liberty.edu/docview/1697214679?pq-origsite=summon
This article discusses in detail the importance of an operations manual, a set process that
must be implemented as each employee is hired, and as they complete their daily duties.
It focuses on the health care industry which must be very strict regarding policies and
procedures. There must be a standard of flow and job descriptions along with procedures
that must be followed daily. Safety instructions, filling out paperwork and procedures
that must be adhered to by all personnel. This will set standards in the organization
which will in turn improve employee loyalty and commitment through the code of
conduct policy. This information can be applied to any organization that wants to
standardize policies that will be adhered to by all employees. This article will be
beneficial in explaining the need for policies and procedures in the workplace. The
successful organization must have a standard operating procedure for all employees to
follow. This will ensure that quality and consistency are established for the employees.
Xie, Y., & Cooke, F. (2018). Quality and cost? The evolution of Walmart's business strategy and
human resource policies and practices in China and their impact (1996–2017). Human
Resource Management, 1– 21. Retrieved from https://onlinelibrary-wiley-
com.ezproxy.liberty.edu/doi/full/10.1002/hrm.21931
This article is an overview of the human resource policies and business strategies of
Walmart in China over the past twenty years. This study combines the business strategy,
the human resource strategy and the results of their combined efforts. The research
methodology used was long term data from the time Walmart entered the country of
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China until the time the article was written. This article will be useful in the
understanding of human resource policies that have a proven track record and success
story in the business world today. Human resource policies are enacted in organizations
to establish a foundation for training, safety, and to increase the probability of success for
a company. The focus for Walmart as it is highlighted in this study are the main points of
cost and quality. This is a policy that can be incorporated into any organizational
structure to potentially repeat the success that is evident in the Walmart example.
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