Quiz: Operation Research
Due Apr 14 at 11:59pm Points 30 Questions 15 Time Limit 30 Minutes
Instructions
The quiz:
Covers the Learn material from Module 4: Week 4.
Contains 15 multiple-choice questions.
Is limited to 30 minutes.
Allows 1 attempt.
Is worth 30 points.
Submit this assignment by 11:59 p.m. (ET) on Sunday of Module 4: Week 4.
Attempt History
Attempt Time Score
LATEST Attempt 1 14 minutes 30 out of 30
Correct answers are hidden.
Score for this quiz: 30 out of 30
Question 1
2 / 2 pts
Hospitals do not need to seek consistency in output measurement, since all outputs are similar.
True
False
Question 2
2 / 2 pts
Trial and error is common in developing labor schedules, but rarely does it produce efficient or optimal
labor costs.
True
False
Question 3
2 / 2 pts
There is no such thing as an optimal solution to eliminate wait times.
True
False
Question 4
2 / 2 pts
Productivity can improve in which of the following ways?
Output increases with a decrease in inputs
Output expands with an increase in inputs
New technology increases the labor hours per output
Inputs are reduced with a decrease in outputs
Question 5
2 / 2 pts
Efficiency and effectiveness are terms that can be used interchangeably.
True
False
Question 6
2 / 2 pts
Capacity refers to the amount of resources or assets that exist to serve the demand.
True
False
Question 7
2 / 2 pts
Typical tracking mechanisms include which of the following?
Stopwatches and clipboards
Computer MAC addresses
Video surveillance
Bar codes
Question 8
2 / 2 pts
Common problems with time and motion studies include:
Non-bias effects
Hawthorne effect
Waiting line queue effect
None of the above
Question 9
2 / 2 pts
Performance metrics should focus on:
Patient characteristics
Regulatory impacts
All areas of the business
Financial results
Question 10
2 / 2 pts
Measurement of productivity in hospitals is not as common as in other industries.
True
False
Question 11
2 / 2 pts
Productive hours exclude which of the following?
Contract labor
Sick time
Regular paid hours
Overtime
Question 12
2 / 2 pts
Which of the following is a basic consideration of forecasting?
Downstream transactional data such as customer requisitions are the best source for projecting
demand
Managerial estimates are the best source for demand forecasts
Forecasts at lower levels are more accurate
Once a forecast has been made, management has all it needs to plan for operations
Question 13
2 / 2 pts
Common productivity metrics in hospitals include:
Hospital man-hours per discharge
Severity of illness per labor hour
Wage rate per bed
Department man-hours per supply used
Question 14
2 / 2 pts
Activity indicators accurately capture all inputs to a production function.
True
